The Pyramid Cancun By Oasis - All Inclusive

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Where to?

Dates

January 2026

February 2026

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers

Suite Pyramid Junior | Free minibar, in-room safe, blackout curtains, iron/ironing board

Overview
Rooms
Location
Policies

Good

Popular amenities

All-inclusive
Spa
Parking included
Free Wi-Fi

Explore the area

Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500

Place, Oasis Arena
‪1 min walk‬
Place, Aquaworld
‪10 min walk‬
Place, Iberostar Cancun Golf Course
‪13 min walk‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪21 min drive‬

Room options

Pyramid Ocean Front Room

Sleeps 2

Free minibar, in-room safe, blackout curtains, iron/ironing board

Pyramid Standard King Room

Sleeps 2

Pyramid Ocean View King Room

Sleeps 2

Pyramid Sunset View King Room

Sleeps 2

Pyramid Ocean Front King Room

Sleeps 2

Pyramid Standard

Good

Sleeps 4
1 King Bed OR 2 Double Beds

Pyramid Ocean Front

Good

Sea view
Sleeps 4
1 King Bed OR 2 Double Beds

Suite Pyramid Master

Exceptional

Sleeps 3
2 Double Beds OR 1 King Bed

Suite Pyramid Junior

Good

Sleeps 3
1 King Bed

Sian Kaan Master Suite

Very good

1 bedroom
Sleeps 2
1 King Bed

Sian Kaan Beach Front

1 bedroom
Sleeps 2
1 King Bed

Pyramid Junior Suite

Sleeps 2

Pyramid Standard Room

Sleeps 3

Pyramid Master Suite

Sleeps 3

Pyramid Master Suite

Sleeps 2

Sian Kaan Beach Front

Sleeps 2

Sian Kaan Master Suite

Sleeps 2

Similar properties

13 restaurants, breakfast, lunch, dinner served; Italian cuisine

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

3 Jan - 4 Jan 2026

About this property

The Pyramid Cancun By Oasis - All Inclusive

Family fun on the beach, with outdoor pool, near Iberostar Cancun Golf Course

Catch some rays at the beach or spend the day relaxing at The Pyramid Cancun By Oasis - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 20 restaurants. Housekeeping is available on request.

The Pyramid Cancun By Oasis - All Inclusive offers 320 accommodations with iPod docking stations and free minibar items. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, bathrobes and hairdryers. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

During your stay at The Pyramid Cancun By Oasis - All Inclusive, you're just a quick walk from Iberostar Cancun Golf Course. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

Free buffet breakfast served daily
Free Wi-Fi in some public areas
Free self-parking
Enjoy Mexican cuisine at Benazuza Adults Only, one of the property's 20 restaurants and 15 bars/lounges
Take a swim in the outdoor pool
Indulge with deep-tissue massages, body treatments or manicures and pedicures at Sensoria Spa
Services include babysitting, a free children's club and dry cleaning/laundry
On-site recreation includes an outdoor tennis court, a gym and a steam room
10 minutes by foot from Iberostar Cancun Golf Course and a 5-minute drive from La Isla Shopping Mall

The Pyramid Cancun By Oasis - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Pyramid Cancun By Oasis - All Inclusive such as a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 20 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 15 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a steam room and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.

Benazuza Adults Only – This fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required.

Market Place and Bites – This bistro specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

The White Box Gastrobar – This bistro specialises in international cuisine and only serves lunch. Open daily.

TunKul Food Hall – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Careyes Adults Only – This fine-dining restaurant specialises in Spanish cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included

Basic alcoholic drinks included

Room service during certain hours

In-room minibar (all beverages included)

Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Football

Tennis

Volleyball

Lessons/classes/games

Aerobics

Bartending

Cooking

Dancing

Pilates

Water fitness

Yoga

Entertainment

On-site entertainment and activities

Access to on-site nightclubs

On-site live performances

Theme parties

Property amenities

Internet

Available in all rooms: Internet access
Available in some public areas: Free WiFi
WiFi in public areas is free with a 4-device limit

Parking and transport

Free self parking on site
Limited on-site self parking

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
15 bars/lounges
2 beach bars
2 coffee shops/cafes
20 restaurants
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Benazuza Adults Only
Careyes Adults Only
Market Place and Bites
The White Box Gastrobar
TunKul Food Hall

Things to do

4 gaming tables
6 slot machines
Arcade/game room
Basketball
Beach volleyball
Billiards/pool table
Casino (538 square foot of space)
Concerts/live shows
Evening entertainment
Fitness classes
Free beach club
Free children's club
Full-service spa
Gym
Karaoke
Outdoor pool
Outdoor tennis court
Pilates classes
Playground
Shopping
Steam room
Yoga classes

