Haven Riviera Cancun - All Inclusive - Adults Only

5.0 star property
VIP Access

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Photo gallery for Haven Riviera Cancun - All Inclusive - Adults Only

4 outdoor pools, free pool cabanas, pool umbrellas
Property video
Serenity Club Partial Ocean View 2 Queen Beds Junior Suite | Balcony view
7 restaurants, breakfast, lunch served; local and international cuisine
4 outdoor pools, free pool cabanas, pool umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

View in a map
Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Delfines Beach
    ‪28 min drive‬
  • Place, La Isla Shopping Mall
    ‪36 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite Garden View

9.2 out of 10
Wonderful
(46 reviews)
  • Garden view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

9.4 out of 10
Exceptional
(350 reviews)
  • Partial ocean view
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

Romance Junior Suite Partial Ocean View

9.6 out of 10
Exceptional
(39 reviews)
  • Partial ocean view
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Garden View (Swim out)

9.4 out of 10
Exceptional
(37 reviews)
  • Garden view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Swim-Out Partial Ocean View

9.6 out of 10
Exceptional
(69 reviews)
  • Partial ocean view
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

Romance Junior Suite Swim-Out Partial Ocean View

9.6 out of 10
Exceptional
(60 reviews)
  • Partial ocean view
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

Serenity Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(82 reviews)
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Serenity Club Romance Jr Suite Ocean Front

9.6 out of 10
Exceptional
(20 reviews)
  • Sea view
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Serentiy Club Junior Suite Swim Out Ocean Front

9.6 out of 10
Exceptional
(32 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

9.6 out of 10
Exceptional
(47 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Serenity Club, One Bedroom, Master Suite, Ocean Front

10.0 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 116 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Serenity Club, Two Bedroom, Master Suite, Ocean Front

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 168 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Presidential Suite (Serenity Club Ocean Front)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 228 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Pure Wellness Junior Suite Partial Ocean View

9.6 out of 10
Exceptional
(13 reviews)
  • Partial ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Serenity Club Partial Ocean View King Bed Junior Suite

9.8 out of 10
Exceptional
(12 reviews)
  • Partial ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Serenity Club Ocean View King Bed Junior Suite

9.4 out of 10
Exceptional
(18 reviews)
  • Ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Serenity Club Ocean View 2 Queen Beds Junior Suite

8.0 out of 10
Very good
(12 reviews)
  • Ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

10.0 out of 10
Exceptional
(7 reviews)
  • Partial sea view
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

9.8 out of 10
Exceptional
(6 reviews)
  • Partial sea view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

10.0 out of 10
Exceptional
(7 reviews)
  • Partial sea view
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Double Beds, Partial Ocean View

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About this property

Haven Riviera Cancun - All Inclusive - Adults Only

Catch some rays at the beach or spend the day relaxing at Haven Riviera Cancun - All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Haven Riviera Cancun - All Inclusive - Adults Only offers 435 accommodations with free minibar items and espresso makers. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the free breakfast at Haven Riviera Cancun - All Inclusive - Adults Only. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Features include free WiFi in public areas and free valet parking, plus 4 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy local and international cuisine with garden views at Tahani, one of the property's 7 restaurants and 8 bars/lounges
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Treat yourself to body treatments, detox wraps or Ayurvedic treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and basketball
  • Guests love the restaurant and breakfast
  • 4.1 mi (6.6 km) from Xoximilco and 12.9 mi (20.8 km) from Delfines Beach
Haven Riviera Cancun - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the complimentary cabanas and sunloungers for a relaxing day at the beach. At Haven Riviera Cancun - All Inclusive - Adults Only, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness centre and a hot tub. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Cancun property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Tahani – Overlooking the pool and garden, this theme restaurant specialises in local and international cuisine and only serves breakfast.
Agua Bendita – Overlooking the garden, this theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Olios – Overlooking the ocean and pool, this theme restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.
Vora Mar – Overlooking the ocean, this theme restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Satsu – This theme restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agua Bendita
  • Olios
  • Satsu
  • Tahani
  • Vora Mar

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 24-hour pool access
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Hot tub
  • Karaoke
  • Nightclub
  • Outdoor pickleball court
  • Outdoor tennis court
  • Pilates classes
  • Table tennis
  • Tennis lessons
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (20,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Haven Riviera Cancun - All Inclusive - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos
Haven Riviera Cancun Resort All Inclusive Adults
Haven Riviera Cancun All Inclusive Adults Puerto Morelos
Haven Riviera Cancun All Inclusive Adults
Haven Riviera Cancun Inclusive
Haven Riviera Cancun All Inclusive Adults Only
Haven Riviera Cancun - All Inclusive - Adults Only Cancun
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun All Inclusive All Inclusive Adults Only

