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Esplendor by Wyndham Isla Mujeres All Inclusive Resort

4.0 star property

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Photo gallery for Esplendor by Wyndham Isla Mujeres All Inclusive Resort

2 outdoor pools, pool loungers
Property video
Villa, Multiple Beds, Balcony, Oceanfront | Egyptian cotton sheets, premium bedding, minibar, in-room safe
On the beach, white sand, sun-loungers, beach umbrellas
Villa, Multiple Beds, Balcony, Oceanfront | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Laguna Mar M 72 L 5, Isla Mujeres, QROO, 77400
  • Place, Garrafon Natural Reef Park
    ‪1 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪2 min walk‬
  • Place, Dolphin Discovery
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪93 min drive‬

Room options

View all photos for Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking, Terrace

Junior Suite, 2 Double Beds, Non Smoking, Terrace | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 2 Double Beds, Non Smoking, Terrace

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Terrace

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking, Balcony

Junior Suite, 2 Double Beds, Non Smoking, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 2 Double Beds, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Balcony

Junior Suite, 1 King Bed, Non Smoking, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Ocean View

Deluxe Suite, 1 King Bed, Non Smoking, Ocean View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, Multiple Beds, Terrace, Oceanfront

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Villa, Multiple Beds, Terrace, Oceanfront

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Terrace, Ocean View

Room amenity

Suite, 1 King Bed, Terrace, Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Balcony, Ocean View (Non-Smoking)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 2 Double Beds, Balcony, Ocean View (Non-Smoking)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed, Terrace, Ocean View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Presidential Suite, 1 King Bed, Terrace, Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Villa, Multiple Beds, Balcony, Oceanfront

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Villa, Multiple Beds, Balcony, Oceanfront

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Front of property
Izla Hotel by Fiesta Americana, Isla Mujeres
Isla Mujeres
  • Pool
  • Spa
  • All-inclusive plans available
  • Parking included
4.3 out of 5, Excellent, 1,104 reviews
The price is €206
includes taxes & fees
26 Apr - 27 Apr
Izla Hotel by Fiesta Americana, Isla Mujeres

About this property

Esplendor by Wyndham Isla Mujeres All Inclusive Resort

Spend the day playing on the beach then return to dine at one of Esplendor by Wyndham Isla Mujeres All Inclusive Resort's 2 restaurants.
Esplendor by Wyndham Isla Mujeres All Inclusive Resort offers 65 air-conditioned accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes and complimentary toiletries.

This Isla Mujeres hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and Swedish massages.
Our customers tell us that they can't get enough of the pool at Esplendor by Wyndham Isla Mujeres All Inclusive Resort. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • The 2 restaurants, beach bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools or soak in the 3 hot tubs
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 5-minute drive from Punta Sur and 7 minutes from Isla Mujeres Ferry Terminal
Esplendor by Wyndham Isla Mujeres All Inclusive Resort is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Esplendor by Wyndham Isla Mujeres All Inclusive Resort and enjoy amenities such as a health club.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive hotel also offers a rooftop terrace and a garden. Self parking is free.

This 4-star Isla Mujeres hotel is smoke free.

Esplendor by Wyndham Isla Mujeres All Inclusive Resort has 2 restaurants on site.
Room service is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
Room service during certain hours

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Health club
  • TV in common areas

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2019
  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay
  • A tax is imposed by the city: USD 2.05 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Esplendor by Wyndham Isla Mujeres All Inclusive Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 577 out of 1000 reviews
Rating 8 - Good. 197 out of 1000 reviews
Rating 6 - Okay. 112 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was great. The room was clean, but it was a jr suite with kitchen ect.. but no dishes/pots/glasses. We had the all inclusive pkg and if we had been there longer would not have been happy with the food. Only two places to eat and the open times and menus were very limited. The hotel emailed me prior to our visit offering to help with transportation to the hotel. I replied that that would helpful. They never returned my email. We were able to figure it out but that's not the point. Also the name of the hotel has changed from whats listed on Hotel.com and this was also very confusing. Will not be going back. also hotel.com needs to make sure of hotel name change and notify customers.
Stayed 3 nights in Jan 2026

