Moon Palace The Grand Cancun - All-inclusive

VIP Access

Choose dates to view prices

9 bars/lounges, 5 swim-up bars, beach bar

12 restaurants; breakfast, lunch and dinner served

Overview
Rooms
Location
Policies

Excellent

Popular amenities

On private beach
Parking included

Explore the area

Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, 77500

Place, Arrecife de Puerto Morelos National Park
‪14 min walk‬
Place, Moon Palace Golf Club
‪4 min drive‬
Place, Delfines Beach
‪30 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪16 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Premium bedding, free minibar, in-room safe, desk

Grand Deluxe Garden View

Excellent

Garden view
77 sq m
1 bedroom
Sleeps 5
1 King Bed OR 2 Double Beds
Free Wi-Fi

Grand Swim Up Suite Garden View

79 sq m
1 bedroom
Sleeps 5
2 Double Beds OR 1 King Bed
Free Wi-Fi

Grand Presidential Suite

Garden view
232 sq m
2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds
Free Wi-Fi

Grand Family Suite Garden View

Exceptional

Garden view
154 sq m
2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds
Free Wi-Fi

Grand Honeymoon Suite - King Size Bed

Good

Garden view
77 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Grand Governor Suite - King Size Bed

Exceptional

Garden view
151 sq m
1 bedroom
Sleeps 5
1 King Bed
Free Wi-Fi

Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

Garden view
77 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds
Free Wi-Fi

42-inch Smart TV with cable channels, TV, toys

Grand Villa Three Bedroom

3 bedrooms
Sleeps 10
2 King Beds and 2 Double Beds
Free Wi-Fi

Grand Villa Pool Three Bedroom

3 bedrooms
Sleeps 8
2 King Beds and 2 Double Beds
Free Wi-Fi

Grand Villa Sunset View Three Bedroom

3 bedrooms
Sleeps 8
2 King Beds and 2 Double Beds
Free Wi-Fi

Grand Villa Four Bedroom

4 bedrooms
Sleeps 12
3 King Beds and 2 Double Beds
Free Wi-Fi

Grand Villa Pool Four Bedroom

4 bedrooms
Sleeps 12
3 King Beds and 2 Double Beds
Free Wi-Fi

Grand Villa Sunset View Four Bedroom

4 bedrooms
Sleeps 12
3 King Beds and 2 Double Beds
Free Wi-Fi

Similar properties

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

3 Jun - 4 Jun

Pool
Hot tub
Breakfast included
All-inclusive

includes taxes & fees

3 Jun - 4 Jun

About this property

Moon Palace The Grand Cancun - All-inclusive

Spend the day relaxing at Moon Palace The Grand Cancun - All-inclusive's private white sand beach or practising your swing at the on-site golf course. Then enjoy a meal at one of the property's 12 restaurants.

Moon Palace The Grand Cancun - All-inclusive offers 1304 accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 27-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. 9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Our customers tell us that they can't get enough of the pool at Moon Palace The Grand Cancun - All-inclusive. During your stay, you'll be within walking distance of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.

Free full breakfast served daily
Free WiFi
Free valet parking and self-parking
Drinking and dining options include 12 restaurants, a coffee shop, a beach bar and 5 swim-up bars
Splash around at the free water park with a lazy river or swim in the 9 outdoor pools
Services include a free children's club, dry cleaning/laundry and a concierge
On-site recreation includes a private beach, a golf course and 4 outdoor tennis courts
Guests have great things to say about the clean guestrooms and the family-friendly amenities
13 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 3-minute drive from Moon Palace Golf Club
Airport shuttle service available for a fee

Moon Palace The Grand Cancun - All-inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. Summer fun is a breeze at Moon Palace The Grand Cancun - All-inclusive, where you can play a round of golf at the golf course and cool off in one of the 9 outdoor swimming pools.

Free breakfast is served daily. There are 12 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 5 swim-up bars and 9 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Cancun property.

Guests are served a free full breakfast daily from 7:00 AM to 11:00 AM.

JC Steakhouse – This steakhouse only serves dinner. Reservations are required.

Tavola – This family restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.

Casa Mia – This diner specialises in Mexican cuisine and only serves dinner. Open daily.

Habibi - Lebanese Cuisine – This family restaurant serves breakfast, lunch and dinner. Open selected days.

