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Wyndham Garden Cancun Downtown

4.0 star property
VIP Access

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Photo gallery for Wyndham Garden Cancun Downtown

Breakfast, lunch, dinner served; local and international cuisine
Junior Suite, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe
Exterior
Reception
Outdoor pool, open 8:00 AM to 10:30 PM, pool umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
AV. Tulum SM. 4 MZA. 14 Lote 2, Cancun, QROO, 77500
  • Place, Plaza Las Americas
    ‪6 min walk‬
  • Place, Royal Yak Casino and Sports Book
    ‪10 min walk‬
  • Place, Dubai Palace Casino
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View (Deluxe Family Room)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Deluxe Family Room)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible) | Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Wyndham Garden Cancun Downtown

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Wyndham Garden Cancun Downtown offers 136 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Wyndham Garden Cancun Downtown. During your stay, you're just a quick walk from Plaza Las Americas. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 7 minutes by foot from Plaza Las Americas and a 4-minute drive from Puerto Cancun Marina Town Center
Wyndham Garden Cancun Downtown offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1615 square feet (150 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Wyndham Garden Cancun Downtown. Free self parking is available.

This 4-star Cancun hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MXN 266 for adults and MXN 206 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1,615 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Microwave
  • Minibar
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Garden Cancun Downtown

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 266 for adults and from MXN 206 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:30 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

La Quinta by Wyndham Cancun
Wyndham Cancun Downtown Cancun
Wyndham Garden Cancun Downtown Hotel
Wyndham Garden Cancun Downtown Cancun
Wyndham Garden Cancun Downtown Hotel Cancun

Wyndham Garden Cancun Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 442 out of 1010 reviews
Rating 8 - Good. 286 out of 1010 reviews
Rating 6 - Okay. 157 out of 1010 reviews
Rating 4 - Poor. 66 out of 1010 reviews
Rating 2 - Terrible. 59 out of 1010 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

urk

Stayed 1 night in Jan 2026

8/10 Good

STEVEN

Stayed 3 nights in Dec 2025

10/10 Excellent

Oscar

Stayed 2 nights in Dec 2025

6/10 Okay

MARIKO

Travelled with family
The hotel was generally old. The staff service was good. However, the walls were thin, and I could hear the voices of the people in the next room until late at night, which was disappointing.
Stayed 2 nights in Dec 2025

4/10 Poor

Rohit

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Basic hotel, need an upgrade desperately.
Stayed 3 nights in Dec 2025

8/10 Good

Gayani

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Elizardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC is fantastic. I hv to turn it u.
Stayed 1 night in Dec 2025

10/10 Excellent

Farida

Stayed 10 nights in Nov 2025

10/10 Excellent

Jazmin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean, staff was very nice and helpful.
Stayed 1 night in Nov 2025

8/10 Good

Bianca

Stayed 1 night in Nov 2025

10/10 Excellent

Gregory

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Ximena

Travelled with family, Travelled with partner
Liked: Amenities
Disliked: Staff & service
Got reservation with Expedia. Waited an hour then came to the hotel , front desk says she doesn’t have my name on the system and had to wait 30 mins for my room
Stayed 1 night in Sep 2025

10/10 Excellent

chancelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff

Clean room, everyone is accommodating, the point is that my room is beside room, but I have earplugs.
Stayed 3 nights in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yeah I really enjoyed my stay & would recommend to others.
Stayed 4 nights in Sep 2025

8/10 Good

Damian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Sebastian at front desk was Excellent. Great customer services.
Stayed 2 nights in Jul 2025

4/10 Poor

Mario

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
wc not working. door notworking. For 3 nights. poor breakfast
Stayed 3 nights in Jul 2025

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness
Good place for a few days, bed was soft and pillows too.
Stayed 2 nights in Jul 2025

6/10 Okay

Andrea

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms were musty stinky. Bed was comfortable and pillows are soft. Staff was nice. Good for a few days.
Stayed 2 nights in Jul 2025

6/10 Okay

Alberto

Stayed 1 night in Jul 2025

8/10 Good

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfy place with a good rate for just overnight stay rather to an all inclusive options in Cancun
Stayed 3 nights in Jul 2025

6/10 Okay

Valley

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This place is very worn. The food is terrible and borderline unsanitary. The rooms aren’t very clean and look extremely worn out. Needs a facelift but fine for a night before you fly out.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities, great service
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Jordy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property didn't look like the pictures I would say, maybe cause of the lighting but overall u get what u pay for; 1 bed with just the basics a tv, mini fridge, and shower.So if u just want to sleep there and shower, enjoying the city's in attractions the whole day while having free breakfast this is the place for u as its conveniently located in the heart of Cancun.
Stayed 2 nights in Mar 2025