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Grand Oasis Palm - All Inclusive

4.5 star property

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Exterior
Property video
Restaurant
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Restaurant

Explore the area

View in a map
Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪1 min walk‬
  • Place, Langosta Beach
    ‪11 min walk‬
  • Place, Playa Tortugas
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

View all photos for Family Suite

Minibar, in-room safe, blackout curtains, soundproofing

Family Suite

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room

  • Lagoon view
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Limited View

Minibar, in-room safe, blackout curtains, soundproofing

Standard Limited View

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room

  • Sleeps 3

View all photos for Family Suite

Minibar, in-room safe, blackout curtains, soundproofing

Family Suite

  • Sleeps 4

Grand Standard Room With Limited View

  • Sleeps 4

Similar properties

Exterior
The Grand Oasis Cancun - All Inclusive
Zona Hotelera
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.1 out of 5, 1,996 reviews
The price is €247
includes taxes & fees
20 Jun - 21 Jun
The Grand Oasis Cancun - All Inclusive

About this property

Grand Oasis Palm - All Inclusive

Catch some rays at the beach or spend the day relaxing at Grand Oasis Palm - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Grand Oasis Palm - All Inclusive offers 514 accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Cots/infant beds (complimentary) are also available.
A marina and a health club are featured at the property. An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sensoria Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is open daily.
During your stay at Grand Oasis Palm - All Inclusive, you're just a quick walk from Langosta Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include 7 restaurants, a coffee shop, a beach bar and a swim-up bar
  • Take a swim in the outdoor pool
  • Indulge with facials, manicures and pedicures or body wraps at Sensoria Spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a playground and kayaking
  • Within a 15-minute walk of Langosta Beach and Playa Tortugas
Grand Oasis Palm - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with beach club on site (surcharge). Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Oasis Palm - All Inclusive such as a marina and a complimentary children's club.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers an outdoor pool, a children's pool and a health club. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Cancun property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Los Agaves – On-site restaurant.
Makitaco – On-site restaurant. Open selected days.
Cocoa – On-site restaurant. Open selected days.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking

Land activities

Football
Children's club

Lessons/classes/games

Aerobics
Dancing

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cocoa
  • Los Agaves
  • Makitaco

Things to do

  • Arcade/game room
  • Beach club
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests aged under 26 years old staying between 01 February and 30 April
  • A tax is imposed by the city: USD 4.94 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive
Grand Oasis Palm - All Inclusive Cancun

Grand Oasis Palm - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 326 out of 1015 reviews
Rating 8 - Good. 203 out of 1015 reviews
Rating 6 - Okay. 182 out of 1015 reviews
Rating 4 - Poor. 110 out of 1015 reviews
Rating 2 - Terrible. 194 out of 1015 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! Wonderful restaurants and amenities. I can't wait to go back!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean, comfy beds and our children’s really enjoyed the resort
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Reyna

The food was great, people were nice. We actually stood at TheSens
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Rechelle Dela Cruz

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and great staff.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, comfortable rooms, great facilities (pools, bars, restaurants), beautiful beach and water. Food was consistently good.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Tenzin

Liked: Cleanliness, amenities
They are pretty good over all, housekeeping cleans the room every day. Staffs are very respectful and helpful. Good foods and drinks are also good.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Scarlet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, very cleans and good foods
Stayed 4 nights in Nov 2025
Verified

4/10 Poor

Tania

Disliked: Staff & service
The beach is beautiful my kids really enjoyed it but the staff is extremely rude, always giving attitude or given faces when you ask for something.
Stayed 15 nights in Feb 2026
Verified

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 6 nights in Feb 2026
Verified

6/10 Okay

Jorge Alberto

Liked: Amenities
Was okay but not a good view
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Melanie

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The place is a little outdated could have better food options. The place is alright. There’s definitely better resorts for the price we paid for.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that even though the property is big, they have amenities in the correct areas for easy access.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Kerry ann

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Mariglen

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place with a family and good food!
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

Alejandro

Ok place
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

shane

Disliked: Staff & service, amenities
Great beach
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort! Friendly staff but got tired of the same food. We did stay for 8 days though.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Luis Antonio

Liked: Cleanliness, amenities, property conditions & facilities
They changed the hotel for the sense, it’s in the same location but they have different facilities, we could go everywhere but I think it’s something not expected to receive.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

sheena

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Would recommend especially with kids. Beach was perfect for little ones.
Stayed 5 nights in Jul 2025
Verified

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible resort with poor service. Not enough staff working the bar and at the buffet. The staff did not care to help and it was low quality all around. Would not go back.
Stayed 8 nights in Feb 2026
Verified

6/10 Okay

Katerina

Room was nice and clean, “I was disappointed with the dining experience. The food quality was below expectations, and the wait to enter the buffet was about 40 minutes, which was quite inconvenient. I hope the hotel can improve both the food and the organization of the buffet line.”
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Mahesh Uttam

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and well organized. But TV was not working at all even after few staff members tried for it. Rest all look good and satisfactory.
Stayed 4 nights in Jan 2026
Verified

2/10 Terrible

Rahul

Disliked: Amenities, property conditions & facilities
Bad food, bad service
Stayed 3 nights in Jan 2026
Verified

2/10 Terrible

Jens

Disliked: Cleanliness, staff & service, amenities
Don’t come here
Stayed 2 nights in Jan 2026