8/10 Good

patty

Liked: Cleanliness, amenities, property conditions & facilities
Yes. The staff was super helpful and we were very happy. The best staff ever! Hugo was AMAZING.
Stayed 3 nights in Jan 2026

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is great. The staff treats you like family.
Stayed 7 nights in Jan 2026

2/10 Terrible

Mohadeseh

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
f you book this hotel, be prepared for transportation to the island via ferry. Regarding the hotel itself, there are two pools, but neither ever gets warm. The hot tubs are okay, but all pools and tubs close at 8 PM. The Sky Top area is only open from 12 PM to 8 PM. The hotel is all-inclusive, but it’s not a buffet-style setup. There’s only one restaurant and one café for food and snacks with restricted working hours, plus two bars for drinks. The family room we booked felt more suitable for couples, as it has a completely open, glass-walled bathroom and shower. Overall, I wouldn’t return to this hotel. Thanks!
Stayed 4 nights in Dec 2025

10/10 Excellent

Mary Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooftop was nice.
Stayed 7 nights in Jan 2026

10/10 Excellent

Linda A., St. Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great time!
Stayed 5 nights in Sep 2025

10/10 Excellent

Elizabeth Anne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff members were very friendly and accommodating. We loved the area on the beach and how quiet the room was. We will be returning sometime soon!
Stayed 4 nights in Dec 2025

8/10 Good

Ruth

Stayed 6 nights in Jan 2026

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was beautiful and had plenty of room for 3 people. The food was excellent and the service was the best we had ever had at a resort. The entire staff was friendly and accommodating in every way possible.
Stayed 4 nights in Dec 2025

2/10 Terrible

Rob, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
We chose Hotel Belo’ for our honeymoon because we had stayed here before and truly loved it. Unfortunately, this visit did not live up to our previous experiences. We were offered an upgrade to a balcony room for an additional $50 per night, which we accepted. While the balcony itself was nice, the room had some notable issues. The walls were extremely thin, and there was an adjoining door to the next room that was not properly sealed—you could actually see light coming through it. This caused significant noise and privacy concerns, which was disappointing, especially on a honeymoon. The bathroom was also a major letdown. When we arrived, the hot water was not turned on, and we had to ask staff to come and restore it. Even after that, the water pressure was horrible, making showers uncomfortable and frustrating throughout our stay. The service overall felt like it had declined compared to our previous visit. Staff were polite, but the level of attentiveness was not the same. The menu had also changed, and unfortunately not for the better. The food quality and selection were disappointing compared to what we remembered. This is really too bad, because we genuinely like this hotel and have fond memories here. This stay simply didn’t meet expectations for such a special occasion. For now, I don’t think we’ll be back for a while, but I do hope the hotel can address these issues and return to the quality it once had.
Stayed 7 nights in Dec 2025

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities
Room was clean and staff were genuine and curious.
Stayed 1 night in Dec 2025

6/10 Okay

Eduardo J

Liked: Staff & service
Yes, in general it was ok.
Stayed 1 night in Jan 2026

4/10 Poor

Erin C

Liked: Cleanliness, staff & service, property conditions & facilities
I’m really sorry to have to write this review. The front desk, staff and doorman Mateo. We’re very nice and understanding. Also, Jorge and Victor in the dining room were attentive and very pleasant to deal with. We travel frequently. I am a nurse and my husband is a mechanic. We work very hard to afford vacations. We are not picky and like any local dive bar we come across with good food and drinks. The food here was cafeteria food at best. The breakfast was edible. It was hard to find anyone to wait on you for lunch and when you did, you got attitude. The dinner was disgusting. The room service was disgusting. The room themselves were nice, clean and comfortable. My suggestion is if you stay there, don’t go all inclusive. I tipped every single person that waited on me. Most of the time I felt like I was bothering people when I asked for a drink or food. It seems like they are cutting corners at this hotel. For example, they use red solo cups, and we’re reusing them behind the bar when they couldn’t find any new ones. I spoke with a couple that stayed there three times. They said it has gotten progressively less nice and accommodating. We left a day early. Again, I named the staff above because it was not their fault. The cleaning staff is also excellent. I hope this review helps.
Stayed 4 nights in Dec 2025

