See all properties
Aparthotel

The Westin Cancun Resort Villas & Spa

Property class: 4

Choose dates to view prices

Photo gallery for The Westin Cancun Resort Villas & Spa

Terrace/patio
Couples treatment room(s), steam room, body treatments, aromatherapy
4 outdoor pools, free pool cabanas, pool umbrellas
3 restaurants, breakfast served
32-cm flat-screen TV with digital channels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Boulevard Kukulcan Km 20.5, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪3 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪5 min drive‬
  • Place, Delfines Beach
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Ocean View (Balcony)

32-cm flat-screen TV with digital channels

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

32-cm flat-screen TV with digital channels

Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Villa, 2 Bedrooms, Ocean View (Balcony)

32-cm flat-screen TV with digital channels

Villa, 2 Bedrooms, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 78 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed, Lagoon View (Balcony)

32-cm flat-screen TV with digital channels

Studio, 1 King Bed with Sofa bed, Lagoon View (Balcony)

9.0 out of 10
Wonderful
(4 reviews)
  • Lagoon view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Villa, 2 Bedrooms, Lagoon View (Balcony)

32-cm flat-screen TV with digital channels

Villa, 2 Bedrooms, Lagoon View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • Lagoon view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Villa, 3 Bedrooms, Lagoon View (Balcony)

32-cm flat-screen TV with digital channels

Villa, 3 Bedrooms, Lagoon View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 117 sq m
  • Sleeps 8
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Villa, 3 Bedrooms, Ocean View (Balcony)

32-cm flat-screen TV with digital channels

Villa, 3 Bedrooms, Ocean View (Balcony)

  • Ocean view
  • 117 sq m
  • Sleeps 8
  • 3 Double Beds
  • Free Wi-Fi

Similar properties

On the beach, sun-loungers, beach umbrellas, beach massages
The Westin Resort & Spa, Cancun
Zona Hotelera
  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 2,962 reviews
The price is €96
includes taxes & fees
18 May - 19 May
The Westin Resort & Spa, Cancun

About this property

The Westin Cancun Resort Villas & Spa

Catch some rays at the beach or spend the day relaxing at The Westin Cancun Resort Villas & Spa's full-service spa. Then enjoy a meal at one of the aparthotel's 3 restaurants. Each apartment offers free WiFi, 24-hour room service and a flat-screen TV with digital channels. Additional amenities include a separate bath and shower, a hairdryer and a safe.
The Westin Cancun Resort Villas & Spa offers 46 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. 32-cm flat-screen televisions come with digital channels.

Bathrooms include a separate bath and shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include outdoor tennis courts, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
During your stay at The Westin Cancun Resort Villas & Spa, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Enjoy features like free WiFi in public areas and free self-parking, plus 4 outdoor pools. This upmarket aparthotel has 46 apartments over 6 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each apartment.
  • Each apartment offers 24-hour room service, a flat-screen TV and a separate bath and shower
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a swim-up bar and a poolside bar
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Treat yourself to manicures and pedicures, facials or aromatherapy at the spa
  • Amenities include newspapers, a lift and a terrace
  • On-site recreation includes 2 outdoor tennis courts, a 24-hour gym and a steam room
  • Steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 3-minute drive from Delfines Beach
The Westin Cancun Resort Villas & Spa offers its guests a full-service spa, 4 outdoor swimming pools, outdoor tennis courts, and a hot tub. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour fitness centre, a sauna, and a terrace are also featured at The Westin Cancun Resort Villas & Spa. Self parking is free.

This 4-star Cancun aparthotel is smoke free.

Sea & Stones Restaurant – This restaurant only serves dinner. Guests can enjoy drinks at the bar.
Sabor Casual Kitchen – This restaurant only serves breakfast. Open daily.
Arena Sports Bar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Beach

  • On a white sand beach

Pool/Spa

  • 2 treatment rooms
  • 4 outdoor pools
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Free pool cabanas
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Lifeguards
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Dining

  • 24-hour room service
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-cm flat-screen TV with digital channels

Outdoor areas

  • Terrace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Newspapers in lobby (surcharge)
  • Safe

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Fitness classes
  • Pilates classes
  • Volleyball
  • Yoga classes

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting

General

  • 1 building
  • 46 units
  • 6 floors
  • Access via exterior corridors
  • Comprehensive recycling policy
  • Traditional architecture

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Westin Cancun & Spa Cancun
The Westin Cancun Resort Villas Spa
The Westin Cancun Resort Villas & Spa Resort
The Westin Cancun Resort Villas & Spa Cancun
The Westin Cancun Resort Villas & Spa Resort Cancun

The Westin Cancun Resort Villas & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 98 reviews
Rating 8 - Good. 25 out of 98 reviews
Rating 6 - Okay. 14 out of 98 reviews
Rating 4 - Poor. 4 out of 98 reviews
Rating 2 - Terrible. 3 out of 98 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Natasha

Stayed 2 nights in Jan 2026

10/10 Excellent

Camille

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff. Oscar, the FlowRider instructor was phenomenal. Restaurants were good.
Stayed 4 nights in Jan 2026

