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The Royal Sands Resort & Spa All Inclusive

Property class: 4
VIP Access

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Photo gallery for The Royal Sands Resort & Spa All Inclusive

Exterior
Exterior
Sauna, hot tub, steam room, body treatments, body wraps, facials
4 outdoor pools, pool umbrellas, pool loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Kukulcan Plaza Shopping Mall
    ‪3 min walk‬
  • Place, Luxury Avenue Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Beachfront

8.6 out of 10
Excellent
(55 reviews)
  • Beach view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

9.2 out of 10
Wonderful
(25 reviews)
  • Beach view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

9.4 out of 10
Exceptional
(9 reviews)
  • Beach view
  • 128 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Junior Suite - Two Children, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite - Two Children, Ocean View

8.0 out of 10
Very good
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(154 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(40 reviews)
  • Ocean view
  • 128 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(96 reviews)
  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

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About this property

The Royal Sands Resort & Spa All Inclusive

Catch some rays at the beach or spend the day relaxing at The Royal Sands Resort & Spa All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

4 outdoor tennis courts, a marina, a health club and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
The Royal Sands Resort & Spa All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Luxury Avenue Shopping Mall. Free WiFi in public areas, a free area shuttle and 4 outdoor pools are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free extended parking
  • Enjoy international cuisine with a poolside location at La Veranda, one of the property's 4 restaurants
  • Take a swim in the 4 outdoor pools
  • Indulge with manicures and pedicures, facials or massages at the spa
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes 4 outdoor tennis courts, a gym and complimentary bicycles
  • Guests really like the accommodation for the overall comfort, cleanliness and spaciousness
  • 11 minutes by foot from Hotel Zone Beaches and a 2-minute drive from La Isla Shopping Mall
  • Free local-area shuttle service
Some rates at The Royal Sands Resort & Spa All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At The Royal Sands Resort & Spa All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This beach property also offers a complimentary children's club, a children's pool and outdoor tennis courts.

Smoking is allowed in designated areas at this 4-star Cancun property.

La Veranda – This poolside family restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Hacienda Sisal – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Char Hut – This poolside café specialises in American cuisine and only serves light fare. Open daily.
Sidelines Sports Bar – On-site sports bar. Happy hour is offered. Open daily.
Sand Dollar – This seafood restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included
Basic alcoholic drinks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Snorkelling

Land activities

Cycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkelling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Sands Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.77 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 005-013-002391/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1575 out of 2762 reviews
Rating 8 - Good. 608 out of 2762 reviews
Rating 6 - Okay. 342 out of 2762 reviews
Rating 4 - Poor. 119 out of 2762 reviews
Rating 2 - Terrible. 118 out of 2762 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Stayed 4 nights in Jan 2026

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What didn’t stand out? This is a very well rounded resort. There is plenty of space for everyone at the pool or beach, there are fun activities every day. The shows are a must see, they are amazing. We stayed in the rooms without the kitchen and they were more than adequate , I really liked the door between the sleeping area and bathroom. The views from every room are good. Everything in the room was clean. The resort is kept up very well. The food was amazing. The staff, I can’t say enough good about all the staff. From the moment you arrive until the moment you leave and everything in between. I will make a special shout out to Samuel who works the dinner buffet service at La Veranda. We met him the first night here and have made a point to sit in his section each time we go back. He made us feel extra special and was extremely attentive, respectful, and fun. The ONLY suggestions I have to the resort are 1. Maybe a board daily with the different events displayed in the lobby (shows, karaoke etc) and 2. MORE KARAOKE (in the bar or if it’s advertised more for the gran salon) would be great. This was our first time to cancun and first time at this resort and if we decide to come back to the area would definitely come back.
Stayed 7 nights in Jan 2026

10/10 Excellent

Jennifer

Amazing place
Stayed 8 nights in Dec 2025

10/10 Excellent

Ionel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
What a great place! Starting with the reception, Dylan who helped us with the restaurant bookings, the waiters and all the staff. They were fast, efficient and smiling all the time. The rooms/ apartments are spotless, good furniture, curtains, the kitchen is fulkt equipped. You have everything you need and more. Food is delicious and the drinks are good too. Swimming pools are heated and the children enjoyed the aqua park and the jacuzzi. The other hotel is a great spot for snorkeling, we sau a starfish, a baracuda, a stingray, a puffer fish and lots of others.Overall this place is amazing and I will give ☆☆☆☆☆
Stayed 3 nights in Jan 2026

10/10 Excellent

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poolside was fantastic! You all need to find Daniel and Damien. We’ve had other servers, but they weren’t as good as Daniel and Damien. They deserve a shout-out because they took care of my family of 20 people every time we saw them. They were incredibly fast at taking our orders poolside, and it was always a pleasure to see them because they handled everything efficiently. Thank you, Daniel and Damien. I appreciate everything you did for us. I hope you both see this or the resort tell you. 10/10
Stayed 6 nights in Jan 2026

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Disliked: Amenities
It’s all-inclusive with many exceptions. You feel like you are being nickel and dimmed.
Stayed 5 nights in Jan 2026

10/10 Excellent

hajar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good stuff and hosting. Clean and wonderful view
Stayed 3 nights in Jan 2026

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
We love this property the ocean front was amazing. Make time for spa services a great way to recharge your battery
Stayed 4 nights in Dec 2025

10/10 Excellent

William James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2025

2/10 Terrible

Taguhi

Liked: Cleanliness, amenities, property conditions & facilities
Hotel actually it was really nice very beautiful very clean but the stuff at the front desk and their manager was extremely rude. They don’t appreciate their guests!!!
Stayed 4 nights in Dec 2025

10/10 Excellent

Tania

Travelled with family and small children
Liked: Cleanliness
The staff were great!
Stayed 7 nights in Dec 2025

10/10 Excellent

Chirag

Stayed 3 nights in Dec 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Favorite place to stay in Cancun
Stayed 7 nights in Dec 2025

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very helpful! The facilities were clean all the time, house keeping cleaned our room daily. The food was good for the most part, whith plenty of variety. We stayed 7 days and never ate the same thing.
Stayed 7 nights in Dec 2025

6/10 Okay

Ran

Stayed 5 nights in Dec 2025

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great and we enjoyed ourselves. Being able to do laundry was a plus.
Stayed 7 nights in Dec 2025

10/10 Excellent

Carlos

Stayed 7 nights in Dec 2025

10/10 Excellent

Asmir

Stayed 4 nights in Dec 2025

8/10 Good

Zeeshan, SHREWSBURY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We did the all-inclusive! Rooms were clean, staff was friendly, all inclusive got us all food and drinks you can eat including the room service which was awesome. Food quality was not great! I think they can definitely improve on that. Way too many pork options, suggestion would be to balance out the meat so there’s chicken, beef, pork and seafood so everyone can enjoy what they like. Overall amazing resort, would definitely recommend!!
Stayed 6 nights in Dec 2025

10/10 Excellent

Prashanth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great time at this property. Staff is great. Food options are good but could be great. Really love the location and the amenities. Will definitely go back in a couple years!
Stayed 3 nights in Dec 2025

10/10 Excellent

Sheila

Stayed 4 nights in Dec 2025

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities
Best experience ever
Stayed 7 nights in Dec 2025

10/10 Excellent

Pradeep

Liked: Cleanliness, amenities
Great resort. we loved it.
Stayed 6 nights in Dec 2025

10/10 Excellent

Ann Denise

Stayed 5 nights in Dec 2025

6/10 Okay

Ignacio

Stayed 3 nights in Dec 2025