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Hotel Santo Graal

3.0 star property

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Photo gallery for Hotel Santo Graal

Exterior
Massage
Minibar, iron/ironing board, free WiFi, bed sheets
Restaurant
Balcony

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Av. Getulio Vargas, 511, Aparecida, SP, 12570-000
  • Place, Basilica of the National Shrine of Our Lady of Aparecida
    ‪2 min walk‬
  • Place, Aparecida Walkway
    ‪3 min walk‬
  • Place, Matriz Basílica Nossa Senhora da Conceição Aparecida (Basílica Velha)
    ‪10 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Triple Room

Minibar, iron/ironing board, free WiFi, bed sheets

Executive Triple Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Luxury Double Room

Minibar, iron/ironing board, free WiFi, bed sheets

Luxury Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Twin Room, 2 Single Beds

Executive Twin Room, 2 Single Beds | Minibar, iron/ironing board, free WiFi, bed sheets

Executive Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room

Minibar, iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room | Minibar, iron/ironing board, free WiFi, bed sheets

Executive Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Double Room, Lanai

Executive Double Room, Lanai | Minibar, iron/ironing board, free WiFi, bed sheets

Executive Double Room, Lanai

  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Double Room, Lanai

Luxury Double Room, Lanai | Minibar, iron/ironing board, free WiFi, bed sheets

Luxury Double Room, Lanai

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room (Quíntuplo)

Minibar, iron/ironing board, free WiFi, bed sheets

Standard Room (Quíntuplo)

  • Sleeps 5
  • 5 Single Beds OR 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Luxury Twin Room, 2 Single Beds

Luxury Twin Room, 2 Single Beds | Minibar, iron/ironing board, free WiFi, bed sheets

Luxury Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room (Seis)

Executive Room (Seis) | Minibar, iron/ironing board, free WiFi, bed sheets

Executive Room (Seis)

  • Sleeps 6
  • 6 Single Beds
  • Free Wi-Fi

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Exterior
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  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 780 reviews
The price is €77
includes taxes & fees
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About this property

Hotel Santo Graal

This hotel features an outdoor pool, a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a snack bar/deli and a sauna are on-site.
Hotel Santo Graal offers 195 accommodations with minibars and free toiletries. LED televisions come with cable channels. Bathrooms include a shower.

This Aparecida hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Santo Graal, you're just a quick walk from Aparecida Shopping Center. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Santo Grill
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room, a sauna and a playground
  • Steps from Vale do Paraíba and Bontur Aerial Cable Cars
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Santo Graal offers its guests a kids' pool, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

You'll find a business centre on site. Barbecue grills, a vending machine, and an arcade/games room are also featured at the family-friendly Hotel Santo Graal.

Smoking is allowed in designated areas at this 3-star Aparecida hotel.

Guests are served a free buffet breakfast daily from 6 AM to 8 AM.
Santo Grill – This restaurant specialises in international cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 8 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Santo Grill

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Minibar

More

  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 50.00 per accommodation, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 50.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Hotel Santo Graal Hotel
Santo Graal Aparecida
Santo Graal Hotel
Santo Graal Hotel Aparecida
Hotel Santo Graal Aparecida, Brazil
Hotel Santo Graal Aparecida
Hotel Santo Graal
Hotel Santo Graal Aparecida
Hotel Santo Graal Hotel Aparecida

Hotel Santo Graal Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 40 out of 114 reviews
Rating 8 - Good. 41 out of 114 reviews
Rating 6 - Okay. 24 out of 114 reviews
Rating 4 - Poor. 8 out of 114 reviews
Rating 2 - Terrible. 1 out of 114 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Leandro

