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Hotel Pousada Casarão

3.0 star property

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Photo gallery for Hotel Pousada Casarão

Property grounds
Outdoor pool, pool loungers
Balcony
Fireplace
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Pool
  • Pet-friendly
  • Breakfast included
  • Housekeeping

Explore the area

View in a map
Rua Guarani, 376, Centro, Serra Negra, 13930-000
  • Place, Circuito das Águas Convention Center
    ‪19 min walk‬
  • Place, Disneylandia dos Robos Museum
    ‪2 min drive‬
  • Place, Alto da Serra Viewpoint
    ‪7 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Blackout curtains, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

Economy Triple Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Economy Double or Twin Room

Economy Double or Twin Room | Blackout curtains, free WiFi, bed sheets

Economy Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Large Single Beds

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The price is €41
includes taxes & fees
30 Sept - 1 Oct
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About this property

Hotel Pousada Casarão

Hotel in Serra Negra with free breakfast and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a meeting room. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, an arcade/games room and a library are on-site.
Hotel Pousada Casarão offers 49 accommodations with free toiletries and a ceiling fan. Satellite televisions are provided.

Bathrooms include a shower. This Serra Negra hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Pousada Casarão, you'll be within walking distance of Circuito das Águas Convention Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, a terrace and library
  • Just a 2-minute drive from Conjunto Aquatico Municipal and a few minutes from Cable Car
  • Pets welcome for a fee
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. An outdoor pool, a library, and a terrace are also featured at Hotel Pousada Casarão. Limited free parking is available on a first-come, first-served basis.

This 3-star Serra Negra hotel is smoke free.

Guests are served a free buffet breakfast daily from 8 AM to 10 AM.
Hotel Pousada Casarão has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 8 AM to 10 AM
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 35 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 35 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Pousada Casarão Serra Negra
Pousada Casarão Serra Negra
Hotel Pousada Casarão Hotel
Hotel Pousada Casarão Serra Negra
Hotel Pousada Casarão Hotel Serra Negra

Hotel Pousada Casarão Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 35 out of 121 reviews
Rating 8 - Good. 35 out of 121 reviews
Rating 6 - Okay. 30 out of 121 reviews
Rating 4 - Poor. 18 out of 121 reviews
Rating 2 - Terrible. 3 out of 121 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

6/10 Okay

AUTO FUSION

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deixou a desejar, muita confusão na entrada e saida
Stayed 4 nights in Jun 2025

4/10 Poor

Helio

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel mto, mto simples e mto velho. Banheiro com vazamento, chuveiro ruim, toalhas ásperas e finas de tão velhas. O mesmo em relação aos lençóis. Colchão em pessimo estado também. Cortina rasgada, porta do banheiro quebrada. Acústica dos quartos péssima. Café da manhã simples mas ok. Único ponto positivo : hotel limpo e cordialidade dos funcionários e do responsável pelo hotel. O local precisa de reforma urgente.
Stayed 3 nights in Jun 2025

2/10 Terrible

Attilio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nao vale o preço da diária não, um hotel bem simples, café da manhã básico, sem ovos por exemplo. No quarto tinham muitas teias de aranha, principalmente na televisão. Se a diária fosse até uns 150 seria o preço, mas mais que isso nao vale o valor não.
Stayed 1 night in Jun 2025

6/10 Okay

Lauro

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Realidade diferente das condições divulgadas
Stayed 1 night in Jun 2025

6/10 Okay

Adilson

Liked: Staff & service
Foi boa, porém, nós havíamos reservado um quarto com cama QUEEN, MAS, nos foi servido um quarto com duas camas de solteiro.
Stayed 1 night in May 2025

8/10 Good

Fernando

Liked: Staff & service
Stayed 1 night in May 2025

2/10 Terrible

Andre Luiz

Disliked: Cleanliness, amenities, property conditions & facilities
Minha experiência foi horrivel, cheguei e nao havia recepcionista para check in e quando fui atendido dui mal atendido. Chegando ao quarto, cama horrivel e dura, chuveiro que mal saia agua e sem agua quente na torneira da pia. Estacionamento so tem pra quem chega cedo. Enfim tudo muito ruim e nao volto e muito menos recomendo
Stayed 1 night in May 2025

8/10 Good

marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Adriana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Informações para melhorar

A limpeza deixou a desejar, foi preciso solicitar mais capricho e o estacionamento não era suficiente para os hóspedes
Stayed 3 nights in Apr 2025

6/10 Okay

HERCULANO

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Tranquila
Stayed 2 nights in Feb 2025

6/10 Okay

Julio cesar Batista

Travelled with family
Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Fabiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel simples mas que entrega o q promete, para um fds apenas para dormir é otimo
Stayed 1 night in Jan 2025

4/10 Poor

Gilson

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Decepção

O quarto não possui mesa/escrivaninha, apenas 01 criado mudo e 01 cadeira de modo que sendo um quarto de casal, temos de revesar para sentar, Mantinha de cobrir com cheiro de usada várias vezes sem lavagem. TV pequena demais (20 pol). Guarda sol todos velhos e furados além de não haver mesas em volta da piscina. Enfim parece que não se preocupam se o hóspede vai ou não retornar, além de ser super cara a diária.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fui muito bem recebido, e o local estava impecável
Stayed 2 nights in Dec 2024

6/10 Okay

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Usei apenas para dormir e tomar banho. O café da manha deixa a desejar
Stayed 1 night in Dec 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Incrível
Stayed 2 nights in Nov 2024

10/10 Excellent

Léa

Stayed 1 night in Nov 2024

6/10 Okay

José Francisco

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Mau administrado.

Consta estacionamento e não comporta todos. carros ficam na rua. O chuveiro depois de reclamado foi consertado. O café da manhã é razoavel porém é servido muito tarde. O Banheiro tinha um vitrô bem alto e faltava um vidro e durante a chuva caia agua dentro. não aconselho
Stayed 2 nights in Nov 2024

6/10 Okay

Maria

Stayed 1 night in Oct 2024

10/10 Excellent

Emily Vitória

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Denilson Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Maura Regina

Liked: Cleanliness, staff & service
O café da manhã poderia ser melhor. Poderia ter disponível um café expresso ainda que com custo adicional.
Stayed 5 nights in Aug 2024

8/10 Good

Fatima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Já ficamos algumas vezes na Pousada, e até o momento não temos o que reclamar, local limpo, funcionários educados, café da manhã nos atende,
Stayed 1 night in Aug 2024