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Oasis Palm - All Inclusive

4.0 star property

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Photo gallery for Oasis Palm - All Inclusive

A resort with a large pool, beach area, and boats docked near the water.
A beach bar with a thatched roof, white lounge chairs, and a palm tree.
A beach wedding setup with white chairs and a floral arch.
A hotel with a prominent tower, multiple buildings, and a view of the ocean.
An aerial view of a coastal resort with a beach, a pier, and a swimming pool.

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500
  • Place, Escénica Tower
    ‪3 min walk‬
  • Place, Langosta Beach
    ‪11 min walk‬
  • Place, Playa Tortugas
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard

Blackout curtains, iron/ironing board (on request), free WiFi

Standard

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Family

Blackout curtains, iron/ironing board (on request), free WiFi

Family

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Room

A hotel room with a large bed, a desk, a chair, a TV, and a view of the outdoors.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

A hotel room with a large bed, a TV, a desk, and a balcony with a view.

Room

  • Sleeps 4
  • Free Wi-Fi

Family Suite

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

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About this property

Oasis Palm - All Inclusive

At Oasis Palm - All Inclusive, catch some rays at the beach, pamper yourself at the full-service spa or enjoy kayaking.
Oasis Palm - All Inclusive offers 214 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sensoria Spa has 4 treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Oasis Palm - All Inclusive. During your stay, you're just a quick walk from Langosta Beach. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Enjoy a bite to eat at the buffet restaurant
  • Splash around at the waterslide or swim in the outdoor pool
  • Treat yourself to aromatherapy, facials or manicures and pedicures at Sensoria Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and kayaking
  • Within a 15-minute walk of Langosta Beach and Playa Tortugas
Oasis Palm - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Oasis Palm - All Inclusive offers its guests a full-service spa, a waterslide, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 7 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Oasis Palm - All Inclusive. Free self parking and valet parking are available.

This 4-star Cancun property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Sisal Buffet – On-site buffet restaurant. Open daily.
Piratas del Caribe(niños) – On-site theme restaurant. Open daily.
Los Agaves – On-site restaurant. Open daily.
Dos Lunas – On-site restaurant. Open daily.
La Bamba – On-site restaurant. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All à la carte meals, snacks and select beverages included
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Fitness facilities
Volleyball
Golf green fees

Lessons/classes/games

Bartending
Cooking
Language

Entertainment

On-site entertainment and activities
Access to off-site nightclubs
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Dos Lunas
  • La Bamba
  • Los Agaves
  • Piratas del Caribe(niños)
  • Sisal Buffet

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Volleyball
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 30 per stay for guests aged under 26 years old
  • A tax is imposed by the city: USD 4.87 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.

Property is also known as

All Inclusive Oasis
Oasis Palm
Oasis Palm All Inclusive
Oasis Palm All Inclusive All-inclusive property Cancun
Oasis Palm Cancun
Palm Oasis
Oasis Palm All Inclusive All-inclusive property
Oasis Palm Beach Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Beach Resort Cancun
Oasis Palm Hotel Cancun
Oasis Palm All Inclusive
Oasis Palm Inclusive Inclusive
Oasis Palm - All Inclusive Cancun
Oasis Palm - All Inclusive All-inclusive property
Oasis Palm - All Inclusive All-inclusive property Cancun

Oasis Palm - All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 287 out of 1003 reviews
Rating 8 - Good. 209 out of 1003 reviews
Rating 6 - Okay. 182 out of 1003 reviews
Rating 4 - Poor. 130 out of 1003 reviews
Rating 2 - Terrible. 195 out of 1003 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Ruth

Small rooms, cheap furniture, small shower
Stayed 6 nights in Apr 2026
Verified

8/10 Good

Shamit

Liked: Amenities
Disliked: Cleanliness
Room very ordinary but great food, amenities, entertainment was amazing...
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Adrian

Liked: Amenities
Customer service was excellent. The food, the rooms were good! Enjoyed my time here!
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean visible from my room
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

Aleksei

The room was old. The TV didn't work. The staff was rude, even in their immediate vicinity (especially in the restaurants). The buffet wasn't big, but it was okay. The beach was covered in seaweed.
Stayed 3 nights in Apr 2026
Verified

2/10 Terrible

Ingrid Rodriguez

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience I’ve had at a hotel.
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Delvis

Liked: Staff & service
The line for drinks was 30 minutes..one bartender per bar and that caused he had attitude because was working alone
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Priscila

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and old. And there are a roaches
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Andrea Yañez

Disliked: Cleanliness, staff & service, amenities
..
Stayed 4 nights in Apr 2026
Verified

6/10 Okay

Lisa

Not really view was the roof top
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Elva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing the room was super clean and organize, Isabella whom cleaned our room she was super nice and did amazing job while we stayed 6 days. Pool was clean and the beach was super calm for my toddler to be able to get in water. The food was always delicious a lot of choices and drinks were also really good the ice cream was also really good my toddler loved the choices. We also enjoyed the time we got to use toddler time in daycare I do wishes instead of couple of days they would change toddler time everyday thing it helps to kill some time when you have a toddler and the pool section for kids it was amazing .
Stayed 6 nights in Mar 2026
Verified

2/10 Terrible

Zowie

Disliked: Cleanliness, property conditions & facilities
Room is very old food is nasty truly wish i stayed someone else
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad to go back there
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family vacation
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Franco

Liked: Cleanliness, property conditions & facilities
Pros: Great staff, Clean rooms, Clean pools, Great food, and beautiful beach! Cons: No safe or mini fridge in rooms, only hamburgers , hotdogs, and fries for late eats, bottled water given at room temperature. Otherwise a wonderful vacation! Frank. C Oswego, IL
Front of resort
Beach
Gazebo
Pool
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service
Very family friendly and lots for all members to do.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Sarah Mae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be back!
Stayed 5 nights in Sep 2025
Verified

4/10 Poor

Ajeet Nath

Disliked: Amenities, property conditions & facilities
The hotel has two sections and the section we had didn’t had good rooms for sta y or nicer coffee shop or restaurants. Neither hotel shuttle. But rest of the amenities were okay.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Raina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I upgraded from Oasis Palm to Grand Oasis Palm because a lot of restaurants were not included under Oasis Palm. This is a resort where a lot of Mexicans come to vacation; as such, the food was more traditional, and a lot of the staff did not speak English well. I was able to communicate with my basic high school Spanish, though. People reserve the chairs and loungers early in the morning. And only once someone moved my stuff. The best part is that you can see the beach from the pool, and it takes less than a minute to go to the beach. They clean the beach of seaweed daily. Nice, clear, and calm water. Two big cons are that they cannot make speciality drinks like a Dirty Martini and that most of their arcade machines are broken.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Excellent ambient, close to downtown
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Midi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel, good food, kids friendly, nice staffs, pretty view, white sand, excellent internet, amazing shows, it worth to come second time.
Stayed 4 nights in Jul 2025
Verified

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would DEFINITELY not recommend you spend your money on this resort, ALL INCLUSIVE but limited access to specific pools and restaurants. To start off, after check in we were greeted by a friendly staff member helping “guide us” to our room, Turns out she was trying to sell us something along the lines of a timeshare which we refused. We were approached by one of these timeshare employees multiple times during our stay here so beware. Quality of food could’ve been better. Bottom shelf cheap watered down alcohol at all the bars. The propery overall doesn’t look to be well kept.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Shalini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Jackie Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but still acceptable. Food was good and lots of variety.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Sunil Godson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort has full entertainment through out the day.
Stayed 2 nights in Apr 2025