Jade – This diner specialises in Asian cuisine and only serves dinner. Open daily.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking

Food and drink

Free full breakfast available daily 7:00 AM to 11:00 AM
12 restaurants
5 swim-up bars
9 bars/lounges
A beach bar
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Casa Mia
Habibi - Lebanese Cuisine
Jade
JC Steakhouse
Tavola

Things to do

27-hole golf course
4 outdoor tennis courts
9 outdoor pools
Air hockey
Arcade/game room
Basketball
Billiards/pool table
Bowling alley
Children's pool
Ecotours
Evening entertainment
Fitness classes
Free beach club
Free children's club
Free water park
Gym
Hiking/biking trails
Lazy river
Mini golf
Nightclub
Pilates classes
Playground
Shopping
Steam room
Waterslide
Yoga classes

Family friendly

9 outdoor pools
Arcade/game room
Baby toys
Bowling alley
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
Free water park access
In-room babysitting
Laundry facilities
Lazy river
Mini golf
Playground
Snack bar/deli
Soundproofed rooms
Trampoline
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Lockers
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

10 meeting rooms
32,630 square feet of conference space
Computer station

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Garden
Marina
On a private beach
Outdoor furniture
Pool loungers
Pool umbrellas
Rooftop terrace

Spa

Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Reflexology
Sports massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Braille/raised signage
Handrails in hallways
Handrails in stairways
Lift
Stair-free path to entrance
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift

3 floors
9 buildings
Art Deco architecture
Ballroom
Banquet hall
Built in 2017
Designated smoking areas
Reception hall

Room amenities

Bedroom

Blackout drapes
Pillow menu
Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

42-inch smart TV with premium cable channels
MP3 dock

Food and drink

24-hour room service
Espresso maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Desk
Free international calls
Free local calls
Free long-distance calls
Iron/ironing board
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 26 per person (return)
Airport shuttle fee per child: USD 26 (return), (up to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Moon Palace The Grand Cancun - All-inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property Registration Number 005-007-001007/2025

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Moon Palace Grand All Inclusive Cancun

Grand Moon Palace All Inclusive All-inclusive property Cancun

Grand Moon Palace All Inclusive Hotel Cancun

Grand Moon Palace All Inclusive Hotel

Grand Moon Palace All Inclusive Cancun

Grand Moon Palace All Inclusive

Hotel The Grand at Moon Palace - All Inclusive

The Grand at Moon Palace - All Inclusive Cancun

Moon Palace Grand All Inclusive

Hotel The Grand at Moon Palace - All Inclusive Cancun

Cancun The Grand at Moon Palace - All Inclusive Hotel

The Grand at Moon Palace – All Inclusive

The Grand at Moon Palace All Inclusive

Grand Moon Inclusive Cancun

Moon Palace The Grand Cancun - All-inclusive Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

10/10 Excellent

Gillian

2 Mar 2026

Room were fabulous! I appreciated the flexibility to change rooms bc our first one was a bit noisy/busy for us. Staff were outstanding - friendly and helpful Amenities, especially the pools were top notch It was a fabulous stay!

Stayed 7 nights in Feb 2026

8/10 Good

Muyeop

Travelled with family and small children

2 Mar 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall experience was great. There were foul odors throughout the property related to water.

Stayed 4 nights in Feb 2026

10/10 Excellent

Jerrom

Travelled with family and small children

1 Mar 2026

Liked: Cleanliness, amenities, property conditions & facilities

We throughly enjoyed all aspects of our stay. The resort was clean and well taken care of. All the pools and restaurants were great. The steakhouse was our favorite. Room service was very fast. We had a great time playing golf, the golf staff and amenities were very nice.

Stayed 5 nights in Feb 2026

10/10 Excellent

Wince

Travelled with family, Travelled with group

27 Feb 2026

Liked: Cleanliness, staff & service, amenities

Yes it was all good & staffs were so helpful & friendly

Stayed 6 nights in Feb 2026

10/10 Excellent

Erika

Travelled with family and small children

27 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Very clean, lots of amenities and activities for the kids, great food overall - Habibi and Travola were our favourite restaurants. Great for families but verrryyyy loud

Stayed 6 nights in Feb 2026

8/10 Good

BASU DEV

Travelled with family and small children

26 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Kids activity

Stayed 4 nights in Feb 2026

8/10 Good

seung

26 Feb 2026

Stayed 5 nights in Feb 2026

8/10 Good

Galen

26 Feb 2026

Stayed 3 nights in Feb 2026

10/10 Excellent

JUNG SIK

Travelled with family and small children

25 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Very satisfied with our stay. The room was spotless and comfortable, the staff were warm and attentive, and the amenities were excellent. Everything was well organized and made our stay relaxing and enjoyable. We would definitely return.

Stayed 3 nights in Feb 2026

10/10 Excellent

Gerardo

Travelled with partner

25 Feb 2026

Liked: Cleanliness, property conditions & facilities

Great service

Stayed 6 nights in Feb 2026

10/10 Excellent

George

Travelled with family and small children, Travelled with group

25 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

The food was fantastic, the only complaint is it is very kid-centric. The pools are all too shallow; my 10 snd 12 year old are requesting somewhere else next year, but an >10 year old it would be perfect

Stayed 6 nights in Feb 2026

10/10 Excellent

Mark

24 Feb 2026

Stayed 7 nights in Jan 2026

10/10 Excellent

margaret

23 Feb 2026

Liked: Cleanliness, staff & service, amenities

Beautiful rooms, awesome pools, actually delicious food, and good drinks. This place is fantastic. Just a couple things to keep in mind: - bring your own insulated drink cup and they’ll fill it for you! - BRING JET CLEANER for the tub in your room. Once you see what comes out you’ll be super glad you did - the Bugambilias buffet is actually phenomenal, and I say that as a crazy foodie

