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The Donna Portals

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Photo gallery for The Donna Portals

A balcony with a white umbrella, lounge chairs, and a view of the sea.
A modern bedroom with a large bed, a white chair, and a table with a book.
Two wicker chairs with cushions in a dimly lit room with tiled walls and a patterned floor.
A coastal hotel with multiple floors, balconies, and a pool area.
A modern hotel with multiple floors, surrounded by lush greenery and a hillside.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Calle Falconer 19, Calvia, 7181
  • Place, Cala de Portals Nous
    ‪2 min walk‬
  • Place, Puerto Portals Marina
    ‪11 min walk‬
  • Place, Illetas Beach
    ‪4 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Marcel Wanders Room

A modern hotel room with a large bed, a round mirror, a white vanity with a sink, and a decorative wall panel.

Marcel Wanders Room

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Beach Level Room

A modern outdoor seating area with a white metal canopy bed, a round table with chairs, and potted plants.

Beach Level Room

  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Beach View

A balcony with a glass railing, a round table, and two white chairs with cushions.

Junior Suite, Beach View

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Penthouse Panorama

A balcony with a view of the sea, a sailboat, and a distant shoreline with buildings.

Penthouse Panorama

  • Sea view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Naughty Suite

A dimly lit room with a tufted headboard, a black lamp, a glassware rack, and a bottle of liquor.

Naughty Suite

  • City view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Games Suite

A hotel room with a bed, a patterned sofa, a red table with chess pieces, and a view of greenery outside.

Games Suite

  • Mountain view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Stargazer Suite

Stargazer Suite | Minibar, in-room safe, desk, laptop workspace

Stargazer Suite

  • Sea view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Spa Suite

A hotel room with a bed, two chairs, a desk, a TV, and artwork on the wall.

Spa Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Marcel Wander Room

A modern bedroom with a large bed, two bedside lamps, and a small table.

Marcel Wander Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite With Sea View

A modern hotel room with a bed, a desk, two armchairs, a round table, and a view of the sea.

Junior Suite With Sea View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Naughty Suite

A dimly lit room with a bed, a small table with a lamp, and a metal shelf with bottles and glasses.

Naughty Suite

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite Panorama

A hotel room with a bed, white curtains, a balcony with a chair, and a view of greenery and buildings.

Junior Suite Panorama

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Marcel Wanders Executive

A modern bedroom with a large bed, two bedside lamps, and a small bedside table.

Marcel Wanders Executive

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Donna Portals

At The Donna Portals, hit the beach, dine on-site at Donna Beach Club & Rest. or enjoy a drink at one of the hotel's 2 bars/lounges. Housekeeping is available on request.
The Donna Portals offers 64 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. This individually furnished accommodation includes desk chairs. A pillow menu is available. 48-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Calvia hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include a safe and a hairdryer. In-room massages, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Donna Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Donna Portals. During your stay, you're just a quick walk from Cala de Portals Nous. Features include free WiFi in public areas, plus 2 bars and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Mediterranean cuisine and a beachfront location while dining at Donna Beach Club & Rest.
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, body treatments or aromatherapy at Donna Spa
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 4-minute drive from Puerto Portals Marina and 7 minutes from Port of Palma de Mallorca
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Donna Portals offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

There are 2 meeting rooms available. A 24-hour fitness centre, spa services, and a library are also featured at the luxury The Donna Portals. An area shuttle within 2 kilometres is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Calvia hotel.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11 AM.
Donna Beach Club & Rest. – This beachfront restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Arts Club – On-site bar. Open 24 hours. Open daily.
Pool Bar – This poolside bar serves lunch and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking within 50 metres
  • Street parking available
  • Area shuttle (surcharge) up to 2 kilometres
  • Onsite parking available only on request
  • Covered valet parking on site (EUR 40 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11 AM for a fee: EUR 45 for adults and EUR 22.50 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Arts Club
  • Donna Beach Club & Rest.
  • Pool Bar

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Art gallery
  • Beach club
  • Bicycle rentals
  • Bicycle tours
  • Fitness classes
  • Full-service spa
  • Library
  • Natural pool
  • Outdoor pool
  • Paddleboard
  • Pilates classes
  • Private wine tours
  • Sauna
  • Steam room
  • Water sports equipment
  • Wine tours
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms

Outdoors

  • Beach towels
  • Dock
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Telescope
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Electric bike charging
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renewable energy used
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive key retrieval information
Information provided by the property may be translated using automated translation tools
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimming costumes, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: EUR 45 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 45 for adults and from EUR 22.5 for children
  • Valet parking fee: EUR 40 per night
  • Pet fee: EUR 45 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel The Donna
The Donna Portals Hotel
The Donna Portals Calvia
Iberostar Grand Portals Nous
The Donna Portals Hotel Calvia
Iberostar Grand Portals Nous Adults Only

The Donna Portals Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 149 out of 198 reviews
Rating 8 - Good. 39 out of 198 reviews
Rating 6 - Okay. 3 out of 198 reviews
Rating 4 - Poor. 5 out of 198 reviews
Rating 2 - Terrible. 2 out of 198 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! Staff was so helpful and friendly. We had a room facing the water was beautiful!!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely staff, amazing breakfast, clean room. A bit tricky with the water pressure/temp the first 2 days...but that was eventually fixed :)
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach view, staff was excellent.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities
Very friendly staff, modern hotel in excellent location near a small cala/beach. Clean and comfortable rooms.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel, on a great loa rui
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, very clean, quiet hotel. Staff were excellent.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Vishali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and staff was amazing
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
12/10 We love Donna portals and will definitely come back. It’s our favourite hotel in Europe
Stayed 8 nights in Sep 2025
Verified review

8/10 Good

Jennifer

Liked: Cleanliness
It right beside the beach
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly amazing hotel! From the minute we checked in, staff were so attentive. Beautiful relaxing location. Whilst this hotel can be expensive, it is worth the money. Luxury!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Yarden

Liked: Amenities, property conditions & facilities
Service was unmatched, wish we could stay longer!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel *****
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, facilities and location. Junior suite was an excellent size.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay

Amazing stay from start to finish! I highly recommend this property:)
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week in Mallorca

Modern, beautifully located hotel with friendly staff and stunning beach and chiringuito just nearby.
Stayed 7 nights in Nov 2024
Verified review

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay, beautiful mediterranean colors mixed with avant garde deco. Breakfast downstairs really good!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Antonio Vazquez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic front desk staff. Great quality breakfast
Stayed 4 nights in Aug 2022
Verified review

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff couldn’t do enough and hotel beautiful and so unique! Loved it will def go again 😊
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is really friendly. Truly unique location.
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate hotel with amazing service. Location And views are fantastic.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Vasili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our best ever hotel experience , the staff was so nice and the service was 6 stars service (kindness, super clean rooms and amenities). The room was amazing, and the breakfast as well, the beach is perfect for families with easy access, beautiful sand and crystal clear water. We will definitely come back for another vacation!
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the location ever.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Z

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FAB FAB FAB

Loved this hotel, staff were amazing.
Stayed 4 nights in Sep 2023