Disliked: Property conditions & facilities
O Hotel está muito bem localizado. As acomodações super luxo não correspondem a este nome, com exceção da vista, que é de fato muito boa. O quarto é muito pequeno, a cama e o travesseiro são duros. O banheiro é apertadíssimo. Tem um led piscando no teto sobre a cama a noite toda, o que é muito desconfortavel. O corredor estava com cheiro de fossa. Não vale a pena pagar caro pelo super luxo. O restaurante do hotel é bonito e aparentemente tem várias opções de pratos, mas quando a gente prova a comida, nota que ela está mal preparada e dura. Decepcionado, porque venderam como super luxo, quando seria um quarto simples, na média dos hoteis da região. Recomendo pelo local e pela vista, e não recomendo pelo desconforto e pela frustração de venderem algo que não corresponde com a realidade.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Silmara

Liked: Cleanliness, staff & service
Sim, quarto em boas condições e equipe gentil
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Marcela

Liked: Staff & service
Alimentação
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Emanueli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento, acomodação, higiene, comida, impecáveis!!!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Neusa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Colchão travesseiros e roupa de cama ruins
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Lia

Liked: Cleanliness, property conditions & facilities

Hotel com falta de manutenção .

Tive problema com a água quente, liguei p a recepção, falaram q iam mandar alguém e não mandaram. Tomei banho frio. Só no dia seguinte, qdo reclamei novamente, foi q mandaram. Achei um absurdo. Gaveta da mesa de cabeceira tb não fechava.
Stayed 1 night in Mar 2025
Verified

8/10 Good

João Baptista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regra absurda da meia pensão.

A estadia foi com meia pensão. O quarto já estava liberado mas só liberavam a entrada se a meia pensão fosse o almoço, se fosse o jantar precisava aguardar até às 14h, ou pagar uma taxa extra. Achei um absurdo.
Stayed 1 night in Feb 2025
Verified

4/10 Poor

Fabio

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

SIMPATIA E CONFORTO PASSA LONGE DO HOTEL

Hotel em boa localização, em frente a Basilica, porem nas imediações não ha restaurantes de boa qualidade, se quiser jantar tera que ser no hotel ja que a praça de alimentação da Basilica fecha muito cedo, o valor cobrado pelo Hotel é absurdo, 75 reais por pessoa sem balança, mesmo que voce comer 200 gramas paga esse valor, na praça de alimentação da Basilica duas pessoas não gasta nem 50 reais para um almoço , ha inumeras opções. A simpatia dos funcionarios do Hotel não existe, nunca vi pessoas tão frias e sem carisma, so um funcionario um rapaz na recepção que usa oculos que foi simpatico. No bar da piscina os funcionarios parece que não gostam dos hospedes, nunca vi tanta antipatia assim, passei longe. Outra coisa estranha é que a academia do hotel fica fechada, se quiser usar tera que pegar as chaves no bar da piscina e assinar um termo de responsabilidade, como se fossem crianças para usar a academia, ridiculo isso, nunca vi em nenhum hotel isso. Voce paga pelo quarto de luxo que parece uma cela de cadeia de tão pequeno que é, o banheiro se voce for mais cheinho tera dificuldades de usar de tão apertado que é, a pia tem uma cuba que voce se molha todo para usar , alem do box não fechar direito, molha-se o banheiro todo, fora a torneira do chuveiro que por pouco não cai nos meus pes, isso é luxo? Tambem não ha lixeira no quarto, se quiser tera que colocar no cestinho de papel higienico . Enfim paga-se caro para nada. Unicas coisas boas é a limpeza e o café da manha.
Stayed 5 nights in Feb 2025
Verified

8/10 Good

Maik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schickes Hotel, kleine Zimmer

Der Check-In war unkompliziert, allerdings aufgrund der 30 Prozent no-Show Regel komplex. Das Personal ist höflich und bemüht. Wir hatten einnLuxo Zimmer, allerdings ist dies mega klein. Die Ausstattung ist in Ordnung. Der Ausblick ist jedoch überragend. Das P/L Verhältnis stimmt dennoch nicht. Parkplatz ist vorhanden und kostenlos. Das Essen in Büfettform ist ansprechend.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Lucas

Disliked: Property conditions & facilities, room comfort
O checkin foi muito demorado. E na reserva estava selecionado cama de casal. Nos hospedaram em um mini quarto com duas camas de solteiro e o chuveiro estava verde de lodo. Apesar deste inconveniente a recepcionista Paula é nota 10. Bar a noite é legal.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

top em qualidade

muito boa
Stayed 1 night in Jun 2024
Verified

6/10 Okay

RAFAEL

A vista é maravilhosa, porém o quarto é pequeno e tudo muito velho. Cama ruim, ar-condicionado não estava funcionando e a porta do banheiro não fechava!
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel bom mas atendimento pessimo.
Stayed 1 night in Mar 2024
Verified

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima localização!