8/10 Good

Wendy

Stayed 5 nights in Dec 2025

10/10 Excellent

Elizabeth, Lewisville

Travelled with partner
Liked: Cleanliness, amenities
Staff courteous and helpful. Explained all amenities and policies.
Sunset
Sunrise
Stayed 7 nights in Dec 2025

10/10 Excellent

Edgar

Stayed 2 nights in Jan 2026

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. There were pros and cons. Our room was beautiful howevwr they didnt provide waah cloths and the walls are thin. Could hear every word and sound our neighbors made. Bathroom was nice. Showerhead which was supposed to be a rainfall type didnt work properly. Staff was very friendly and polite. Pool area was also nice bit rhe fountain wasnt working and the jets in the round pool part ne er turned on. We dont understand why the jacuzzis arent warm at all. If we want cold we would get in the pool. Beach front kept very clean and view was quite beautiful. Restaurant had good food. Small portions. Skip the snack bar all together. Not good good at all.
Stayed 6 nights in Dec 2025

8/10 Good

Lugarda

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was well kept and relaxing, I would stay again.
Stayed 3 nights in Dec 2025

6/10 Okay

Tyler

Stayed 7 nights in Dec 2025

4/10 Poor

Douglas

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
On our last night, the linen placed on one of the beds reeked of urine. It was disgusting. We ended up combining beds because honestly, even if changed who would want to sleep there. When I mentioned it at check out, the response was underwhelming. Every other part of the stay fell firmly in the average range. Food, service, amenities, all mediocre. Obviously we will not stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Scott Jamison

The room we stayed in was large, comfortable and clean for a family of 4. We were ocean front with a beautiful view. The pools were clean and big, the kids loved both pools and the hottubs upstairs are hot, so it was nice to use them in the evenings with a beautiful view. What stood out the most though was the staff. They were so attentive, fun, kind and accomdating. Mateo,
Stayed 8 nights in Dec 2025

2/10 Terrible

Vera

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Even though I had reserved a balcony room, I was given the only room without a balcony. When I asked them to move us to a room with balcony, I was told that was not possible because I had booked through Expedia which I did not understand.
Stayed 6 nights in Dec 2025

4/10 Poor

Anna Justine

Travelled with family
Disliked: Amenities, property conditions & facilities
The staff was friendly but not attentive. It was hard to find someone to get a drink and when we did find someone we had to wait a good 10-15 minutes before we received our drink. The pool has a swim up bar but there was never a bartender there since the same staff member is waiting tables at the snack bar. The food was not good and the portions were small. They do not cater to people with food sensitivities. They were constantly running out of things from one day to the next. There are zero activities. If you want something to do, you have to go offsite. The music is loud until late at night and it's all EDM. We were there for Christmas and had dinner where a family member joined us later and she was given a special Christmas menu. This menu was not offered to us for unknown reasons. The room was small and clean but the bathroom counter was covered in stains. There were not many guests so we often had the rooftop pool to ourselves. The beach is small but clean.
Stayed 7 nights in Dec 2025

8/10 Good

Garett, Windsor junction

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Balcony ropedboff
Stayed 1 night in Dec 2025

6/10 Okay

romald

Travelled with family and small children, Travelled with group
Liked: Cleanliness
The food quality has gone down at Beló. We were there in March of 2025 and returned in December. The food quality has gone down significantly since March, with smaller portions, fewer options to choose from, etc. the bar kept running out of red wine!!! They only had like 4 bottles for the entire restaurant for the night. However, the bar did the best they could to save some bottles for us, so we are still grateful!! The staff was awesome, best staff in cancun, very attentive, helpful. Some good drink selection at the sky bar. Not much to do at night, restaurant closes early. Overall still good, we love how peaceful this property is, the staff makes you feel home, catering to your every need. Hope they can elevate their menu and do some updates to the property - bathroom design is just not good, showers flood the entire bathroom.
Stayed 4 nights in Dec 2025