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Ocean Dream Cancun by GuruHotel

3.0 star property

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Photo gallery for Ocean Dream Cancun by GuruHotel

2 outdoor pools, pool umbrellas, pool loungers
Junior Suite, Balcony, Ocean View | Balcony
Penthouse, 2 Bedrooms, Balcony | In-room safe, iron/ironing board, free WiFi, bed sheets
Diamond Suite | Living area | 32-inch flat-screen TV with cable channels, TV
Beach bar

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Spa

Explore the area

Map
Boulevard Kukulcán km 9, Zona Hotelera, Cancun, QROO, 77500
  • Forum Beach
    ‪5 min walk‬
  • Cancun Convention Center
    ‪9 min walk‬
  • Gaviota Azul Beach
    ‪14 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

View all photos for Premier Room

Premier Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Premier Room

  • 93 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 Bedroom, Ocean View

Room, 1 Bedroom, Ocean View | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 Bedroom, Ocean View

  • 83 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Diamond Suite

Diamond Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Diamond Suite

  • 102 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Double Beds

  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Bathtub, Ocean View

Deluxe Double Room, Bathtub, Ocean View | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Bathtub, Ocean View

  • 76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Lagoon View

Standard Room, 2 Double Beds, Lagoon View | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Lagoon View

  • 38 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 king Bed Lagoon View

Standard Room, 1 king Bed Lagoon View | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 king Bed Lagoon View

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony, Ocean View

Junior Suite, Balcony, Ocean View | In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Suite, Balcony, Ocean View

  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Hot Tub

Junior Suite, Hot Tub | In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Suite, Hot Tub

  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse, 2 Bedrooms, Balcony

Penthouse, 2 Bedrooms, Balcony | Living area | 32-inch flat-screen TV with cable channels, TV

Penthouse, 2 Bedrooms, Balcony

  • 93 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Double Room, Ocean View

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Ocean View

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Kitchenette

Deluxe Room, 1 King Bed, Kitchenette | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Kitchenette

  • Sleeps 2
  • 1 King Bed

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About this property

Ocean Dream Cancun by GuruHotel

Seafront hotel with spa services, near La Isla Shopping Mall
At Ocean Dream Cancun by GuruHotel, hit the beach, dine on-site at the restaurant or enjoy a drink at one of the hotel's 2 poolside bars.
Ocean Dream Cancun by GuruHotel offers 68 air-conditioned accommodations with a safe and a hairdryer. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, facials and body treatments. A variety of treatment therapies are provided, including reflexology.
Our customers tell us they can't get enough of Ocean Dream Cancun by GuruHotel's great beach location. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • The restaurant, swim-up bar and 2 poolside bars offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include tour or ticket assistance, a porter and luggage storage
  • Guests have great things to say about the beach and the location
  • Steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 5 minutes on foot from Forum Beach
  • Airport shuttle service available for a fee
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Ocean Dream Cancun by GuruHotel and enjoy amenities such as a hot tub.

There's a restaurant on site, as well as a snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

Ocean Dream Cancun by GuruHotel has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Hot tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Dream Cancun by GuruHotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2200 per vehicle (return, maximum occupancy 8)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Ocean Dream Cancun by GuruHotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Ocean Dream BPR Condo Cancun
Ocean Dream BPR Condo
Ocean Dream BPR Cancun
Ocean Dream BPR
Ocean Dream BPR Aparthotel Cancun
Ocean Dream BPR Aparthotel
Ocean Dream BPR Hotel Cancun
Ocean Dream BPR Hotel
Ocean Dream Cancun
Ocean Dream Cancun by GuruHotel Hotel
Ocean Dream Cancun by GuruHotel Cancun
Ocean Dream Cancun by GuruHotel Hotel Cancun

Ocean Dream Cancun by GuruHotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 367 out of 1003 reviews
Rating 8 - Good. 233 out of 1003 reviews
Rating 6 - Okay. 162 out of 1003 reviews
Rating 4 - Poor. 89 out of 1003 reviews
Rating 2 - Terrible. 152 out of 1003 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

mahlet

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Feb 2025

10/10 Excellent

Saniya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Really enjoyed this place. I had a lagoon view room and the view was amazing. Staff was friendly, ac was cold and room was clean. I have zero complaints and ill be staying here again
Stayed 4 nights in Feb 2025

10/10 Excellent

Md

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is conveniently located near shopping and dinning options about 5 min walk.
Stayed 9 nights in Feb 2025

6/10 Okay

Brenda

Travelled with partner
Liked: Staff & service
I would say our overall stay was just fine. We didn't go on this trip with high expectations. It met our needs for a quiet, low key, do nothing getaway. If you are looking for more than Average then you should choose different. The hotel/resort is showing it's age but you can tell they are trying to do upgrades. Our room was less than desirable but we again chose the "cheaper" room when booking and that is what we got. I would not stay in 501-1 unless they can assure you it's been upgraded! I don't think they cleaned the pool once while we were there (5 nights) as there was lots of sand in the bottom and straws, leaves, etc floating around. Nothing gross and it didn't keep us out. We got there on Tues and the swim up bar didn't open until Friday which was disappointing. The staff was great - very friendly and accommodating. All in all - this was an average place to stay. We wouldn't recommend or not-recommend - just be aware you are getting average and you will be fine.
Stayed 5 nights in Feb 2025

