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Jardín Cancún

2.5 star property

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Photo gallery for Jardín Cancún

Iron/ironing board, free WiFi, bed sheets
Lobby
Lobby
View from property
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle 4 Oriente Lote 20, 64, Cancun, ROO, 77524
  • Place, Mercado 23
    ‪11 min walk‬
  • Place, Las Palapas Park
    ‪18 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪18 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room

Iron/ironing board, free WiFi, bed sheets

Standard Room

7.6 out of 10
Good
(9 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.2 out of 10
Very good
(23 reviews)
  • 11 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Triple Room, Multiple Beds

Iron/ironing board, free WiFi, bed sheets

Family Triple Room, Multiple Beds

8.8 out of 10
Excellent
(5 reviews)
  • 24 sq m
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

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About this property

Jardín Cancún

Along with laundry facilities, this hotel has a 24-hour front desk and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a TV in a common area.
Jardín Cancún offers 28 air-conditioned accommodations with an iron/ironing board and free toiletries. 32-inch plasma televisions come with satellite channels.

Bathrooms include a shower. This Cancun hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Jardín Cancún, you'll be within walking distance of Mercado 23. Free WiFi in public areas, free self-parking and laundry facilities are available.
  • Free WiFi
  • Free self-parking
  • Services include tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Ultramar Ferry Puerto Juárez and a few minutes from Plaza Las Americas
As a guest of Jardín Cancún, you'll find tour/ticket assistance, laundry facilities, and express check-out. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this Cancun hotel.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Cleaning supplies
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Jardin Cancun
Jardin Cancun

Jardín Cancún Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 172 out of 459 reviews
Rating 8 - Good. 139 out of 459 reviews
Rating 6 - Okay. 69 out of 459 reviews
Rating 4 - Poor. 32 out of 459 reviews
Rating 2 - Terrible. 47 out of 459 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

TX

Liked: Staff & service, property conditions & facilities
Def a budget place to stay. Family of 5 Spent one night on our way to Playa Del Carmen. Not bad.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Nonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was really great. I recommend!
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, great staff. A bit noisy and location was easy to get to but a little uncomfortable at night.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, affordable, and exceptional service.
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Disliked: Amenities
It was a bed to sleep in for the night.. friendly and wonderful staff. The shower was dirty, but it did have nice hot water. They are also very pet friendly!
Stayed 1 night in Feb 2023
Verified

6/10 Okay

Sandra T

Liked: Staff & service
Disliked: Amenities
The room had no microwave or refrigerator. the area outside of the hotel not very nice. Employees were very friendly.
Stayed 6 nights in Aug 2025
Verified

8/10 Good

Luis D Suarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's nice and quiet, great cable and wifi, a little far from public transportation
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient. Very close to bus pick up and drop off. They place worked out well for 2 nights. However the area is a bit sketchy, would not recommend for a solo traveler
Stayed 2 nights in Feb 2023
Verified

2/10 Terrible

Ian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not safe area for visitors
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 8 nights in Jan 2024
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a lot to say
Stayed 1 night in Apr 2025
Verified

8/10 Good

Aminta E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice, I would have gave them a 5 star but it doesn’t have an elevator and we had heavy luggage and a disabled person, they gave us a room in the 4th floor so you can imagine going up the stairs with luggage and a disabled person, staff is very friendly.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Esteban

Liked: Cleanliness
Disliked: Amenities
The staff would need to be more active and outgoing
Stayed 1 night in Sep 2024
Verified

4/10 Poor

cheryl

Liked: Staff & service
Disliked: Property conditions & facilities
It was good that it was close to the ferry port to get to isla Mujeres. The hotel called a cab for us. We did not stay the night though because there were bed bugs in our hotel room. We got a refund and found another hotel.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Yuri

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For a few nights it was pretty okay. Getting hot water was a mixed bag. Beds were comfortable. On our last night we had a small accident in the room and they were really chill and helpful. Even though the communication was in Spanish they were really understanding
Stayed 3 nights in Mar 2025
Verified

2/10 Terrible

Lyle

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No room available at check-in.Girl at reception desk recommended another hotel in area.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jan 2024
Verified

8/10 Good

Guillermina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem is the parking. There is not enough space for parking. I suggest that they reserve a place for the people who have already paid the room.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Itzel

Liked: Cleanliness
.
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Donald

Disliked: Cleanliness, property conditions & facilities
The staff was very noisy and not very helpful.
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Ian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a slum.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Only problem was with Experian - I arrived and Experian did not paid the Hotel - so I paid the hotel and Experian reimburse me a portion of the charge for the hotel - the hotel is very clean, give you clean towels - soap - shampoo, great service and the parking is in closed. Not very fancy but is great for resting taking shower and having your rental car safe.
Stayed 3 nights in Jul 2023
Verified

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities
This is definitely not a place for ladies
Stayed 1 night in Feb 2024
Verified

8/10 Good

Guillermina

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like that the space for parking is very small and they don't reserve the space for your car even if you have already paid the room. I suggest that they reserve a space for parking for the people who have already paid the room.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Jianbin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible smell. Ants are crawling on the bed.
Stayed 1 night in Jul 2022