O hotel fica bem próximo das duas entradas da Basílica (uma a 250m e outra a 400m). Pegamos o quarto com sacada e vista para o Santuário, excelente. O quarto é um pouco pequeno, chuveiro elétrico, mas suficiente para os dois dias.
Stayed 2 nights in Mar 2024
Verified

4/10 Poor

Marcelo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Infelizmente ruim.

O atendimento na recepção foi boa. O quarto muito ruim, completamente diferente do que estava sendo divulgado. Apertado, sujo, baratas no banheiro, muito ruim. Viajei com meus pais, minha mãe está doente e quis me hospedar num bom hotel, acabei ficando num péssimo quarto.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

JOSE CARLOS

Liked: Cleanliness, staff & service
Simpatico, varanda de frente para a Basílica, visual lindo, toalhas novas e de ótima qualidade porém hotel precisa de uma reforma.
Stayed 3 nights in Feb 2024
Verified

6/10 Okay

JOAO

Liked: Cleanliness, staff & service
Disliked: Room comfort

Camas

Hotel muito bom, exceto as camas, são de molas mas, sem pillow top que é o protetor e fica mais estável
Stayed 1 night in Feb 2024
Verified

4/10 Poor

José Eduardo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Quarto muito pequeno, cama desconfortável, chuveirio horrivel. O cafe da manhã possui boa veriedade. O custo beneficio esta muito abaixo do esperado. E caro demais para o que o hotel oferece.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa a noite que passamos no Hotel

Não tivemos nenhum problema grave, somente o chuveiro apanhamos um pouco para entende-lo.
Stayed 1 night in May 2023
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bem localizado, ambiente tranquilo e bom atendimento
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Brenno

Liked: Staff & service
Hotel bem simples, confortável e com boa localização.
Stayed 1 night in Mar 2023
Verified

8/10 Good

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom hotel

Atendimento excelente bom cafe da manha com varias opcoes. O quarto standart confortavel. Só uma observarão, há pombos habitando os fundos onde ficava meu quarto, as aves pela manha fazem barulho mas nada de grave mas pode ter hospedes que se incomodam com as aves.
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Nadir

Liked: Staff & service, room comfort
Estadia otima, funcionários cordiais e prestativos, porém achamos falta de alguns itens, luvas no restaurante por exemplo, toalhas descartáveis nas mesas muito embora fosse passado álcool pelos funcionários todas as vezes que alguém desocupava, e a limpeza do banheiro deixou a desejar.
Stayed 2 nights in Dec 2021
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

Precário!

Fomos visitar o santuário de Aparecida, o hotel quanto a localização é ótimo! Tive problemas no check-in, a arrumação do quarto deixou muito a desejar, inclusive em um dos dias o lencol de baixo estava todo embolado e o cobre-leito apenas estendido por cima. O quarto era apertado, o banheiro com um chuveiro bem velho que pingava todo tempo (e o quarto era super luxo). O regime era pensão completa, uma variedade de pratos em todas as refeições, porém, as vezes estava fria a comida e sem gosto. A limpeza achei que deixou muito a desejar, o aspecto era de sujo e muitas vezes encontrei os pratos e talheres sujos, sem falar das cadeiras, que pra sentar precisava remover farelos e restos de alimentos. Não recomendo e não voltarei a este hotel. Agradeço a uma menina da recepção que na SEGUNDA TENTATIVA, normalizou o nosso check-in.
Stayed 3 nights in Dec 2021

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