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ibis Cancun Centro

3.0 star property

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Photo gallery for ibis Cancun Centro

Exterior
Lunch and dinner served, Regional cuisine
Desk, blackout curtains, soundproofing, free WiFi
Business centre
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504
  • Place, Royal Yak Casino and Sports Book
    ‪2 min walk‬
  • Place, Dubai Palace Casino
    ‪3 min walk‬
  • Place, Plaza Las Americas
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, blackout curtains, soundproofing, free WiFi

Double Room, 1 Double Bed

7.8 out of 10
Good
(117 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Lagoon View

Desk, blackout curtains, soundproofing, free WiFi

Double Room, 1 Double Bed, Lagoon View

8.0 out of 10
Very good
(23 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Single Beds

Double Room, 2 Single Beds | Desk, blackout curtains, soundproofing, free WiFi

Double Room, 2 Single Beds

7.4 out of 10
Good
(40 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

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About this property

ibis Cancun Centro

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, a business centre and dry cleaning are on-site. Housekeeping is available once per stay.
Ibis Cancun Centro offers 190 accommodations with a hairdryer and blackout curtains. 22-inch plasma televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the shopping around ibis Cancun Centro. During your stay, you're just a quick walk from Plaza Las Americas. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 2-minute drive from Plaza Las Americas and 5 minutes from Puerto Cancun Marina Town Center
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at ibis Cancun Centro. For a fee, parking is available.

This 3-star Cancun hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in Regional cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (MXN 120 per stay)
  • Covered valet parking on site (MXN 120 per stay)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 290 for adults and MXN 145 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Renez-vous

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (180 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch plasma TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per pet, per night, plus a deposit of MXN 1000 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 13 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 290 for adults and from MXN 145 for children
  • Covered self-parking fee: MXN 120 per stay
  • Valet parking fee: MXN 120 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.
Property Registration Number 002-025-001047/2026
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 13 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun

ibis Cancun Centro Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 682 out of 1256 reviews
Rating 8 - Good. 310 out of 1256 reviews
Rating 6 - Okay. 137 out of 1256 reviews
Rating 4 - Poor. 60 out of 1256 reviews
Rating 2 - Terrible. 67 out of 1256 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Anderson

Stayed 1 night in Feb 2026

6/10 Okay

Sivels

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
room is too small
Stayed 3 nights in Jan 2026

10/10 Excellent

Christi

Liked: Cleanliness, staff & service
Thank you to the front desk staff for keeping my passport safe after I accidentally left it at the front desk.
Stayed 1 night in Feb 2026

8/10 Good

Sivels

Liked: Cleanliness, amenities, property conditions & facilities
Room area is small like a box of shoes. Staff is not friendly.
Stayed 2 nights in Jan 2026

8/10 Good

Marlet

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room
Stayed 1 night in Jan 2026

10/10 Excellent

Peter, Ft Myers

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel experience!
Stayed 2 nights in Jan 2026

8/10 Good

Liliana

Liked: Property conditions & facilities
Really kind and helpful staff, great location, room not super clean, no toothpaste
Stayed 1 night in Jan 2026

6/10 Okay

Igor, Sarasota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean very good . Air conditioner the control panel is very noisy and damaged. Breakfast good
Stayed 2 nights in Jan 2026

10/10 Excellent

aniria

Stayed 1 night in Dec 2025

8/10 Good

Zhoufu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Es un buen hotel. Los chicos tienen muy buen servicio. Pero el baño de ducha muy pequeño.y cama es pequeña para parejas.
Stayed 1 night in Jan 2026

10/10 Excellent

Anderson

Stayed 2 nights in Dec 2025

10/10 Excellent

Marcel

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very nice dtay
Stayed 5 nights in Dec 2025

10/10 Excellent

Marcel

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was really nice. The room the staff the front desk were all friendly and accommodating 😁
Stayed 4 nights in Dec 2025

10/10 Excellent

Chinmay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 5 nights in Dec 2025

10/10 Excellent

Luci

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very kind and helpful. The area was super nice. Lots of stuff around the hotel. The room was clean with nice AC! Would definitely stay there again.
Stayed 1 night in Dec 2025

8/10 Good

Sumit

Liked: Cleanliness, property conditions & facilities
Centralised location, malls, Walmart right next to hotel. It has 7/11 across the street. Staff were very helpful. Clean and decent size room. Wish they had a kettle and small fridge.. They had a dispenser in lobby. It could have been in every floor.
Stayed 5 nights in Dec 2025

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was super nice and accommodating. The room is small and basic but it’s clean and comfortable with a good view. Safe and nice neighborhood with many shops and services nearby (including a Walmart Express downstairs and a major shopping mall less than a 10 minute walk). This hotel worked perfectly for a travel day where paying for a beachside hotel doesn’t make sense, financially. Would stay again.
7th floor view, to the west.
Stayed 1 night in Dec 2025

10/10 Excellent

Massimo

Stayed 1 night in Dec 2025

10/10 Excellent

Celeste

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
For the cost, it is clean and has everything for a quick stay
Stayed 1 night in Dec 2025

8/10 Good

Kenneth

Disliked: Amenities
Staff was great! Room a little cramped.
Stayed 7 nights in Nov 2025

10/10 Excellent

Peter, Ft Myers

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, it was great value. Super basic and small rooms but clean. Surprised the bed was very comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Marcel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent staff clean room good location
Stayed 7 nights in Nov 2025

10/10 Excellent

Marcel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Enjoyed clean room. Staff great. Price could be lower. Far from hotel zone. Room great.
Stayed 7 nights in Nov 2025

10/10 Excellent

Nicole

Stayed 3 nights in Nov 2025