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SLS Cancun

5.0 star property
VIP Access

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Photo gallery for SLS Cancun

Exterior
Superior Room, 1 King Bed, Ocean View | View from room
Restaurant
1 bedroom, premium bedding, minibar, in-room safe
Outdoor pool, pool cabanas (surcharge), pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Pet-friendly
  • Breakfast available

Explore the area

View in a map
Novo Cancún Torre 1 Mz 27 Lt 1 02, UC 20 UP P Secc C Av Bonampak ZH, Cancun, QROO, 77500
  • Puerto Cancun Marina Town Center
    ‪8 min walk‬
  • Tortuga Beach
    ‪8 min drive‬
  • Ultramar Ferry Puerto Juárez
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 Bedroom, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(10 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Premier Suite, 1 Bedroom, Oceanfront

10.0 out of 10
Exceptional
(3 reviews)
  • 77 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

7.6 out of 10
Good
(10 reviews)
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Oceanfront

8.0 out of 10
Very good
(2 reviews)
  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 Bedroom, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

SLS Cancun

Luxury hotel on the beach, with outdoor pool
Spend the day relaxing on SLS Cancun's private white sand beach or pampering yourself at the hotel's full-service spa. Housekeeping is available on request.
SLS Cancun offers 45 air-conditioned accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a private beach, an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at SLS Cancun. During your stay, you'll be within walking distance of Puerto Cancun Marina Town Center. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a restaurant, a beach bar and a poolside bar
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a private beach and a gym
  • Just a 2-minute drive from Puerto Cancun Marina Town Center and 5 minutes from Puerto Cancun Golf Course
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as free beach club on site and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at SLS Cancun such as an outdoor pool and a fitness centre.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Cancun hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:30 AM.
Leynia – On-site restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: MXN 550 for adults and MXN 550 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Leynia

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Free beach club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 2000 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 5000 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 550 for adults and from MXN 550 for children
  • Pet fee: MXN 2000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SLS Cancun Hotel
SLS Cancun Cancun
SLS Cancun Hotel Spa
SLS Cancun Hotel Cancun
SLS Cancun (Opening November 2020)

SLS Cancun Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 241 out of 364 reviews
Rating 8 - Good. 58 out of 364 reviews
Rating 6 - Okay. 32 out of 364 reviews
Rating 4 - Poor. 11 out of 364 reviews
Rating 2 - Terrible. 22 out of 364 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Rishi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like a hostel
Stayed 2 nights in Dec 2024

2/10 Terrible

Ruben

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad service.
Stayed 4 nights in May 2025

2/10 Terrible

Ruben

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This is not a hotel.. it is more apartment complex with no sense of service .. very expensive and the room service an restaurant are terrible.. the beach smells very bad ..
Stayed 1 night in May 2025

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Would definitely stay again. The room was spacious and gorgeous. Like have your own home away from home
Stayed 3 nights in Apr 2025

10/10 Excellent

Richard, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in Puerto Cancun with excellent staff !
Stayed 3 nights in May 2025

8/10 Good

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jay

Stayed 2 nights in Apr 2025

6/10 Okay

juan antonio

Stayed 1 night in Apr 2025

10/10 Excellent

Prashant

Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like always. A great place. I love it
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicholas

Stayed 1 night in Mar 2025

10/10 Excellent

Juan Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING WAS SUPERB!!!
Stayed 6 nights in Mar 2025

10/10 Excellent

Jorge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great place, nice beach club
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, luxurious accommodations right on the Ocean - safe walking distance from the Mall and restaurants - wonderful place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, HUGE rooms, gorgeous pool

The SLS is in the new area of the Marina Cancun. The hotel is very ‘cool’, with great art work, ducks, and smells beautiful! The area is very safe and walkable. Good for running or walking into town. The pool and beach are gorgeous. Comfortable loungers and great service. The rooms are HUGE! Beds are comfortable. Well stocked mini bar.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ruben

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Kanchan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is stunning. You won't have to leave! One of the best spots on the planet.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tyvarion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice. Everything about SLS was great! My expectations were exceeded!!
Stayed 2 nights in Mar 2025

6/10 Okay

maria del pilar

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
El servicio es de lo peor! En todos los restaurantes, los meseros tienen mala actitud y son lentos.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diamond in Cancun!

Our stay at SLA Cancun was one to remember! From the moment we arrived we were made to feel welcome with a welcome drink. The staff went above and beyond to look after us and cater for my vegan dietaries at breakfast. The pool, private beach and beach club are just stunning. Would return back in a heart beat!
Stayed 2 nights in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly services from the staff A to Z. Suites are up to date. Food was good. Everything was clean from the room to the beach. I recommend.
Stayed 3 nights in Mar 2025

10/10 Excellent

PABLO, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and superb Beach Club
Stayed 1 night in Mar 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, accommodations & property.
Stayed 2 nights in Feb 2025