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ibis Jacarei

3.0 star property

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Photo gallery for ibis Jacarei

Relax in style with a variety of seating options and a unique, curved wall design.
Relax in our lounge area, featuring a pool table, comfortable seating, and a bar.
Enjoy a game of pool in our spacious billiards room, featuring a green pool table and bar area.
Relax in a bright, airy lounge with a comfortable sofa, armchair, and rocking chair, perfect for leisure activities.
Relax in this stylish room with two single beds, a flat-screen TV, and a surfboard leaning against the wall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Rua Tiradentes 299, Jacarei, Sao Paulo, 12308-470
  • Jacarei Shopping Center
    ‪5 min walk‬
  • Vale do Paraiba Anthropology Museum
    ‪13 min walk‬
  • SESC
    ‪15 min drive‬
  • Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf)
    ‪20 min drive‬

Room options

View all photos for Standard Apartment, 1 Double Bed

Standard Apartment, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Standard Apartment, 1 Double Bed

8.0 out of 10
Very good
(10 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Apartment, 2 Single Beds

Standard Apartment, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Standard Apartment, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Reception

Transamerica Fit Jacareí

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (224)
The price is €43
for 1 room
includes taxes & fees
2 Aug - 3 Aug
Transamerica Fit Jacareí

About this property

ibis Jacarei

Hotel in Jacarei with 24-hour front desk and coffee shop/cafe
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a microwave in a common area. Housekeeping is available on request.
Ibis Jacarei offers 130 accommodations with minibars and a safe. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at ibis Jacarei, you're just a quick walk from Vale do Paraíba. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Ibis Kitchen Grill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Steps from Vale do Paraíba and 5 minutes on foot from Jacarei Shopping Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter trays
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. Ibis Jacarei also features an arcade/games room, a garden, and coffee/tea in common area. For a fee, parking is available.

This 3-star Jacarei hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Ibis Kitchen Grill – This restaurant specialises in Regional cuisine and only serves dinner.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 15 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 53 for adults and BRL 26.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ibis Kitchen Grill

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at noon
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 75 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 53.00 for adults and from BRL 26.50 for children
  • Self-parking fee: BRL 15.00 per day
  • Pet fee: BRL 75 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ibis Jacarei opening December 2016 Hotel
Ibis Jacarei opening December 2016
ibis Jacarei Hotel
Ibis Jacarei (opening December 2016)
ibis Jacarei Hotel
ibis Jacarei Jacarei
ibis Jacarei Hotel Jacarei

ibis Jacarei Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 136 out of 235 reviews
Rating 8 - Good. 76 out of 235 reviews
Rating 6 - Okay. 13 out of 235 reviews
Rating 4 - Poor. 6 out of 235 reviews
Rating 2 - Terrible. 4 out of 235 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Helena

Stayed 1 night in Mar 2025

6/10 Okay

Elisandra

Business traveller
Liked: Cleanliness, staff & service

A Basic Stay at Ibis Jacareí

We stayed at Ibis Jacareí for one night after visiting Guararema, on our way to São Lourenço, MG. Having previously stayed at Ibis São Bernardo do Campo, we expected the same friendly service, but instead, we encountered basic service, with staff appearing tired and showing no extra attention beyond the necessary. Since we were unfamiliar with the area, their lack of interest in helping was disappointing. Another issue was the parking fee. At check-in, we were told we had to pay, even though the reservation stated it was free. Fortunately, the morning staff confirmed it was included. The room was very basic, with worn-out towels, one smaller and even with small holes. The bed was also less comfortable than the one at Ibis São Bernardo, which also provided complimentary shampoo. However, a positive aspect was the beautiful and pleasant city view. The location was excellent, inside a shopping center that complemented the hotel's breakfast. We also enjoyed a specialty coffee at Cheirin Bão, a healthier, authentic Minas Gerais coffee. Overall, Ibis Jacareí could improve its service and comfort to match the higher standards of Ibis São Bernardo, where we had a much better experience.
Nice Jacareí views
Great Breakfast
Nice bar
Great Shopping area next to Ibis
Stayed 1 night in Feb 2025

10/10 Excellent

PAULO, Sao Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot way too tight.
Stayed 3 nights in Nov 2024

10/10 Excellent

Beatriz

Stayed 1 night in Oct 2024

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall experience.
Stayed 3 nights in Sep 2024

