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Hotel & Restaurant Bucaneros, Isla Mujeres

3.0 star property
VIP Access

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Photo gallery for Hotel & Restaurant Bucaneros, Isla Mujeres

A beach with clear turquoise water, a sandy shore, and a boat in the distance.
A bedroom with a wooden bunk bed, a wooden desk with a mirror, a chair, a small table with a vase of flowers, and a set of towels on the bed.
A bathroom with a vanity, a mirror, and a shelf with a potted orchid.
A hotel room with a wooden staircase, a bed with white linens, a small table with chairs, and a wall-mounted air conditioning unit.
An outdoor cafe with wooden tables and chairs, a signboard, and a building with a distinctive orange facade.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Av. Hidalgo #11, between Madero and Abasolo, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪1 min walk‬
  • Place, Isla Mujeres Cemetery
    ‪3 min walk‬
  • Place, North Beach
    ‪3 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Room

A neatly made bed with a floral bedspread, a nightstand with a lamp, and a framed picture on the wall.

Classic Room

7.6 out of 10
Good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with two beds, each with a headboard, white bedding, and a beige throw blanket. There is a painting on the wall and a small table with a lamp and a decorative item.

Deluxe Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with two beds, a dining table, a ceiling fan, and a window with curtains.

Superior Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite With View

In-room safe, free WiFi, bed sheets

Suite With View

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite Junior with View

In-room safe, free WiFi, bed sheets

Suite Junior with View

  • 60 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite Junior with View

In-room safe, free WiFi, bed sheets

Suite Junior with View

  • 60 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Studio Suite, 2 Double Beds

Junior Studio Suite, 2 Double Beds | In-room safe, free WiFi, bed sheets

Junior Studio Suite, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Studio Suite, Kitchenette

A hotel room with a large bed, a headboard with a built-in shelf, bedside tables with lamps, a telephone, and a window with curtains.

Junior Studio Suite, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, 1 King Bed

A hotel room with a large bed, a small table with chairs, an air conditioning unit, a wall-mounted shelf with a vase of flowers, and a framed picture on the wall.

Comfort Double Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Room

A hotel room with a bed, bedside tables, a nightstand, a wooden headboard, a large window, and a bathroom with a sink, mirror, and toilet.

Comfort Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Room

Basic Room | In-room safe, free WiFi, bed sheets

Basic Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel & Restaurant Bucaneros, Isla Mujeres

A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and concierge services are on-site.
Hotel & Restaurant Bucaneros, Isla Mujeres offers 20 air-conditioned accommodations with a safe and a hairdryer. 24-inch LED televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel & Restaurant Bucaneros, Isla Mujeres. During your stay, you'll be connected to a shopping centre and just a quick walk from North Beach. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 5-minute walk from Isla Mujeres Ferry Terminal and 5 minutes on foot from North Beach
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Hotel & Restaurant Bucaneros, Isla Mujeres also features tour/ticket assistance, a garden, and coffee/tea in common area.

This 3-star Isla Mujeres hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 11:00 AM.
Hotel & Restaurant Bucaneros, Isla Mujeres has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 195 for adults and MXN 195 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Books

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 24-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out fee: MXN 150

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 195 for adults and from MXN 195 for children
  • Late check-out fee: MXN 150

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:30 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Bucaneros
Bucaneros Isla Mujeres
Hotel Bucaneros
Hotel Bucaneros Isla Mujeres
Hotel Restaurant Bucaneros Isla Mujeres
Hotel & Restaurant Bucaneros, Isla Mujeres Hotel
Hotel & Restaurant Bucaneros, Isla Mujeres Isla Mujeres
Hotel & Restaurant Bucaneros, Isla Mujeres Hotel Isla Mujeres

Hotel & Restaurant Bucaneros, Isla Mujeres Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 215 out of 434 reviews
Rating 8 - Good. 143 out of 434 reviews
Rating 6 - Okay. 52 out of 434 reviews
Rating 4 - Poor. 17 out of 434 reviews
Rating 2 - Terrible. 7 out of 434 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Narendra singh

Liked: Cleanliness, staff & service
Rooms and clean but very small , the location is excellent and staff is very helpful
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location with restaurants and bars around. Very walkable. Restaurant across the street , isla Aroma is delicious
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a wonderful place to stay. The staff were very friendly & always helpful. The location was in the heart of the island, on Main Street, surrounded by great shops and restaurants. I would highly recommend!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Giselle

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff was very helpful and friendly.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Arlene

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and excellent staff
Stayed 13 nights in Feb 2026
Verified

10/10 Excellent

Venessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, kind staff, excellent location. Ocean view from my window, a/c worked great and hot water every time. Will return again!!!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean decently priced
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the main tourist street but quiet enough at night for sleeping. Very clean, bed was super comfy. Save your money and rent your beach chair and umbrella at the hotel because if you wait until you get to the beach, they charge you a lot for the chair and umbrella AND they make you buy a meal as well so it ends up costing a fortune. We were very happy with the hotel overall.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right in the middle of everything and is very clean and comfortable. Will definitely return.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

timothy n

Liked: Cleanliness, staff & service, amenities
Lovely genuine looking place, not 'pristine' but charming and everything as good as anyone could want. Central location and very friendly helpful staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location just a few minutes from the best beach in Mexico - surrounded by great dinning options
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Suzette

Liked: Cleanliness, amenities, property conditions & facilities
Room was very Clean!, Staff were Excellent! Great location to shopping, many places to choose to eat & best beach!
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights, even though busy area (restaurant row) the street is closed to vehicles. Lively street at night but quiet in the rooms. Walking distance to ferry terminal and everything on the north end of island
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Arturo Castillo

Liked: Cleanliness, amenities, property conditions & facilities
For the price was great
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, friendly staff, coffee maker, toaster oven and mini fridge in room.
Stayed 14 nights in Nov 2025
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities
Room was clean. Everything worked as it should.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Brenda

Liked: Cleanliness, property conditions & facilities
The room wad clean and quiet. Staff were great. Restaurant food was quite slow
Stayed 8 nights in Jan 2026
Verified

8/10 Good

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice and clean. The staff was great. Good bed. The only issue is we ran out of hot water in the shower a few times. We were on the 3rd floor
Stayed 12 nights in Feb 2026
Verified

8/10 Good

veronica jean

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean room. Attentive staff. Great location. Would stay again.
Restaurant adjacent to hotel.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Thomas D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was small but turned out great. Bathroom very clean, bed comfortable. A/c worked well. As an added bonus there was a safe at no extra cost. Mini fridge was cold and there turned out to be enough room for my carry on and clothing. No breakfast offered, just tea and coffee in lobby. All floors offered bottled water in hallway.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here!
Stayed 12 nights in Jan 2025
Verified

10/10 Excellent

Heng

Liked: Cleanliness, staff & service, property conditions & facilities
Near beach
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great spot right on Hidalgo. Centrally located. Very clean. No problems. We enjoyed our stay. We would 100% return again.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Kazuhiko

Liked: Cleanliness, amenities, property conditions & facilities
Staff is good!
Stayed 1 night in Nov 2025