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West Hotel

4.0 star property

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Photo gallery for West Hotel

A swimming pool with a tiled edge, surrounded by a building with a tiled exterior and a glass wall reflecting the cityscape.
A modern hotel room with a large bed, a sofa, a TV, and a dining area.
A lobby with a marble floor, two ornate sofas, a glass coffee table, and a potted plant.
A spacious dining area with wooden tables and chairs, a central buffet station, and a modern ceiling design with recessed lighting.
A modern living room with a white sofa, a black and white armchair, a small white table, and a decorative vase.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
88-90-92 Hai Ba Trung Street, Can Tho, 92000
  • Place, Ninh Kieu Park
    ‪5 min walk‬
  • Place, Ben Pha Xom Chai
    ‪10 min walk‬
  • Place, Can Tho Museum
    ‪10 min walk‬
  • Airport, Can Tho (VCA)
    ‪28 min drive‬

Room options

View all photos for Superior Double Room

A large bed with a headboard, bedside lamps, and a wooden wardrobe.

Superior Double Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A modern hotel room with a large bed, bedside lamps, a wooden headboard, and a mirror on the wall.

Deluxe Double Room

  • River view
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a bed, a sofa, a glass coffee table, a TV, and a desk.

Junior Suite

  • River view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

A modern hotel room with a large bed, a sofa, a TV, and a dining area.

Suite

  • River view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Single Room

A hotel room with a bed, a desk with a laptop, a chair, a nightstand with a vase, and a wall-mounted headboard.

Superior Single Room

  • City view
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A double room with two beds, each with a headboard, bedside lamps, and a telephone.

Deluxe Twin Room

  • River view
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

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About this property

West Hotel

This hotel features an indoor pool, an outdoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
West Hotel offers 80 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at West Hotel, you're just a quick walk from Ninh Kieu Park. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and complimentary bicycles
  • Just a 3-minute walk from Ninh Kieu Park and 5 minutes on foot from Bến Ninh Kiều
  • Airport shuttle service available for a fee
West Hotel offers its guests an indoor pool, an outdoor pool, a fitness centre, and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre, a meeting room, and limo/town car service are available. Event space at this hotel measures 1076 square feet (100 square metres) and includes a conference centre. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly West Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
West Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Ecotours
  • Free bicycle rentals
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1,076 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2014

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at West Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for VND 341000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 650000 per vehicle (one way)
  • Rollaway bed fee: VND 341000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
West Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

West Hotel Can Tho
West Can Tho
West Hotel Hotel
West Hotel Can Tho
West Hotel Hotel Can Tho

West Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 101 out of 269 reviews
Rating 8 - Good. 114 out of 269 reviews
Rating 6 - Okay. 41 out of 269 reviews
Rating 4 - Poor. 12 out of 269 reviews
Rating 2 - Terrible. 1 out of 269 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Seow

Generally ok for a short stay
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

NGUYEN TUAN ANH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not booking this hotels.

Price on Hotels.com is trible another app. They changed booking ID. Breakfast is bad. Room is old and very small. Welcome to prison.
Stayed 3 nights in Sep 2022
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty old hotel. Cockroaches on the floor, no light in common area. Good central location but in the middle of the fish market
Stayed 1 night in Apr 2021
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Good location close to the market and pier. Rooms need an update. Night staff were a sleep when we came for breakfast. OK for the price.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Hoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outdated outside but comfy

Overall the room was spacious and bedding was very comfortable, spacious bathroom, nice bath tub and the hairdryer worked very well. Great breakfast and there are free bicycles for hotel guests to use. The lobby decor might seem outdated but the rooms were refurbished, clean and comfy. We were served a welcome drink when we arrived and they let us check in early. Location is very near to the night market and the quay that is the starting point of the floating market excursion. The road to the hotel is a bit hard to manoeuvre as the local market (sells raw meats & veggies) is just below. Our taxi from the airport didn't know how to get here and dropped us 200m from the hotel because the road in front of the main entrance is closed daily from 6am to 6pm. There is actually a back entrance where cars can pass thru.
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Ann Marie

Disliked: Property conditions & facilities, room comfort

For mig er meget dårligt valg

Det var et fejlvalg fra min side. Jeg kunne ikke lide hotellet, og placering midt i en Markedsgade som betød en masse støj. Værelset var kedeligt og trist, restaurant decideret dårlig. Ikke er hotel jeg vil anbefale til nogen.
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

Verified traveller

Prima verblijf niets bijzonders
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

SEUL AH

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

싼 맛에 이용.

개미가 많고 청소도 요청하지않으면 안해줍니다. 수건도 요청이없으면 갈아주지 않습니다. 세탁서비스를 맡겼는데 얼룩이 졌지만 옷값이 너무 비싸다는 이유로 물어주지 않으려 했습니다. 싸긴하지만 한번 더 고민해보세요.
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell!