Family friendly

Arcade/game room
Children's games
Children's toys
Free children's club
Grocery/convenience store
In-room babysitting
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping on request
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Computer station
Conference centre (6,458 square foot of space)
Meeting rooms

Outdoors

Beach loungers
Beach towels
Free beach cabanas
Garden
On the beach
On the waterfront
Pool loungers
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Spa treatment rooms
Sports massages
Steam room
Swedish massages

Accessibility

Lift

1 building
6 floors
Ballroom
Banquet hall
Designated smoking areas

Room amenities

Bedroom

Blackout drapes

Bathroom

Dressing gowns
Hair dryer
Shower

Entertainment

50-inch flat-screen TV with cable/satellite channels
IPod dock

Food and drink

Coffee/tea maker
Free bottled water
Free stocked minibar
Limited room service

Air conditioning (climate-controlled)
Iron/ironing board on request
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Spring Break deposit: USD 30 per stay for guests aged under 25 years old staying between 01 February and 30 April
A tax is imposed by the city: USD 4.58 per accommodation, per night
Resort fee: USD 8 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 25 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Free WiFi in public areas has a 4-device limit.

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun

Pyramid Grand Oasis All Inclusive

Pyramid Grand Oasis Cancun

Pyramid Grand Oasis

The Pyramid at Grand Oasis All Inclusive

Pyramid Grand Oasis All Inclusive All-inclusive property Cancun

Pyramid Grand Oasis All Inclusive All-inclusive property

Pyramid Oasis Inclusive inclu

The Pyramid Cancun By Oasis - All Inclusive Reviews

7.2

Good

7.6/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

4/10 Poor

Farhang Alizadeh

Travelled with family, Travelled with group

28 Sept 2025

Disliked: Staff & service, amenities, property conditions & facilities

This is a horrible place to go and the staff are so rude. They call this place all inclusive but everything is for extra charge. There was even power outage for few hours on one day of our stay which was unbelievable

Stayed 9 nights in Sep 2025

10/10 Excellent

Thomas

28 Sept 2025

Stayed 3 nights in Sep 2025

10/10 Excellent

katherine jane

28 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Best ever. Above and beyond all expectations. Food at the buffet sucks. Grounds are imaculate. Lots of good entertainment and fine dining restaurants that have a dress code so bring your nice clothes. Cabanas rent for $45 a day and come with a waiter. Drinks.... seem watered down cuz the ice melts so fast. The outside bars alcohol is as warm as it is outside temperture so you're not gonna get ice cold drink. It's all inclusive but these people work hard to serve you. Tipping is appropriate. The fine dining restaurants you're going to want to bring $5's for lunch, $10's for dinner and $1's for drinks. I wouldn't give it if they didn't earn it. Dinner reservations for the whole week can be made the first day you're there and they do get booked days in advance. I was there 7 nights and couldn't get into the black hole. Room service menu has few options and no alcohol. Seems like you can't get a drink anywhere before noon. No breakfast memosas. Disappointed menudo wasnt served at the buffet or anywhere, not even on Sunday. Back to the alcohol... bring an insulated bottle to keep your drink cold and they'll mix it in there for

Stayed 7 nights in Sep 2025

4/10 Poor

john

Travelled with family

25 Sept 2025

Disliked: Staff & service

Off season but the app never worked to make reservations and the only alcohol they have is the low quality plastic bottle liver damage drinks. Went before and they used to have at least mid grade now it was nothing but stuff that gives you hangovers and makes you sick.

Stayed 1 night in Sep 2025

2/10 Terrible

Nadia

25 Sept 2025

Stayed 7 nights in Sep 2025

6/10 Okay

Eric

24 Sept 2025

Liked: Cleanliness

Stayed 5 nights in Sep 2025

8/10 Good

Dianara

Travelled with family

24 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was not the cleanest. Ocean view was amazing and beautiful- Definitely worth paying for it. Staff was nice and accommodating.

Stayed 3 nights in Sep 2025

10/10 Excellent

Jeri

Travelled with family, Travelled with partner

24 Sept 2025

Clean & you. Guys are very professional

Stayed 3 nights in Sep 2025

4/10 Poor

Ricardo, Rockford

23 Sept 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

beach unable to use due to excessive sargasum. pool/near beach stinky due to excessive sargasum. We reported every day even twice on some days that we didnt have hot water on the shower and dint get corrected till last day of our stay.(took cold showers for duration). food option Oasis Resort was short on quality, varaity to compare to others hotels of similar status (all inclusive) we've used in Cancun/ Riviera Maya areas. in short Much to be desired on their quality/variaty of food/drinks (pretty simple/cheap, lame) compared to other locations in area. last but not least Oasis is clearly in need/DUE of a remodel. it looks and feels OLD, missing skylights, floor/wall tiles cracked, AC not quite cooling at restaurants to name a few.