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel. Very good location in the city. The male receptionists are very polite and helpful. We checked in on 15/07/2024 around 7pm and the female receptionist was rude and not helpful. We told her that our room safe box was not working and her answer was that a lot of customers were having problems with the room safe so she told us to not use it. (Very Unprofessional) The next day was a male receptionist in the front desk and he was very polite and responsive. We told him about the safe box and he sent someone to fix the safe box right away. The hotel provides a good breakfast. The room is small but functional. This is the third time we stayed at Ibis hotel and again the male receptionists were excellent, but the female receptionist need some training/workshop on how to talk to customers.
Stayed 4 nights in Jul 2024

6/10 Okay

Gabriela

This hotel is one of a few options in town, the rooms are tiny and some of the staff is nice and helpful and some are just rude and not helpful at all.
Stayed 1 night in Nov 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing stay… can’t wait to go back tomorrow..
Stayed 1 night in Jan 2022

10/10 Excellent

Wallan Herbert C. Dos

Stayed 3 nights in Jan 2022

8/10 Good

Eric, New York

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I was very dissappointed that the hotel did not have the Brazilian Regular Channels (Record and SBT). We asked the staff, but they didn't know what to do or why the channels didn't work. I didn't understand why these two regular channel was not available as it is free of charge in Brazil. The TV image was not good. We were very dissapointed as we could not watch our favorite free channels in Brazil.
Stayed 3 nights in Jul 2018

8/10 Good

Eric, New York

Liked: Cleanliness, property conditions & facilities, room comfort

Good location, Good hotel.

The bedroom was small but adequate. The shower was excellent. The building was cleaned and organized.
Stayed 3 nights in Jul 2017

10/10 Excellent

IVONE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elogio

Incrível, gentileza educação dos funcionários, da recepção, as pessoas que serviam o café da manhã, excelente também. Gostaria de parabenizar a funcionária Elaine que cuida da organização e limpeza dos quartos. Agradecida Ivone
Stayed 3 nights in Apr 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Gerson

Stayed 2 nights in Apr 2025

4/10 Poor

José Alexandre

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Rubens Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Lugar agradável, tudo muito limpo, lugar tranquilo, café da manhã maravilhoso, fiquei hospedado 2 dias, fui com minha namorada, participei de uma corrida de montanha em Igaratá, o café da manhã aos finais de semana é servido até as 11hs da manhã e isso me ajudou muito, pq participei da corrida no Domingo e pude chegar no hotel na volta e desfrutar da comida oferecida.. Único ponto que poderia melhorar é o fato de que toda vez que precisamos sair com o carro é necessário validar o ticket na recepção primeiro, sendo que já paguei as diárias no ato do check-in.
Stayed 2 nights in Mar 2025

8/10 Good

Anderson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospedagem com bom custo-benefício

Tive uma boa estadia no Ibis Jacareí. Fui bem atendido, a limpeza do quarto foi realizada todos os dias, o café da manhã possui uma boa variedade de alimentos. A cama não é tão confortável e nem os travesseiros, mas talvez seja apenas uma questão pessoal minha de gosto. Senti falta de uma lixeira no quarto. No geral, foi uma boa estadia e, se preciso, me hospedarei novamente no hotel.
Stayed 3 nights in Mar 2025

8/10 Good

Welder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pode melhorar, pequenos ajustes

O atendimento da recepção no período noturno foi muito bom, rápido e prático. O café da manhã carece de mais cuidado e atenção, talheres e pratos molhados e sujos. Mais de 30 minutos para repor uma garrafa de leite quente, guardanapos e sachês de açúcar/adoçante faltando reposição. Em resumo, pode melhorar para ter um padrão de qualidade melhor.
Stayed 1 night in Mar 2025

10/10 Excellent

Isabelle

Stayed 3 nights in Feb 2025

6/10 Okay

Wel

Liked: Cleanliness, property conditions & facilities, room comfort

Bom

O atendimento noturno da recepção pode melhorar, me refiro ao atendimento por parte dos meninos. O atendimento das meninas são muito mais gentis e receptivos.
Stayed 1 night in Feb 2025

10/10 Excellent

Gerardo

Stayed 1 night in Jan 2025

10/10 Excellent

herly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Antonio R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025