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Garza Blanca Resort & Spa Cancun - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Garza Blanca Resort & Spa Cancun - All Inclusive

Front of property
Creator video
On the beach, white sand, free beach cabanas, sun-loungers
View from room
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    ‪11 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪44 min drive‬
  • North Beach
    ‪45 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite Swim Up 1 King Bed

View from room

Junior Suite Swim Up 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite

View from room

Two Bedroom Suite

  • 170 sq m
  • Lagoon view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for One Bedroom Swim Up

One Bedroom Swim Up | Living area | IPod dock

One Bedroom Swim Up

10.0 out of 10
Exceptional
(4 reviews)
  • 116 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Ocean View

View from room

Two Bedroom Ocean View

7.0 out of 10
Good
(6 reviews)
  • 170 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Junior Suite Ocean View 1 King Bed

View from room

Junior Suite Ocean View 1 King Bed

8.4 out of 10
Very good
(16 reviews)
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Loft

Three Bedroom Loft | Terrace/patio

Three Bedroom Loft

8.0 out of 10
Very good
(1 review)
  • 447 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for One Bedroom Ocean View

View from room

One Bedroom Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 116 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up 2 Queen Beds

Junior Suite Swim Up 2 Queen Beds | 2 bedrooms, premium bedding, down duvets, minibar

Junior Suite Swim Up 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View 2 Queen Beds

View from room

Junior Suite Ocean View 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 2 Queen Beds

2 bedrooms, premium bedding, down duvets, minibar

Junior Suite 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 55 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 1 King Bed

View from room

Junior Suite 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • 55 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front | 2 bedrooms, premium bedding, down duvets, minibar

Three Bedroom Ocean Front

  • 403 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for One Bedroom Suite

IPod dock

One Bedroom Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 116 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Free Upgrade Mousai Cancun - All Inclusive

Free Upgrade Mousai Cancun - All Inclusive | View from room

Free Upgrade Mousai Cancun - All Inclusive

  • 88 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Finest Playa Mujeres by The Excellence Collection - All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.5 out of 5, Wonderful, (1306)
The price is €657
for 1 room
includes taxes & fees
1 Aug - 2 Aug
Finest Playa Mujeres by The Excellence Collection - All Inclusive

About this property

Garza Blanca Resort & Spa Cancun - All Inclusive

Luxury property on the beach, with 7 outdoor pools
Catch some rays at the beach or spend the day relaxing at Garza Blanca Resort & Spa Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Garza Blanca Resort & Spa Cancun - All Inclusive offers 452 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down duvets and premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, toilets with an electronic bidet and complimentary toiletries. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include espresso makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

7 outdoor swimming pools and 3 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a complimentary water park and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 16 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Garza Blanca Resort & Spa Cancun - All Inclusive. During your stay, you're just a quick walk from Punta Sam Ferry Terminal. Free WiFi in public areas, free valet parking and 7 outdoor pools are available.
  • Free WiFi
  • Free valet parking, self-parking and extended parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, a beach bar and a poolside bar
  • Splash around at the free water park or swim in the 7 outdoor pools
  • Indulge with facials, deep-tissue massages or hydrotherapy at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, 3 hot tubs - and volleyball
  • Guests really like the accommodation for the spaciousness and cleanliness
  • 7 minutes by car from Ultramar Ferry Puerto Juárez and 10 minutes from Cancun Mall
  • Airport shuttle service available for a fee
Garza Blanca Resort & Spa Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Garza Blanca Resort & Spa Cancun - All Inclusive, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

Blanca Blue – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar.
The Food Truck – This seafood restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
The Snack – On-site restaurant. Open daily.
Bocados – On-site restaurant. Open daily.
Hiroshi – On-site restaurant. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

On-site entertainment and activities
Theme parties

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Onsite parking options include a garage and a carport

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blanca Blue
  • Bocados
  • Hiroshi
  • The Food Truck
  • The Snack

Things to do

  • 3 hot tubs
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Shopping centre

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Smooth flooring in room
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 2020
  • Communal living room
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Griddle
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Garza Blanca Resort & Spa Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Garza Blanca Resort & Spa Cancun - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Villa Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Palmar Cancun Beach Spa Playa Mujeres
Resort Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Playa Mujeres Villa Del Palmar Cancun Beach Resort Spa Resort
Villa Palmar Cancun Beach Resort Spa
Villa Palmar Cancun Beach Spa
Resort Villa Del Palmar Cancun Beach Resort Spa
Palmar Cancun Spa Mujeres

Garza Blanca Resort & Spa Cancun - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 723 out of 1010 reviews
Rating 8 - Good. 150 out of 1010 reviews
Rating 6 - Okay. 59 out of 1010 reviews
Rating 4 - Poor. 35 out of 1010 reviews
Rating 2 - Terrible. 43 out of 1010 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Damian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property all around. Beautiful, clean grounds. Shoutout to Randi at the pool, Victor in dining and Fermin at arrival.
Stayed 5 nights in Apr 2025

8/10 Good

Sandra

Stayed 7 nights in Apr 2025

10/10 Excellent

Egidijus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks like 5star hotel. Just one cons its not a lot to do for small childrens
Stayed 7 nights in Mar 2025

10/10 Excellent

Camila

Travelled with family and small children
Liked: Cleanliness, staff & service
One of the best all inclusive all around! The hospitality, service, and food were exceptional! My family and I will definitely be coming back! It was an incredible trip!
Stayed 6 nights in Apr 2025

