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Cyan Cancun Resort & Spa

3.5 star property

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Photo gallery for Cyan Cancun Resort & Spa

Outdoor pool, free pool cabanas, pool umbrellas
Property video
Massages on the beach
Restaurant
View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
  • El Rey Ruins
    ‪19 min walk‬
  • Iberostar Cancun Golf Course
    ‪2 min drive‬
  • Delfines Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, Sea View

8.0 out of 10
Very good
(57 reviews)
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite

7.8 out of 10
Good
(40 reviews)
  • 32 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Sea View

Superior Suite, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, Sea View

8.2 out of 10
Very good
(19 reviews)
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Quadruple Room, Sea View

7.6 out of 10
Good
(34 reviews)
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, Balcony, Sea View

  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Cyan Cancun Resort & Spa

On private beach with outdoor pool, near Iberostar Cancun Golf Course
When you stay at this beach hotel, you can enjoy umbrellas, sunloungers and free beach club on site.
Cyan Cancun Resort & Spa offers 155 air-conditioned accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a private beach and an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us they can't get enough of Cyan Cancun Resort & Spa 's great beach location. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe and a terrace
  • On-site recreation includes a private beach
  • Guests have great things to say about the pool and the beach
  • Just a 1-minute drive from Iberostar Cancun Golf Course and a few minutes from Delfines Beach
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, a garden and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

Cyan Cancun Resort & Spa has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Cyan Cancun Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 617 out of 1478 reviews
Rating 8 - Good. 366 out of 1478 reviews
Rating 6 - Okay. 206 out of 1478 reviews
Rating 4 - Poor. 135 out of 1478 reviews
Rating 2 - Terrible. 154 out of 1478 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Lynette

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks nothing like the pictures. It’s dirty, bathroom is terrible, can’t control the air, door lock was broken. Fridge has rust inside and the chair had spots all over. DONT EVER STAY HERE!! Was supposed to stay there for 5 days but I left after one day.
Stayed 4 nights in Apr 2025

6/10 Okay

Paris

Travelled with group
Disliked: Property conditions & facilities
The lights and hot water went off a few times and we had no power
Stayed 5 nights in Apr 2025

10/10 Excellent

JUAN ARTURO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Indudable is most Stay iff you locking for a plane to stay whit good deal and magnificent view and adventure all around.
Stayed 7 nights in Apr 2025

10/10 Excellent

Eduardo O

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Elexis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

4/10 Poor

Sashaann

Travelled with partner
Disliked: Amenities
The rooms were old looking and dirty, you can hear the wind blowing through the vents and they have no microwaves.
Stayed 1 night in Apr 2025

6/10 Okay

Keturah Rose

Liked: Cleanliness
Disliked: Amenities
It is not all inclusive! The drinks and food are all an extra charge! Overall we had an enjoyable time. Pool is nice and room was clean
Stayed 8 nights in Mar 2025

2/10 Terrible

Robert

Disliked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Place was terrible charge us for each towel we used even if it had sand in it bad service. Everybody was rude. Total waste of money. Don’t recommend this to nobody.
Stayed 8 nights in Mar 2025

2/10 Terrible

Miyah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Left early, scary loud , dirty .
Stayed 7 nights in Mar 2025

4/10 Poor

vanessa

Disliked: Staff & service, property conditions & facilities
Every one was friendly on the property, excluding one person. She worked front desk, and was the person who checked us in. I think her name was America.
Stayed 7 nights in Mar 2025

10/10 Excellent

Princess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it there.
Stayed 5 nights in Mar 2025

4/10 Poor

troy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yamileth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y rápida solución de problemas
Stayed 5 nights in Mar 2025

10/10 Excellent

Derek

It's a 3 star place but i give it 5 stars. It's an affordable place to stay. The beach, pool and restaurant are all great. The views from the room are great. It's a long ways from the clubs abs restaurants.
Stayed 3 nights in Mar 2025

8/10 Good

natalie

Travelled with family
Liked: Cleanliness, amenities
Beautiful view, water, pool. Nice rooms. Some disrepair around building (in elevators). Food and drinks were mediocre. Not much around street side except 2 good restaurants across street. Beach walkable, nice beds. Check in was chaotic and wouldn’t call us a taxi to airport, told us to cross busy 4 lanes of traffic with luggage to hail our own at 6:30am.
Stayed 1 night in Mar 2025

8/10 Good

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 6 nights in Mar 2025

10/10 Excellent

Axl Alberto Cruz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service was good
Stayed 7 nights in Mar 2025

10/10 Excellent

Mikecia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Florence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room, comfy bed, like the access to a fridge, balcony with a stunning view. The spa services were great! The cherry on the cake was the infinity pool & swim up bar. I would highly recommend this hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Rubie Anne Margarette

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice hotel with some update needed

The building is nice. The place and the vibe is nice. The room is ok-ish Would have been nicer is the window doesnt look dirty and the sills are fixed and cleaned. Our washroom mirror needs a replacement badly. We only stayed for 1 night. We stayed closer to the airport for our 5 am fly back home. The sofa bed in our room badly needed a cleaning. Didnt want to sit in there. Really dirty. Over all, for a 1 night stay, its not that bad.
Stayed 1 night in Mar 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated the wonderful customer service i received here. The views werw sweet, the food was good, and the price was right. I'll be back
Stayed 2 nights in Mar 2025

6/10 Okay

Elias

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the infinity pool and direct access to the beach. The staff were great. We had a wonderful couples massage. The onsite restaurant was good. No outside food or drinks are allowed. There are no ice machines. If you want ice, you have to go into the restaurant and ask for it. There was no microwave. Morning coffee is available in the lobby for a price. We asked for an iron and they brought it. The bathroom did not have towel bars or hooks to hang bath towels. Some rooms have small balconies. Ours did not have a balcony.
Stayed 7 nights in Mar 2025