4/10 Poor

Arael

Travelled with family and small children
Disliked: Staff & service
They lack staff in the evening for their bars as well wait staff for the evening restaurant. AC had a leak in our room that woke us up to a puddle in the kitchen. The views are great. The other Westin is far better.
Stayed 7 nights in Jan 2026

10/10 Excellent

Zohreh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice!
Stayed 5 nights in Dec 2025

10/10 Excellent

Veronica

Stayed 4 nights in Dec 2025

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, room comfort
I would come back to this property, next time I’m in Cancun, and atayed in a lagoon view balcony room. The room amenities were nice (full kitchenette, 2 bottles of water + coffee + tea, stackable laundry in room, etc.) and the view was of part of the lagoon, lots of palm trees, the back of property pool (quieter) and the Flow Rider surfing machine, which operates on limited hours. Breakfast buffet was pretty epic, fairly priced, and with broad enough hours that you could get away with only eating 2 meals a day. Service and cleanliness was top notch. Pools were in good shape and beach chairs and umbrellas were plentiful. Easy walk to the R1/R2 bus stop which brings you everywhere for
Stayed 3 nights in Dec 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Nov 2025

10/10 Excellent

Gary Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
no
Stayed 7 nights in Nov 2025

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food options were very limited and complicated. They need to have basic meal options and pump up the quality of the items. We had to travel to IHOP to eat a decent breakfast. Their Buffet was terrible. Food was dry and sitting too long. No variety. They would close 2 pools in the evening and all guest had no option than to all be in one pool , but they advertise 3 pools. The jacuzzi temperature was more like a warm bath that a hot jacuzzi. The main pool did not have any music playing during the day because they did not have another speaker when it was needed for other activities. They need to invest in another speaker
Stayed 6 nights in Aug 2025

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort to relax and swim. Pools are fun. Main pool is in the sun most of the day but there is a lot of shaded lounge chairs. Food is average and not a lot of options. During summer the seaweed is bad and you cant swim in the ocean. Beds are nice and room was great. We had a balcony with ocean view, a kitchen, and washer/dryer. Bus stop is easy to walk to and close by.
Stayed 5 nights in Jul 2025

8/10 Good

AVISHEK

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall the property is very good. The view is excellent specially the pool overlooking sea. However my personal concierge was just try to cross sell things to me instead of focusing on giving me a better experience. Very bad experience on the personal concierge.
Stayed 4 nights in Jul 2025

8/10 Good

Leticia

Stayed 5 nights in Jun 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a strict check in policy until 4pm on a beach hotel is terrible. People are asked to leave their room at 10:00 am and new guests can only enter at 4pm it’s hard to believe they can’t manage this more effectively especially for short stays. Staff was very friendly and the facilities are great especially the flowride personnel were great!
Stayed 1 night in Jun 2025

2/10 Terrible

Bradley, South Jordan

We never stayed at the Westin Cancun Resort villas and spa. So, I cannot comment on this property. I'm sure it is nice. We stayed at the Westin Lagunamar both are in Cancun. This Westin Cancun Resort villas and spa hotel is several miles away from the Westin Lagunamar. Orbitz booked the wrong hotel. They booked the Westin Cancun NOT the Westin Lagunamar. I cancelled the Orbitz booking immediately, within minutes. I then paid with a credit card directly at the Westin Lagunamar. Even though I cancelled the reservation and was told by the Orbitz agent it was cancelled, Orbitz went ahead and tried to charge me the full amount for staying at the wrong hotel that I never even stayed at. So, what I can say is DON'T use Orbitz. I filed a full dispute showing receipts and the cancellation, my bank refunded me the money after 3 months, but Orbitz is absolutely horrible. They used to be good years ago, but I will never use them again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Erika

Stayed 1 night in Mar 2025

8/10 Good

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is on the quiet side - which is totally welcomed! Rooms are clean and updated - restaurants on the property are great as well as the service! All employees are polite and respectful as well as being friendly. Have stayed here a half dozen times in the last two years- and will come back again and again!
Stayed 5 nights in Feb 2025

8/10 Good

Andrea Darling de

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great properrty in many respects. At the very end of the hotel zone. Water was choppy at the beach but many pools to choose from. Only drawback was the showers took forever to heat up and the water pressure was super low. Everything else was great!
Stayed 4 nights in Mar 2025

6/10 Okay

Vancho

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Monica, Montgomery

Stayed 1 night in Jan 2025

10/10 Excellent

Jose, Jurupa Valley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property served it’s purpose as we were traveling with family and infant children. The grounds were very clean & tidy and the staff was very friendly & very helpful. Will definitely stay here again when traveling with family.
Stayed 6 nights in Nov 2024

8/10 Good

Savannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the 2 bedroom villa, it was beautiful and the pictures matched. At check in, they said we could get bottled water any time and it was free, but it actually isn’t and you only get 2 complimentary bottles a day.. even if there are 4 people in your room.. the pools were great and well maintained. Swimming in the sea was a highlight. I also appreciated having a personal concierge for assistance with reservations and recommendations for what to do and where to go. To be noted, if you’re staying in Cancun, go eat at Navios! It was the best restaurant we ate at while there.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rodrigo, merida

Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay!
Stayed 1 night in Jun 2024