8/10 Good

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Pavel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After our vacation in Tulum, my family and I missed our flight back to LA and ended up having to spend the night in Cancun. I didn’t want to stay at a mediocre motel so as not to ruin the impression of the entire vacation, so I went for something nicer. Gosh, was J pleasantly surprised by just how nice this place turned out to be! We stayed at the PH 2-bedroom, 2-story room, which my family thought was the nicest place they had ever stayed at! There were multiple balconies overviewing the beautiful Caribbean Sea. The staff was friendly and professional, everything we needed was within walking distance. Loved this place!
Stayed 1 night in Feb 2025

2/10 Terrible

torrey

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property is in nwed of major updates for example it on has one electrical outlet, on shower door (water gets all over the floor. And the tub has only cool running water, which is very misleading.
Stayed 6 nights in Feb 2025

8/10 Good

Mehrdad

Liked: Cleanliness, staff & service, property conditions & facilities
The only issue i had was toilet flash keep running and i told receptionist but did not folow up my request and front doors frame was loose and also the next door when they open and closed the door make so much noise. Specially night time next door keep open and close the door in the middle of night and woke me up several times. Other than that was good all in all
Stayed 4 nights in Feb 2025

8/10 Good

Marc

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Miriam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is decently kept, some areas are worn (floor tiles, windows), room was clean, security on site 24/7, ocean view- gorgeous! Easy beach access, plenty of walkable areas for food or entertainment, local bus transportation is available too. Staff can improve on their friendliness, but overall, great stay.
Stayed 4 nights in Feb 2025

4/10 Poor

April

Disliked: Property conditions & facilities, room comfort
While it’s super cheap, they make you sign a long list of things that if lost you’ll have to pay for. I will say the plus side was the security booth. If you are in need of a last minute cheap hotel, I’d recommend.
Stayed 3 nights in Feb 2025

2/10 Terrible

Hassan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORSE CUSTOMER SERVICE

Terrible front desk staff, we both got sick when we stayed there the sheet smelled. This place truly ruined our experience at Mexico. I never put reviews but if i can write more about how horrible our experience was at this on every platform i would. DONT BOOK HERE there are alot more better places to stay - this place even charges $40 USD PER NIGHT FOR THE SECOND GUEST (who stays alone at a resort???)
Stayed 7 nights in Feb 2025

4/10 Poor

paola

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We stayed at the penthouse suite. The views were beautiful, and when they came in to clean, it was done well. However, when we were checking out, the girl at the counter was beyond rude and disrespectful. She clearly did not want to help us check out, and her attitude showed it. The penthouse suite also had poor water pressure, and the shower door in one bathroom would not close. Location is great customer service needed some work. The girl at the girl at the information center was nice, helpful and polite.
Stayed 3 nights in Feb 2025

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place. Close to everything. Wonderful service. Keep showers quick and this is a 5 star hidden GEM. Will be back again.
Stayed 7 nights in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Good value for the money
Stayed 8 nights in Feb 2025

6/10 Okay

Janette

Travelled with family
Liked: Staff & service
This facility has a lot of potential, but needs to be renovated around the premises. They are a lot of cracks on the ceiling of the buildings of each room..
Stayed 7 nights in Feb 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The price and location were good. The ocean view was fantastic. The pool is clean and has lots of tables and chairs for guest. The beaches are clean. The cleaners were so-so, missed alot, they dont wash your dishes, just wiped them off and put them in the cabinet. You have 4 forks, spoons, butter knifes, plastic plates, bowel and coffee cups. Don't plan on cooking in the kitchen, no utensils. No hot water in kitchen or dish soap. Our counter top mirowave was located above the stove top vent inside the kitchen cabinet, where it is installed. The shower is big and roomy, but ours only had one sliding glass door. No where to hang up towels or wet clothes. The staff was friendly and helpful. Don't plan on early checkin, 10 minutes early, just pile your bags in the corner and wait with the other guest. Welcome to Cancun.
Stayed 14 nights in Jan 2025

2/10 Terrible

christene

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Milka

Muy buena vista atención inmediata y llegue pasada la media noche pues vuelve se retrasó y me atendieron,y mucha seguridad
Stayed 3 nights in Feb 2025

8/10 Good

Luly

Travelled with partner
Liked: Cleanliness, staff & service, amenities
They will not let you leave until they check the room is good, turn the key in and security at the gate had to call it in
Stayed 1 night in Feb 2025

8/10 Good

Selene S.

Liked: Cleanliness, staff & service, property conditions & facilities
Close to beach
Stayed 1 night in Jan 2025

8/10 Good

Zulfiqar

Liked: Staff & service, property conditions & facilities
Everything was good
Stayed 7 nights in Jan 2025

10/10 Excellent

Dayelin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service from everyone working here!!
Stayed 3 nights in Feb 2025