Bra och nytt hotell, fantastisk utsikt från taket. Nära nattmarknad och annat trevligt.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location staff pool room..............l...l.l.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer services. The rooms are clean; the foods are good with good customer services
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent staff service, very friendly, room is very clean.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

location, location and location

Location for hotel was perfect! Pool on 8th floor was super aswell
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Europan std

Breakfast was weak. Pool area is with 6 seats
Stayed 1 night in Dec 2018
Verified

8/10 Good

Roel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De reparatie aan de fiets van het hotel waar onderweg een trapper afbrak, werd keurig vergoed. Was bijna mijn overhemd en trui vergeten: werd netjes gemeld bij het uitchecken en bij de receptie gebracht.
Stayed 6 nights in Dec 2018
Verified

4/10 Poor

duke

Hotel condition was very poor and customers service was poor as well. I would not stay here again. This hotel is not even a 3 stars rating in my view. So run down
Stayed 1 night in Oct 2018
Verified

8/10 Good

Juergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel ok. Umgebung so lala.

Ein sehr ordenliches 4* Hotel. es war rundum alles ok. Nur die Gegend ist etwas gewöhnungsbedürftig. Bei unserem 4 tägigen Aufenthalt, waren ab ca. 17 Uhr alle Straßen um das Hotel mehr oder weniger vom ansteigenden Mekong überflutet.
Stayed 4 nights in Oct 2018
Verified

10/10 Excellent

SHIGEKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしい

フロントスタッフともに問題なし。周辺の独特の雑踏は好き嫌いがあろうけれど小生は東南アジア独得の猥雑が好きなので問題は全くありません。
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

The staff was really helpful! They book a tour for us and they guve us great tips! You can have bikes for free :) And the pool has and amazing view!! I love this place!
Stayed 1 night in Sep 2018
Verified

8/10 Good

Nicolas

Liked: Room comfort

Great value and fun location

A solid 3 star hotel which could regain 4 star with some updates. The rooftop pool overlooking the city is nice and the location right in the local market is fantastic. Five minute walk to get to the center of town. It’s former luxury can be seen but it’s tired. The staff is nice but there is limited English. The breakfast is OK and the Wi-Fi is a little slow. It’s a great value.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location. Right in middle of true local markets Great rooftop pool and view and lots of atmosphere
Stayed 4 nights in Aug 2018
Verified

8/10 Good

Thi-Anh-Thu

Liked: Staff & service, property conditions & facilities, room comfort

2 semaines à can tho

J'ai séjourné14 jours dans cet hôtel de Can Tho. Je n'étais pas contente de ma chambre à mon arrivée. On me l'a changée le lendemain. Ma chambre single est de bonne dimension. L'hôtel est récent et tout fonctionne. L'hôtel est situé à proximité des départs pour les marchés flottants. L'entrée principale se trouve en plein marché, très actif de jour. La piscine est très petite. Pas vraiment de salon cosy où prendre un verre
Stayed 15 nights in Jul 2018
Verified

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close proximity to local shop and Nink Kieu

Very friendly and helpful staffs, willing to assist with all your needs
Stayed 3 nights in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situé près des marchés, personnel serviable, chambre fonctionnelle et propre, gros choix d'aliments au petit-déjeuner, bonne connexion internet, petite épicerie juste à côté de l'hôtel.
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

West Hotel is GREAT! ...but call ahead to confirm

West Hotel is an amazing place to stay. It is in a beautiful part of town, where you can walk out and immediately see a culturally rich street full of freshly caught fish, many types of fruits, not many tourists, and friendly people. The service was amazing as well. We wanted to go to the floating markets, but wanted to take a private boat (instead of a touristy boat), just me and my boyfriend (and the boat driver). West Hotel was able to accommodate this request with flying colors. Not only were they able to get us a friendly boat driver who would take us out at 4:30am until 11:30am, but they had a delicious breakfast ready for us at this time as well. We went to the floating markets, a fruit garden, a noodle factory, and more. It was absolutely wonderful. The only concern we had while staying at this hotel was nothing to do with West Hotel, but a problem that has been occurring with Hotels.com throughout our two weeks in Vietnam. For every hotel that we've gone to, there's been some sort of issue where the hotel is unable to see our Hotels.com booking because it is not going through from Hotels.com. Luckily, we just show them our booking confirmation once we get there and after waiting about 10 min or so, we are accommodated by the hotel....but Hotels.com really needs to fix this. If the hotels are all booked, they might not have been able to accomodate us. I recommend calling hotels booked through Hotels.com in advance to make sure they are aware of your reservation.
Stayed 1 night in Jul 2018