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Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

4.0 star property
VIP Access

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Photo gallery for Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

2 outdoor pools, pool loungers
Belo Presidential Suite 1 King Bed Ocean View | Beach/ocean view
Exterior
3 bars/lounges, poolside bar, beach bar
Belo Presidential Suite 1 King Bed Ocean View | Terrace/patio

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive

Explore the area

Map
Laguna Mar M 72 L 5, Isla Mujeres, QROO, 77400
  • Dolphin Discovery
    ‪16 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪6 min drive‬
  • North Beach
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪74 min drive‬
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Junior Suite King with Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Junior Suite King with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Junior Suite Double Beds

8.8 out of 10
Excellent
(13 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Junior Suite King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite 2 DB with Terrace

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Junior Suite 2 DB with Terrace

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Belo Presidential Suite 1 King Bed Ocean View

Belo Presidential Suite 1 King Bed Ocean View | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Belo Presidential Suite 1 King Bed Ocean View

  • 236 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for In love Suite 1 King Bed with Terrace and Jacuzzi

In love Suite 1 King Bed with Terrace and Jacuzzi | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

In love Suite 1 King Bed with Terrace and Jacuzzi

10.0 out of 10
Exceptional
(1 review)
  • 94.8 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Belo Deluxe Suite King Bed - Adults Only

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Belo Deluxe Suite King Bed - Adults Only

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite 2 DB with Balcony

Luxury Junior Suite 2 DB with Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Junior Suite 2 DB with Balcony

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite King with Terrace

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Luxury Junior Suite King with Terrace

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony | View from room

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

9.8 out of 10
Exceptional
(11 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

  • 50 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About this property

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

On beach with 2 outdoor pools, near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Spend the day playing on the beach then return to dine at one of Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free's 2 restaurants.
Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free offers 65 air-conditioned accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes and complimentary toiletries.

This Isla Mujeres hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and Swedish massages.
Our customers tell us that they can't get enough of the pool at Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • The 2 restaurants, beach bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools or soak in the 3 hot tubs
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the beach
  • Just a 5-minute drive from Punta Sur and 7 minutes from Isla Mujeres Ferry Terminal
Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free and enjoy amenities such as a health club.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive hotel also offers a rooftop terrace and a garden. Self parking is free.

This 4-star Isla Mujeres hotel is smoke free.

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free has 2 restaurants on site.
Room service is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
Room service during certain hours

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Health club
  • TV in common areas

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2019
  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay
  • Service fee: USD 10.2 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 594 out of 1016 reviews
Rating 8 - Good. 190 out of 1016 reviews
Rating 6 - Okay. 117 out of 1016 reviews
Rating 4 - Poor. 58 out of 1016 reviews
Rating 2 - Terrible. 57 out of 1016 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arlette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious with a beautiful view of the courtyard and Gulf. The staff was friendly and helpful. I was able to reserve a scuba diving excursion onsite and taxis wait right outside. There’s a cute town within walking distance and less than 10 minutes from the downtown/ferry and north beach. The food was okay. We found a few dishes we liked. Beautiful sunset on the small beach area.
Stayed 4 nights in Mar 2025

10/10 Excellent

Clara, Galveston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property features beautiful rooms, a pristine environment, and friendly staff, particularly Cassandra and the bellboy whose name I can’t recall. The air conditioning is cool, and there’s plenty of space to relax by the pool.
Stayed 4 nights in Apr 2025

8/10 Good

Chastity, Peculiar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

It is a very good property in the area. We got the all inclusive package but we only used it for breakfast and dinner. We tried to order beers to the room and we were told we needed to go down to get them… in an all inclusive. The property does not really have a beach. It is beachfront but not really worth it. I would say, all inclusive package isn’t what you should go in this property because if you are in Isla Mujeres, you are probably looking for the nice beach and blue waters, which this hotel doesn’t have, and you will need to end up looking for a beach club. The staff is super friendly and the rooms are nice and very comfortable.
Stayed 2 nights in Apr 2025

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service
Overall, we had a great stay at the Hotel Belo! Couple minor room glitches up front we had to address a few times, but eventually got it settled. Will say try to avoid getting an adjoining room as you can hear everything going on in the room next to you. But the staff was great and the overall hotel experience was great! We were there on a quiet week so we got to know most of the staff very well and they took great care of us. If you want a "real beach" go to Playa Norte on the north end of the island. The hotel beach is very small and the water is essentially unswimmable there, but if you just want a quiet beach setting to relax on, it's totally fine.
Stayed 7 nights in Apr 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on the quieter south side of the island, offering a peaceful escape from the busy downtown and ferry terminal. It’s a charming boutique property with a large main pool, a rooftop pool, and a calm nearby beach, though not ideal for swimming compared to North Beach. Restaurant options are limited, but the staff is attentive and professional. We had two spacious connecting rooms, each with a super king-sized bed (two full beds combined). Overall, a great choice for a quiet, relaxing stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a small quiet and very relaxing hotel. Food and drinks were very good. We were very well taken care of and the staff were awesome. Shout out to, Luis, Julio, Mateo, Arnaufo, Abdel and others (wish I could remember all names).
Stayed 5 nights in Apr 2025