Stayed 2 nights in Jan 2026

10/10 Excellent

Margaret

Travelled with family and small children

23 Feb 2026

Liked: Cleanliness, property conditions & facilities

Enjoyed our family’s stay at the Grand. We also visited the other two properties (Nizuc and Sunrise). The Grand is by far the nicest and I’m glad we picked it. I originally chose it because of the water park and the kids activities, but my kids (10 and 12) didn’t really spend much time at the water park. The grounds were much more beautiful and spread out than the other two properties, with multiple smaller pools that each had different vibes, which was nice for relaxation vs one big party pool. The walks weren’t too far and it was easy to catch a golf cart taxi if you wanted a ride. I didn’t care for the food at the buffet style restaurants, but we really enjoyed Habibi and the pizza at Caribeno and the Italian spot Tavola. Staff was friendly, great service, nice amenities in the rooms. We also enjoyed the French cafe in the lobby that was open 24/7. A couple things I wish I had known before going. 1. This resort is like a small city and far from the other hotels, so it seemed like a pain to go anywhere else. For example by the last day we had gotten a little bored and wanted to take a tour, or ride the ferry to Isla Mujeres, but the resort had blocked access to local tour websites and it was crazy expensive to even get a ride anywhere so we just stayed. 2. You are not going to get a beach vacation. The beach was very separate from all the amenities. Even the pools which are close to the beach have so much vegetation there was no view, no beach bars etc.

Stayed 4 nights in Feb 2026

10/10 Excellent

Anzdin

23 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Excellent overall

Stayed 7 nights in Feb 2026

8/10 Good

Antonio

22 Feb 2026

Great food options, great amenities

Stayed 5 nights in Jan 2026

10/10 Excellent

Raymond

20 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great service, food and amenities!

Stayed 4 nights in Feb 2026

10/10 Excellent

Melanie

19 Feb 2026

Stayed 4 nights in Feb 2026

10/10 Excellent

Pamela

Travelled with family

19 Feb 2026

Liked: Cleanliness, staff & service, amenities

Clean room and facilities, generous all-inclusive, huge resort with plenty to do. Got VIP access thru hotels.com - platinum status- so had sparking wine n dessert sent to room. Resort APP made ordering room service, communication, n booking restaurant reservations a breeze

VIP access- check in was quick with welcome drink

Golf carts for passengers to shuttle you throughout the huge resort

Buffet beautiful presentation and plentiful

Stayed 4 nights in Feb 2026

10/10 Excellent

Taeysha

18 Feb 2026

Stayed 3 nights in Jan 2026

10/10 Excellent

Koho

18 Feb 2026

Stayed 6 nights in Dec 2025

10/10 Excellent

Katrina

17 Feb 2026

Stayed 5 nights in Jan 2026

10/10 Excellent

KEVIN

Travelled with family

14 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great service. Very clean. Great food. Everything was as expected as this was our second time there and highly recommend this place. Beautiful resort.

Stayed 6 nights in Feb 2026

10/10 Excellent

Katie

Travelled with family and small children, Travelled with partner

13 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Staff were very friendly, amenities were great and liquor was excellent!

Stayed 2 nights in Jan 2026

10/10 Excellent

Yuval

12 Feb 2026

Stayed 9 nights in Jan 2026

Moon Palace The Grand Cancun - All-inclusive

Choose dates to view prices

Photo gallery for Moon Palace The Grand Cancun - All-inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Grand Deluxe Garden View

Grand Deluxe Garden View

View all photos for Grand Swim Up Suite Garden View

Grand Swim Up Suite Garden View

View all photos for Grand Presidential Suite

Grand Presidential Suite

View all photos for Grand Family Suite Garden View

Grand Family Suite Garden View

View all photos for Grand Honeymoon Suite - King Size Bed

Grand Honeymoon Suite - King Size Bed

View all photos for Grand Governor Suite - King Size Bed

Grand Governor Suite - King Size Bed

View all photos for Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

View all photos for Grand Villa Three Bedroom

Grand Villa Three Bedroom

View all photos for Grand Villa Pool Three Bedroom

Grand Villa Pool Three Bedroom

View all photos for Grand Villa Sunset View Three Bedroom

Grand Villa Sunset View Three Bedroom

View all photos for Grand Villa Four Bedroom

Grand Villa Four Bedroom

View all photos for Grand Villa Pool Four Bedroom

Grand Villa Pool Four Bedroom

View all photos for Grand Villa Sunset View Four Bedroom

Grand Villa Sunset View Four Bedroom

Similar properties

Moon Palace Cancun - All-Inclusive

About this property

Moon Palace The Grand Cancun - All-inclusive

All-inclusive details

Gratuities and taxes

Activities and facilities/equipment

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

Property is also known as

Moon Palace The Grand Cancun - All-inclusive Reviews

Reviews

Excellent

9.0/10

8.8/10

9.0/10

8.8/10