10/10 Excellent

Ion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

wilsiane

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
sverything was amazing
Stayed 5 nights in Apr 2025

8/10 Good

Dmitriy, Richmond

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great, beautiful property. However located in isolated spot - beach is not the best and not a lot to do on the property - eat, swim, and sleep. Again, property is awesome, restaurants have delicious food and service. We also got an upgrade for our room - exellent room and spectacular view.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from a 6 day stay. The property was beautiful and so clean. The food was probably one of the best we have had for an all inclusive trip. Every restaurant was incredible as far as quality was concerned. Even the food we ordered at the pool and room service. We did not encounter any problems from other bad reviews. Check in and check out were very easy and fast with no wait. Not one staff member we encountered was rude. Everyone was inviting and so nice. My guess as to the recent negative reviews came during the highest peak of travel during spring break. You have to take these issues into consideration when traveling during these times. I can only imagine the chaos it must create. I would never travel to these destinations during that time and not expect to run into some issues. We loved every aspect of the resort. We stayed in a one bedroom suite which was perfect for a family of 4. Everyone at the pool was extremely nice and accommodating. Never had to wait more than a few minutes for chairs, towels, food or drinks. A lot of reviews complained about the rocky beach which was true. The ocean floor directly in front of the resort is rocky but if you just walk a few hundred feet to the resort right next door it is beautiful sand all the way out to the ocean. My daughter and I were there everyday. Don’t listen to any of these negative reviews. Don’t expect a picture perfect vacation during the peak of spring break. Spend a little effort exploring the beach.

10/10 Excellent

German

Stayed 7 nights in Apr 2025

10/10 Excellent

VICTORIA DENISE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort. Loved the decor and our room. We booked the 1 bedroom Oceanview suite. Very easy to get around. Food was great. Wish the kids club had more things to do for ages 10 and up and more night shows. Overall we still had great family vacation.
Stayed 7 nights in Feb 2025

6/10 Okay

Hristos

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Charged extra $250 in resort fees and taxes after paying for all inclusive Staff there could not explain the fees and could not translate them in English either on checkout bill
Stayed 5 nights in Mar 2025

2/10 Terrible

Patrick

Stayed 6 nights in Mar 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience overall but front desk (check in and check out) was terrible - 1hr wait each time I had to speak with someone
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniela, Woodbridge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garza Blanca is a beautiful hotel that’s not too big but perfect in size. Great pools but Beach has a huge rock formation, All along the length of the beach. So bring water shoes!! Water not as clear as the Hotel Zone in Cancùn. Food was great , didn’t feel like a typical all inclusive at all. There was no request that was too big , staff was so accommodating and gracious. My only request is that the hotel make a better effort towards a teens room — games, more pool tables etc. A place they can hang out after dinner etc. Other than that hotel area is quiet and a great hotel if your looking for a bit of a higher end resort.
Stayed 6 nights in Mar 2025

10/10 Excellent

Erika

Stayed 6 nights in Mar 2025

10/10 Excellent

Nastassia Marie

Stayed 7 nights in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and checking in process can be improved because the wait time is 30-45 min to check in.
Stayed 7 nights in Mar 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible checkin experience. Waited a very long time.
Stayed 6 nights in Mar 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The checkin process here was absolutely terrible. We arrived in the morning and waited in line a very long time. Our room was not ready which we understand so we were told to return at 3. We returned then and waited a long time again only to be told the room needed inspected and to wait longer. It was ridiculous. Why not just text when the room is ready instead of wasting our time. Terrible process!!!

10/10 Excellent

Sachelle Anne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly had a grear time at Garza Blanca Cancun! We loved loved loved all the dining options and everything tastes *chef's kiss*! Will go back next year!
Stayed 3 nights in Mar 2025

8/10 Good

Cylena, North York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Yania Capote, MIAMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing to stay just have to work on more availability for Dinner reservations
Stayed 3 nights in Mar 2025

10/10 Excellent

Aldo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is immaculate. So clean and refreshing. Food at the restaurants is good, and the staff were all great. The activities staff including Eduardo were great and very fun. Josue and Andres were very attentive. My family enjoyed the stay
Stayed 5 nights in Mar 2025

4/10 Poor

Michael

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We stayed (Family of 4 - kids 8 and 13) March of 2025. I will start with the positives: Resort is beautiful and well designed It was clean and the rooms were large and the bathrooms were great. The pools are great, we could always find a place for all 4 of us to sit and there are several pools to chose from. Negatives (there are a few) You need dining reservations to eat anywhere on property (which is fine as I had made all of our dining reservations prior to our arrival). You even need a reservation to eat at the buffet as well (just something to be aware of). Food was ok at best. We had reservations at a different restaurant each night we were on property. Our last night on property we had reservations at Davino. We had email confirmation but when we arrived they didnt have the reservation. However, when the hostess went to get the restaurant manager because she couldnt find our reservation, he was very rude stating "he is the only person that makes reservations for his restaurant and that he didnt make this reservation and therefore would not honor it". Here we are a family of 4 (with an email confirmation of our reservation) and he says "sorry I didnt make that reservation so I dont know what to tell you" and then he turned us away to try and figure out dinner on our own. Check out was clunky (did it the night before we left but had to do it again in the morning). Over all - ok resort, just wont be coming back as there are better places to stay in cancun.
Stayed 5 nights in Mar 2025

8/10 Good

Brycen Cade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025