10/10 Excellent

Alma Leticia, Arlington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the waiters are very friendly and nice, Carlos, Luis , Julio, Hugo,Albert.. etc
Stayed 5 nights in Apr 2025

10/10 Excellent

Alba Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good experience.. the hotel staff was great.. thanks Mateo, Cassandra, Hugo, Arnulfo, Jorge, Abdel, Luis, Fernando y Julio. You guys makes us feel very welcome and comfortable.. we will definitely comeback..
Stayed 5 nights in Apr 2025

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Belo! From the staff to the food to the pools and the rooms - everything was great. We really loved that the hotel was in a quieter area of the island. We could still very easily access the more touristy spots when we left the hotel for occasional day adventures. The neighborhood was very safe. The hotel was super clean. My favorite part of staying here was the nice staff! Everyone was always smiling and cheerful and fun to chat with. Highly recommend Hotel Belo!
Stayed 7 nights in Apr 2025

2/10 Terrible

Tanya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Very Disappointing -

This hotel is VERY outdated and poorly maintained. There is one restaurant onsite with a very limited menu and poorly cooked food. Room service menu is even more limited with no alcohol delivery. "To go" wine from the bar is served in red solo cups. This truly was a "you get what you pay for" experience. Photo - and the fact they couldn't bother to nail the letters in place speaks volumes. Beach water is BROWN. Berms are placed at the beach and nearly impossible to walk into the water. No drink service at the beach. The pool is very small. The staff was friendly but that is the only positive thing I can say. We've stayed all along the Cancun area for years and this was the worst hotel experience. We actually paid for a day pass at another resort on the island for 2 of our 3 full days onsite so we could actually enjoy the water, the beach and have edible food and drinks.
Stayed 3 nights in Apr 2025

8/10 Good

Sherry Shandell

Travelled with family and small children
Liked: Cleanliness, staff & service
Limited food options. Beach area very small and can’t get in water pass shore line due to large sand bags
Stayed 5 nights in Apr 2025

10/10 Excellent

Parker William

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars all around. The food, staff & location are exceptional. In my opinion, one of the prettiest places in the world! I can’t wait to come back!
Stayed 4 nights in Apr 2025

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property. Felt like we had our own little piece of paradise. Already planning our return.
Stayed 6 nights in Apr 2025

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service
There was really only one restaurant. After two dinners we were done and ready to find other restaurants. If paying the all inclusive price why should you have to pay again?? There is a grill open during the day, but it's not open for dinner. That's it. The drinks were so-so. They couldn't make a mojito at any of the three bars (restaurant, pool, and roof-top). Pina colada were questionable. Rum and cokes were ok if they were asked to open a new can of Coke. The staff was wonderful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gursharan Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff. Good drinks and dining options.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel & property! What an amazing experience! From the hotel , the pool & the staff…. 5 stars all the way! Can’t wait to come back :)
Stayed 7 nights in Apr 2025

10/10 Excellent

Ysrael David De leon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Is good
Stayed 3 nights in Feb 2025

6/10 Okay

Helen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

tanya m

Stayed 4 nights in Mar 2025

10/10 Excellent

lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive, food menu was limited ( I was wanting pizza and several days not available) rooms are beautiful, beds and massage on beach was the best
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

So-so Stay

Property not as nice as I hoped. Boasts 3 restaurants but hours of service were short. Of the 1 restaurant that was open early and late, service was lacking. Hot tubs were either not working or closed. Staff was nice and helpful so not their fault.
Stayed 7 nights in Mar 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property, all staff, our room and location, room 107, the food and options, the pool, the beach. The beach area is small but it seemed most people spent their time at the pool. It was nice to be away from the busy Playa Norte area. This is not a party hotel. They play music in the common areas but it doesn’t start until late morning and it’s done by 11:00 pm. They have masseuse on property and they are amazing.
Stayed 9 nights in Mar 2025

6/10 Okay

Drew

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matteo at the front desk was amazing! Hugo and Enrique in the dining room were always accommodating and provided great service.
Stayed 9 nights in Mar 2025