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Live Aqua Cancun - Adults Only - All-Inclusive

5.0 star property
VIP Access

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Photo gallery for Live Aqua Cancun - Adults Only - All-Inclusive

Aerial view
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8 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Executive lounge
7 outdoor pools, open 8:00 AM to 6:00 PM, pool cabanas (surcharge)

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
Blvd. Kukulcan KM.12.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Interactive Aquarium
    ‪2 min walk‬
  • Place, La Isla Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

Premium King Room with Partial Ocean View

  • Sleeps 2

View all photos for Ocean Front Premium King Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Ocean Front Premium King Room

  • Sleeps 2

Ocean Front Premium King Room with Terrace

  • Sleeps 2

Premium King Room with Garden View

  • Sleeps 2

Premium Aqua Club Ocean Front King Room

  • Sleeps 2

View all photos for Premium Room, 1 King Bed, Non Smoking, Garden View

Premium Room, 1 King Bed, Non Smoking, Garden View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed, Non Smoking, Garden View

9.2 out of 10
Wonderful
(43 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Garden View

Premium Room, 2 Double Beds, Non Smoking, Garden View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Double Beds, Non Smoking, Garden View

9.6 out of 10
Exceptional
(21 reviews)
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

9.8 out of 10
Exceptional
(39 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

8.0 out of 10
Very good
(19 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Terrace, Oceanfront

Premium Room, 2 Double Beds, Terrace, Oceanfront | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Double Beds, Terrace, Oceanfront

9.6 out of 10
Exceptional
(10 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Terrace, Oceanfront

Premium Room, 1 King Bed, Terrace, Oceanfront | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed, Terrace, Oceanfront

9.2 out of 10
Wonderful
(10 reviews)
  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

Beach/ocean view

Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

9.8 out of 10
Exceptional
(26 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

9.0 out of 10
Wonderful
(4 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Double Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(7 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View

Premium Room, 1 King Bed, Non Smoking, Ocean View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(23 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Honey Moon)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Honey Moon)

  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Tierra)

Suite (Tierra) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Tierra)

10.0 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Viento)

Suite (Viento) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Viento)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Honey Moon Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Honey Moon Suite

  • Sleeps 3

View all photos for Tierra Suite

Living area | 65-inch Smart TV with cable channels, ping pong, books

Tierra Suite

  • Sleeps 3

Viento Suite

  • Sleeps 3

View all photos for Aqua Suite

Living area | 65-inch Smart TV with cable channels, ping pong, books

Aqua Suite

  • Sleeps 3

View all photos for Premium Room, 1 King Bed, Partial Ocean View

Premium Room, 1 King Bed, Partial Ocean View | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed, Partial Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • 33 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Partial Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Double Beds, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (Wellness Aqua)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Wellness Aqua)

  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Wellness Aqua Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Wellness Aqua Suite

  • Sleeps 3

Premium Partial King Room With Ocean View

  • Sleeps 2

Premium Partial Two Double Room With Ocean View

  • Sleeps 3

Premium Two Double Room with Garden View

  • Sleeps 3

Ocean Front Premium Two Double Room

  • Sleeps 3

View all photos for Premium Two Double Room with Partial Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Two Double Room with Partial Ocean View

  • Sleeps 3

Premium Aqua Club Ocean Front Two Double Room

  • Sleeps 3

Ocean Front Premium Two Double Room with Terrace

  • Sleeps 3

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Exterior
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4.4 out of 5, Excellent, 2,382 reviews
The price is €513
includes taxes & fees
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About this property

Live Aqua Cancun - Adults Only - All-Inclusive

Adults-only beachfront property with 7 outdoor pools
Catch some rays at the beach or spend the day relaxing at Live Aqua Cancun - Adults Only - All-Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Change of towels is available on request
Live Aqua Cancun - Adults Only - All-Inclusive offers 371 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

7 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Feel Harmony Spa has 4 treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

The shopping around Live Aqua Cancun - Adults Only - All-Inclusive gets high marks from our customers. During your stay, you're just a quick walk from La Isla Shopping Mall. Free breakfast, free WiFi in public areas and free valet parking are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free valet parking and self-parking
  • Enjoy Mexican cuisine with garden views at SIE7E, one of the property's 8 restaurants and 5 bars/lounges
  • Take a swim in the 7 outdoor pools or soak in the hot tub
  • Treat yourself to body wraps, facials or hot stone massages at Feel Harmony Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 4-minute walk from La Isla Shopping Mall and 6 minutes on foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Live Aqua Cancun - Adults Only - All-Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Live Aqua Cancun - Adults Only - All-Inclusive, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a hot tub and a steam room. Free self parking and valet parking are available. A complete renovation of Live Aqua Cancun - Adults Only - All-Inclusive was completed in December 2019.