Stayed 3 nights in Sep 2025

6/10 Okay

Jasmine

Travelled with group

22 Sept 2025

Stayed in the pyramid to celebrate my best friend birthday. However, there’s a few things that need to be addressed. Rooms are outdated, tub filled my entire stay and the wifi sucks. Restaurants are buffet style which was not what I expected. Staff tries to convince you to buy excursions at a reasonable price in exchange to sit down for a “90 minutes presentation “ with the intent to get you to buy a time share. The property is also under construction. The pools need to be cleaned up more often. Their transport system needs to improve as they will not send anyone to pick you up unless they verbally speak to you even after you’ve paid in full and have confirmation e-mail from them. I had to call twice and spoke to four different people in addition to an email to the supervisor in order to request a refund. I won’t be returning here.

Stayed 5 nights in Sep 2025

10/10 Excellent

Jorge

21 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente!! Habitaciones super limpias y cómodas, muy amplia la habitación. Albercas muy grandes y super agradable ambiente, personal muy amable.. toda la comida qué probamos exquisita. 100 % recomendado

Stayed 4 nights in Sep 2025

10/10 Excellent

Muhand Qais

Travelled with group

19 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great experience

Stayed 3 nights in Sep 2025

10/10 Excellent

Eduardo

19 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Sep 2025

10/10 Excellent

James

19 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful facilities, food, shows and overall experience.

Stayed 6 nights in Sep 2025

8/10 Good

Sasha

19 Sept 2025

Liked: Staff & service

Stayed 4 nights in Sep 2025

8/10 Good

Deidra L

19 Sept 2025

Liked: Cleanliness

It was plenty of places to seat by the pools and the saunas were awesome> Entertainment was nice also

Stayed 3 nights in Sep 2025

8/10 Good

Gustavo Eduardo

Travelled with family

18 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The lack of umbrellas at the pool and the beach is noticeable, there is not much shade and at times it is necessary.

Stayed 7 nights in Sep 2025

10/10 Excellent

Hewan

Travelled with partner

18 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a great experience

Stayed 7 nights in Sep 2025

8/10 Good

Mahindra

18 Sept 2025

Stayed 5 nights in Aug 2025

6/10 Okay

Milano

17 Sept 2025

Disliked: Staff & service

Stayed 1 night in Sep 2025

6/10 Okay

TIFFANY

16 Sept 2025

Liked: Staff & service

Disliked: Cleanliness

Stayed 4 nights in Sep 2025

10/10 Excellent

Tamakia

15 Sept 2025

Stayed 3 nights in Sep 2025

6/10 Okay

Milano Bitencourt

15 Sept 2025

Disliked: Cleanliness

Stayed 3 nights in Sep 2025

2/10 Terrible

Peter

Travelled with partner

15 Sept 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This is by far the worst resort I have ever stayed at. The customer service was extremely rude, and despite making multiple complaints during my stay, the staff showed no concern. The room was dirty, and the air conditioner leaked water all over the floor. The resort pool was also filthy. Stay far away from this resort.

Stayed 7 nights in Sep 2025

4/10 Poor

Tatiane Gabriely Miranda Gomes

15 Sept 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Dirty

Stayed 7 nights in Sep 2025

The Pyramid Cancun By Oasis - All Inclusive

Choose dates to view prices

Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Pyramid Ocean Front Room

Pyramid Ocean Front Room

View all photos for Pyramid Standard King Room

Pyramid Standard King Room

View all photos for Pyramid Ocean View King Room

Pyramid Ocean View King Room

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Pyramid Sunset View King Room

View all photos for Pyramid Ocean Front King Room

Pyramid Ocean Front King Room

View all photos for Pyramid Standard

Pyramid Standard

View all photos for Pyramid Ocean Front

Pyramid Ocean Front

View all photos for Suite Pyramid Master

Suite Pyramid Master

View all photos for Suite Pyramid Junior

Suite Pyramid Junior

View all photos for Sian Kaan Master Suite

Sian Kaan Master Suite

View all photos for Sian Kaan Beach Front

Sian Kaan Beach Front

View all photos for Pyramid Junior Suite

Pyramid Junior Suite

View all photos for Pyramid Standard Room

Pyramid Standard Room

Pyramid Master Suite

Pyramid Master Suite

Sian Kaan Beach Front

Sian Kaan Master Suite

Similar properties

The Grand Oasis Cancun - All Inclusive

About this property

The Pyramid Cancun By Oasis - All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Land activities

Lessons/classes/games

Entertainment

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know