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Heritage Inn Hotel & Convention Centre High River

Property class: 2.5

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Photo gallery for Heritage Inn Hotel & Convention Centre High River

A Seasons Cafe & Eatery with a covered entrance, stone pillars, and a clear blue sky.
A restaurant with a glass roof, stone wall, and seating area with tables and chairs.
A hotel lobby with a long reception desk, several seating areas, and large potted plants.
A spacious lobby with a stone reception desk, a seating area with a sofa and armchairs, and a large rug on the floor.
A hotel room with two beds, a desk, a television, and a lamp.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
1104 11 Ave SE, High River, AB, T1V1M4
  • Place, High River Visitor Information Centre
    ‪8 min walk‬
  • Place, Sheppard Family Park
    ‪9 min walk‬
  • Place, Bob Snodgrass Recreation Complex
    ‪12 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk, a television, a chair, and a window with curtains.

Standard Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(62 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed

A hotel room with a bed, a sofa, a desk, a chair, a TV, and a window with curtains.

Premier Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Queen Beds (Pet Friendly)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premier Room, 2 Queen Beds

A hotel room with two beds, a desk, a television, and a lamp.

Premier Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed, Bathtub Grab Bars

A hotel room with a bed, bedside table, lamp, chair, desk, and a large mirror.

Premier Room, 1 King Bed, Bathtub Grab Bars

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Studio

A hotel room with a large bed, a desk, a chair, a microwave, a small table, and a bench.

Standard Studio

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Heritage Inn Hotel & Convention Centre High River

Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, conference space and a 24-hour front desk. Weekly housekeeping is available.
Heritage Inn Hotel & Convention Centre High River offers 72 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

This High River hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the free breakfast at Heritage Inn Hotel & Convention Centre High River. During your stay, you'll be connected to the convention centre and just a quick walk from High River Visitor Information Centre. You'll find features such as free WiFi in public areas and free self-parking, plus 2 bars.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Seasons Cafe & Eatery
  • Take a swim in the indoor pool
  • Amenities include meeting rooms, a conference centre and an ATM
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 10-minute walk of High River Visitor Information Centre and Sheppard Family Park
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this hotel measures 1620 square feet (151 square metres) and includes a conference centre. An indoor pool, a vending machine, and room service (during limited hours) are also featured at the business-friendly Heritage Inn Hotel & Convention Centre High River. Free self parking is available.

This High River hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 11:00 AM.
Seasons Cafe & Eatery – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
Shooters Lounge – This bar specialises in American cuisine. Open daily.
Spitzee Post Bar & Grill – This bar specialises in American cuisine. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Seasons Cafe & Eatery
  • Shooters Lounge
  • Spitzee Post Bar & Grill

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference centre (1,620 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Raised toilet seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 7 2026 to September 7 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from 1 July to 1 July:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Heritage Convent High River
Heritage Inn Hotel & Convent
Heritage Inn Hotel & Convent High River
Heritage Inn Hotel High River
Heritage Inn Hotel
Heritage High River
Heritage Inn Hotel & Convention Centre High River Hotel
Heritage Inn Hotel & Convention Centre High River High River

Heritage Inn Hotel & Convention Centre High River Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 241 out of 729 reviews
Rating 8 - Good. 224 out of 729 reviews
Rating 6 - Okay. 148 out of 729 reviews
Rating 4 - Poor. 72 out of 729 reviews
Rating 2 - Terrible. 44 out of 729 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of the most if not most peaceful stay I’ve ever had.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast included, we will be going back.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk attendant at check in was extremely nice and pleasant. Probably the best service I’ve ever had. Rooms were spacious and clean. Would highly recommend and will definitely be back again.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Kipp

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was very good, staff excellent. Hotel room in need of a little TLC. It would not take much
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy hotel with amazing front desk staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, Clean room, nice bed, nice pool.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Guoying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean, staff is very friendly. Breakfast is good as well
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. Parking was ok
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, amenities
Very good location, price, room and breakfast.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

christie

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Our room was very clean, the bath tubs are very small, their restaurant is not open for lunch or supper, you have to eat in the bar. The parking lot needs to fix the very large holes at the entrance.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Stan

Disliked: Property conditions & facilities
Old and dated.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Randy

A little dated but serves the purpose
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Good place to stay for value of cost.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is awesome, id recommend having the traditional breakfast. Unfortunately the hot tub was out of service again, it has been down on both of our visits.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Sébastien

Disliked: Amenities
Everything was fine. Nothing special good or bad
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tod

It was the awesome, real breakfast. Rooms are fine but a full brekkie was great.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Sherri

Liked: Cleanliness, staff & service
Parking lot had a lot of deep potholes. Rooms need to be upgraded especially the bathroom. Room was clean and the bed was comfy. Didn’t use any amenities.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Bertrand(Gary)

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was okay and the room was only cleaned once in the 8 days I was there
Stayed 7 nights in Mar 2026
Verified review

6/10 Okay

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Our room wasn’t good to start with but they moved us into a better suite which was really appreciated. Checking out didn’t go so well and we were over charged but that is in the process of being fixed. The Manager was very pleasant, listened to us and assured us we will be reimbursed accordingly.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Charlene

Disliked: Cleanliness, amenities, property conditions & facilities
My room was fairly old, the paint was chipping, and the walls were stained and dirty. The hotel needs a facelift.
Stayed 1 night in May 2026
Verified review

8/10 Good

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
The pool and pool room was chilly. Too cold for toddlers and Grandma and the hot tub was not in use. Otherwise it was clean and usable. Room was great, breakfast excellent. Staff were great too.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Sampath

Liked: Cleanliness, staff & service, amenities
Stay was comfortable
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Charlene

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a very welcoming hotel. Room was ok. Stains on bathroom ceiling and sheets not clean had to have them replaced. Overall very disappointed .
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Krysta

The breakfast
Stayed 1 night in Feb 2026