This 5-star Cancun property is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to noon.
SIE7E – Overlooking the garden, this restaurant specialises in Mexican cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar.
AZUR – This poolside theme restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
MB – This fine-dining restaurant specialises in international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Hidden Garden – Overlooking the garden, this theme restaurant specialises in Asian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Varenna – This poolside bistro specialises in Italian cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball
Tennis racquets

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • 5 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • AZUR
  • Hidden Garden
  • MB
  • SIE7E
  • Varenna

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Evening entertainment
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (14,564 square foot of space)
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways (99 centimetre high)
  • Lever door handles
  • Lift (99 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Reception hall
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.27 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aqua All Inclusive
Aqua Cancun All Inclusive
Cancun All Inclusive Live Aqua
Cancun Aqua
Live Aqua Adults Only
Live Aqua Adults Only All Inclusive
Live Aqua Cancun Adults Only
Live Aqua Cancun All Inclusive
Live Cancun All Inclusive
Live Aqua Cancun Adults All Inclusive Hotel
Live Aqua Adults All Inclusive Hotel
Live Aqua Cancun Adults All Inclusive
Live Aqua Adults All Inclusive
Live Aqua Cancun Adults
Live Aqua Beach Resort Cancún Adults Only All Inclusive
Live Aqua Cancun Adults Only All Inclusive
Live Aqua Beach Resort Cancún All Inclusive Adults Cancun
Live Aqua Beach Resort Cancún All Inclusive Adults
Live Aqua Beach Cancún All Inclusive Adults Cancun
Live Aqua Beach Cancún All Inclusive Adults
Live Aqua Cancun Inclusive

Reviews

Live Aqua Cancun - Adults Only - All-Inclusive Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1377 out of 1893 reviews
Rating 8 - Good. 284 out of 1893 reviews
Rating 6 - Okay. 153 out of 1893 reviews
Rating 4 - Poor. 38 out of 1893 reviews
Rating 2 - Terrible. 41 out of 1893 reviews

Reviews

6/10 Okay

Mateusz

Stayed 4 nights in Aug 2025

10/10 Excellent

ROCIO, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Neil Joseph

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Live Aqua was incredible and we will be back. Couldn't have asked for a better time. Great food- great atmosphere- great staff- great rooms- great pools- everything was absolutely ideal!
Stayed 3 nights in Sep 2025

10/10 Excellent

Khester

Stayed 4 nights in Aug 2025

10/10 Excellent

Johanna

Stayed 6 nights in Aug 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large selection of excellent food. Quiet pool area with friendly staff.
Stayed 5 nights in Aug 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and great customer service!
Stayed 3 nights in Aug 2025

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly accommodating staff! Best service I’ve had at an all inclusive. Food was good.Room was nice with ocean view. Location was great. Walkable to the Isle mall which has everything! Much more than expected! Short taxi ride to get on a ferry to take a day trip to the beautiful Isle Mujeres. Which I fully recommend! Coco Bongo was a blast! All around great time!
Stayed 4 nights in Aug 2025

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jose j

Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Hidayatullah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular
Stayed 2 nights in Aug 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacqueline and Frida were wonderful helping me with whatever I needed.
Stayed 3 nights in Aug 2025

8/10 Good

Dalia, Costa Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

rolana, London

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room is very comfortable, king bed with balcony. Everything was good. Enjoyed. Lunch buffet is low quality. Smoothies taste more watery. Disappointed with staff, i was hotel guest, paid too high for one night. Next morning my partner was French visitor, visited me and excited to take me after check out. Staff haven’t allow my visitor in hotel. Staff is not kind, unprofessional service and no respect with us. I with my visitor checked out too early, waste money as i paid. I haven’t stayed on pool resort. Missed out my enjoyable day. I felt that they thrown us away from hotel as i was hotel guest. I think they could compensate me for apology
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around excellent. The staff was amazing and attentive. Plan to come back.
Stayed 4 nights in Aug 2025

10/10 Excellent

Luis Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay awesome food really nice treatment from the staff. Very comfortable bed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mario Luis

Stayed 3 nights in Aug 2025

8/10 Good

Stacy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The food at Mb was excellent. Our coffee machine in our room didn’t work. I should’ve gone to Starbucks more often instead of fighting with the machine. The views were pretty. The gym was small and crowded. Staff was friendly.
Stayed 4 nights in Aug 2025

10/10 Excellent

Khalid

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Aug 2025

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how they have beach access and the infinity pools were amazing. Best service i have ever had. Lots of great selections for restaurants. Would definitely come back.
Stayed 4 nights in Aug 2025

10/10 Excellent

Gerson

Stayed 4 nights in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Very quite resort
Stayed 3 nights in Aug 2025