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InterContinental Cali by IHG

4.0 star property

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Photo gallery for InterContinental Cali by IHG

Outdoor pool, open 9:30 AM to 5 PM, pool umbrellas, pool loungers
Restaurant
Exterior
Lobby sitting area
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Avenida Colombia No 2-72, Cali, Valle del Cauca, 7457
  • Place, Bulevar del Río
    ‪2 min walk‬
  • Place, Rock Park
    ‪5 min walk‬
  • Place, Centenario Commercial Center
    ‪6 min walk‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪33 min drive‬

Room options

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Double Beds, Accessible

Classic Room, 2 Double Beds, Accessible | Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Classic Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Room

8.6 out of 10
Excellent
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed

8.2 out of 10
Very good
(40 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds

8.4 out of 10
Very good
(23 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 Queen Bed, Balcony

Classic Room, 1 Queen Bed, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed, Balcony

8.6 out of 10
Excellent
(12 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible | Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed

  • 115 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Business Suite, 1 Queen Bed

Business Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Business Suite, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 115 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

InterContinental Cali by IHG

Along with 5 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
InterContinental Cali by IHG offers 295 accommodations with a safe and free toiletries. Beds feature premium bedding. This Cali hotel provides complimentary wireless Internet access.

Bathrooms include a shower with a rainfall showerhead. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials and manicures and pedicures. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at InterContinental Cali by IHG. During your stay, you're just a quick walk from Bulevar del Río. Enjoy features like free WiFi in public areas and free self-parking, plus 5 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at LA TABERNA
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to facials, manicures and pedicures or massages at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Bulevar del Río and 5 minutes on foot from Merced Church
  • Airport drop-off shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
InterContinental Cali by IHG offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 8 meeting rooms are available. Event space at this hotel measures 5813 square feet (540 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly InterContinental Cali by IHG. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Self parking is free.

This 4-star Cali hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10:00 AM.
LA TABERNA – This restaurant specialises in international cuisine.
LA BRASSERIE – On-site buffet restaurant. Open daily.
LA TERRAZA – On-site restaurant. Open daily.
PIZZERÍA ÚNICA ESTELAR – On-site family restaurant. Open daily.
LOBBY CAFÉ BAR – On-site bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10:00 AM for a fee
  • 5 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • LA BRASSERIE
  • LA TABERNA
  • LA TERRAZA
  • LOBBY CAFÉ BAR
  • PIZZERÍA ÚNICA ESTELAR

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Stereo

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,813 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested on-site for the listed child breakfast fee.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 36 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60000 per vehicle
  • Pet fee: USD 36 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
InterContinental Cali by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:30 AM to 5 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Cali
InterContinental Hotel Cali
InterContinental Cali Hotel

InterContinental Cali by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 685 out of 1002 reviews
Rating 8 - Good. 172 out of 1002 reviews
Rating 6 - Okay. 74 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Esneyra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were perfectly clean every day but hotel rooms are a bit smaller than I expected. The pool was great but it’s also used by people who live nearby and they took up most of the pool to do laps so that was annoying. The service in the hotel restaurants is really slow but I think it’s because people order from all the restaurants which I found to be odd. Otherwise the staff was very accommodating especially with travel needs.
Stayed 5 nights in Feb 2026

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed the luxurious lobby,restaurants, and staff! The rooms are a bit outdated but the pressure of the water while I showered made up for it! I would definitely stay here again.
Stayed 4 nights in Feb 2026

10/10 Excellent

Avery, Elk Grove

Liked: Cleanliness, amenities, property conditions & facilities
It was very good , great customer service and a lot security inside and outside. They had a great restaurant and the best coffee shop with the best flavor
Stayed 1 night in Feb 2026

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Muy buena la atención al cliente. Los cuartos muy limpios y los restaurantes de lo Mejor.
Stayed 4 nights in Feb 2026

10/10 Excellent

JOSHUA

Stayed 1 night in Feb 2026

8/10 Good

Luz A

Travelled with family
Liked: Cleanliness, staff & service
Clean room, amenities good, room Service good, elevator was tricky, Breakfast amazing, staff amazing, laundry service the best. A couple of little things that didn’t work well of course!
Stayed 4 nights in Feb 2026

10/10 Excellent

Leo

Stayed 3 nights in Jan 2026

10/10 Excellent

Richard

Great hotel and staff
Stayed 8 nights in Jan 2026

10/10 Excellent

Jovanny

yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything fine, excellent
Stayed 7 nights in Jan 2026

10/10 Excellent

Paulo

Stayed 4 nights in Jan 2026

4/10 Poor

Albert

I paid for a king size bed and I was given a full size bed and they wanted to charge me money for a family member to come visit me in my room.
Stayed 1 night in Jan 2026

10/10 Excellent

Luis Miguel

Liked: Cleanliness, amenities, property conditions & facilities
The best
Stayed 3 nights in Jan 2026

2/10 Terrible

Humberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an issue with parking because they don’t aloud motorcycles in their parking lot. Terrible, I did ruin my day and my stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent stay
Stayed 1 night in Nov 2025

10/10 Excellent

Soraya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room nice fresh breakfast
Stayed 25 nights in Dec 2025

10/10 Excellent

Scott

Stayed 3 nights in Jan 2026

10/10 Excellent

Carlos

Stayed 2 nights in Jan 2026

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service Mauricio very nice guy let us check out later than the regular time because our flight was at 6:30 pm
Stayed 1 night in Jan 2026

10/10 Excellent

Mauricio

Hands down, Best Hotel in Cali.
Stayed 1 night in Sep 2025

8/10 Good

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but it’s hold and needs some renovation.
Stayed 2 nights in Dec 2025

10/10 Excellent

Omar, New Albany

Stayed 3 nights in Dec 2025

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, amenities
Very nice staff. Nice very nice hotel. It is a "classic" hotel, but good food, and very good staff. Excellent price vs. service.
Stayed 5 nights in Nov 2025

4/10 Poor

lee, london

Travelled with partner
Liked: Cleanliness, amenities
The person who checked is in was miserable and not very nice I immediately didn’t feel welcomed at the hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Jenny

Stayed 2 nights in Dec 2025