Haven Riviera Cancun - All Inclusive - Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3702 out of 4990 reviews
Rating 8 - Good. 837 out of 4990 reviews
Rating 6 - Okay. 256 out of 4990 reviews
Rating 4 - Poor. 94 out of 4990 reviews
Rating 2 - Terrible. 101 out of 4990 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very enjoyable. And this spa was excellent.
Stayed 7 nights in Jan 2026

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Staff is amazing!
Stayed 6 nights in Jan 2026

10/10 Excellent

Darrel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Service was great. Room was very clean. All staff was very friendly.
Stayed 4 nights in Jan 2026

10/10 Excellent

Lisa Ann

Liked: Cleanliness, amenities, property conditions & facilities
Great trip, great staff!!
Stayed 6 nights in Jan 2026

10/10 Excellent

Kim Jazzlet

Stayed 4 nights in Jan 2026

8/10 Good

Curt

Stayed 5 nights in Jan 2026

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and staff was very friendly and helpful.
Stayed 5 nights in Jan 2026

10/10 Excellent

Richard W, Fridley

Stayed 7 nights in Jan 2026

10/10 Excellent

Karma

Stayed 3 nights in Jan 2026

10/10 Excellent

GABRIELA

Travelled with partner
Liked: Cleanliness, property conditions & facilities
El personal fue excesivamente amable. Cuarto muy limpio. Las amenidades no fueron tan buenas
Stayed 6 nights in Dec 2025

10/10 Excellent

Jennifer

Stayed 4 nights in Jan 2026

6/10 Okay

Jack

Stayed 8 nights in Jan 2026

8/10 Good

Jeff

Stayed 4 nights in Jan 2026

10/10 Excellent

Ashley

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was amazing. Everything was spotless. The rooms were spacious and the beds were super comfortable. Shower head was awesome. Staff was so friendly. The two bartenders in the main pool, Enrique and Alma were incredible. They took amazing care of our group. Can’t wait to go back!
Stayed 5 nights in Jan 2026

8/10 Good

Isabella

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This resort was really lovely! The food was actually really delicious, especially at the buffet (which had a billion options). As a foodie you will be happy here.There was a fine dining restaurant included which we really enjoyed as well as the asian fusion place. The steak house was the only place we didn't find too special but there was plenty of other options so it didn't matter. Entertainment was 10/10 as well. Definitely note that the available atm dispensed only USD in 100$ bills so prepare before hand with pesos in Cancún for tips. Very clean. Would 100% return.
Stayed 6 nights in Dec 2025

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, spa was wonderful as well, only knock on the spa was found it a little pricey. Paco our Butler went above and beyond with his efforts during our stay. We had the Serenity Club ocean front swim out and was worth every penny spent for this upgrade. Wife and I were both very happy and would recommend and would come back.
Stayed 8 nights in Jan 2026

6/10 Okay

Mariana Camelia

Travelled with family, Travelled with partner
The propriety looks a lot older than it is. Buffer very limited and small for the amount of rooms at this resort. Buffer selection especially poor in the evening; if you are unable to make a restaurant reservation and need to go the buffet food is less then average.
Stayed 6 nights in Jan 2026

10/10 Excellent

Hakeem

Stayed 3 nights in Jan 2026

10/10 Excellent

Taylor

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Staff was all friendly and extremely helpful. Rooms were beautiful and food was excellent
Stayed 6 nights in Dec 2025

10/10 Excellent

Ademola

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean home and good hospitality
Stayed 2 nights in Jan 2026

10/10 Excellent

Nikolay

Liked: Cleanliness, amenities, property conditions & facilities
Everything is very good!
Stayed 7 nights in Jan 2026

10/10 Excellent

alice

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great resort with top shelf service!
Stayed 4 nights in Jan 2026

10/10 Excellent

Brooke

Stayed 7 nights in Jan 2026

10/10 Excellent

Todd

Stayed 4 nights in Dec 2025

8/10 Good

Casey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Resort was very clean. Pools were great. Our room was a “pure wellness” room with “pure air” and it smelled like mildew pretty bad. There’s even a QR code to scan that shows you how they purify the air in the room. So that was disappointing
Stayed 4 nights in Jan 2026