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Hotel & Restaurant Bucaneros, Isla Mujeres

3.0 star property
VIP Access

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Photo gallery for Hotel & Restaurant Bucaneros, Isla Mujeres

Exterior
Family Room | In-room safe, free WiFi, bed sheets
Property entrance
Junior Studio Suite, 2 Double Beds | In-room safe, free WiFi, bed sheets
Junior Studio Suite, 2 Double Beds | Bathroom | Shower, free toiletries, hair dryer

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Av. Hidalgo #11, between Madero and Abasolo, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪1 min walk‬
  • Place, North Beach
    ‪3 min walk‬
  • Place, beach near Centro
    ‪3 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪82 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Room

Classic Room | In-room safe, free WiFi, bed sheets

Classic Room

7.6 out of 10
Good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, free WiFi, bed sheets

Deluxe Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | In-room safe, free WiFi, bed sheets

Superior Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite With View

In-room safe, free WiFi, bed sheets

Suite With View

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite Junior with View

In-room safe, free WiFi, bed sheets

Suite Junior with View

  • 60 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite Junior with View

In-room safe, free WiFi, bed sheets

Suite Junior with View

  • 60 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Studio Suite, 2 Double Beds

Junior Studio Suite, 2 Double Beds | In-room safe, free WiFi, bed sheets

Junior Studio Suite, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Studio Suite, Kitchenette

Junior Studio Suite, Kitchenette | In-room safe, free WiFi, bed sheets

Junior Studio Suite, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed | In-room safe, free WiFi, bed sheets

Comfort Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Room

Comfort Room | In-room safe, free WiFi, bed sheets

Comfort Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Room

Basic Room | In-room safe, free WiFi, bed sheets

Basic Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel & Restaurant Bucaneros, Isla Mujeres

A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and concierge services are on-site.
Hotel & Restaurant Bucaneros, Isla Mujeres offers 20 air-conditioned accommodations with a safe and a hairdryer. 24-inch LED televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel & Restaurant Bucaneros, Isla Mujeres. During your stay, you'll be connected to a shopping centre and just a quick walk from North Beach. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 5-minute walk from Isla Mujeres Ferry Terminal and 5 minutes on foot from North Beach
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Hotel & Restaurant Bucaneros, Isla Mujeres also features tour/ticket assistance, a garden, and coffee/tea in common area.

This 3-star Isla Mujeres hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 11:00 AM.
Hotel & Restaurant Bucaneros, Isla Mujeres has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 195 for adults and MXN 195 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Books

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 24-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out fee: MXN 150

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 195 for adults and from MXN 195 for children
  • Late check-out fee: MXN 150

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:30 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Bucaneros
Bucaneros Isla Mujeres
Hotel Bucaneros
Hotel Bucaneros Isla Mujeres
Hotel Restaurant Bucaneros Isla Mujeres
Hotel & Restaurant Bucaneros, Isla Mujeres Hotel
Hotel & Restaurant Bucaneros, Isla Mujeres Isla Mujeres
Hotel & Restaurant Bucaneros, Isla Mujeres Hotel Isla Mujeres

Hotel & Restaurant Bucaneros, Isla Mujeres Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 210 out of 428 reviews
Rating 8 - Good. 143 out of 428 reviews
Rating 6 - Okay. 52 out of 428 reviews
Rating 4 - Poor. 16 out of 428 reviews
Rating 2 - Terrible. 7 out of 428 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Giselle

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff was very helpful and friendly.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Arlene

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and excellent staff
Stayed 13 nights in Feb 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right in the middle of everything and is very clean and comfortable. Will definitely return.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

timothy n

Liked: Cleanliness, staff & service, amenities
Lovely genuine looking place, not 'pristine' but charming and everything as good as anyone could want. Central location and very friendly helpful staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location just a few minutes from the best beach in Mexico - surrounded by great dinning options
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Suzette

Liked: Cleanliness, amenities, property conditions & facilities
Room was very Clean!, Staff were Excellent! Great location to shopping, many places to choose to eat & best beach!
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities
Room was clean. Everything worked as it should.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Arturo Castillo

Liked: Cleanliness, amenities, property conditions & facilities
For the price was great
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice and clean. The staff was great. Good bed. The only issue is we ran out of hot water in the shower a few times. We were on the 3rd floor
Stayed 12 nights in Feb 2026
Verified

8/10 Good

Brenda

Liked: Cleanliness, property conditions & facilities
The room wad clean and quiet. Staff were great. Restaurant food was quite slow
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, friendly staff, coffee maker, toaster oven and mini fridge in room.
Stayed 14 nights in Nov 2025
Verified

8/10 Good

veronica jean

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean room. Attentive staff. Great location. Would stay again.
Restaurant adjacent to hotel.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great spot right on Hidalgo. Centrally located. Very clean. No problems. We enjoyed our stay. We would 100% return again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Heng

Liked: Cleanliness, staff & service, property conditions & facilities
Near beach
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Friendly staff. Excellent location. Nice and quiet despite being on the main strip. Left our window open vs air conditioning so in the morning we occasionally heard the roosters crow and occasionally a few dog barking. Nice and bright rooms. Would definitely stay again.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Hector Alfonso

Yes
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kazuhiko

Liked: Cleanliness, amenities, property conditions & facilities
Staff is good!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here!
Stayed 12 nights in Jan 2025
Verified

8/10 Good

Howard

Liked: Cleanliness, amenities, property conditions & facilities
we enjoy this property, hot shower, cold a/c, prime location. We will see you soon
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Gervacio

Liked: Cleanliness, property conditions & facilities
Great place, close to everything.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

J Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Small but has all you need, central to everything and an 8 minute walk to the beach!
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

CELINA

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay, staff was also very nice & helpful! would definitely stay here again
Stayed 3 nights in Mar 2025
Verified

4/10 Poor

Maryne

Liked: Cleanliness
The only two positive points are the location and cleanliness. The hotel is in a great location and the rooms are reasonably clean. However, everything else is terrible. The room is tiny, the bedding extremely uncomfortable, and the service non-existent. The staff are not very helpful, and to top it all off, there are hidden fees. They impose an additional tax that you only find out about after you've booked the room. I absolutely do not recommend this hotel and will not be returning.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

marc

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant not existing or the bar no breakfeast avalable during our stay
Stayed 14 nights in Dec 2025