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The Heritage Inn

3.0 star property

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Comfort Suite, 1 Bedroom, Balcony, Ocean View | Free WiFi, bed sheets
Suite, 2 Bedrooms, Balcony, Ocean View | Living room | TV
Property grounds
Suite, 2 Bedrooms, Balcony, Ocean View | Balcony
Café

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Windy Hill, Cane Garden Bay, Tortola
  • Place, Great Carrot Bay
    ‪16 min walk‬
  • Place, North Shore Shell Museum
    ‪17 min walk‬
  • Place, Apple Bay
    ‪1 min drive‬
  • Airport, Tortola (EIS-Terrance B. Lettsome Intl.)
    ‪23 min drive‬

Room options

View all photos for Comfort Suite, 1 Bedroom, Balcony, Ocean View

Free WiFi, bed sheets

Comfort Suite, 1 Bedroom, Balcony, Ocean View

9.2 out of 10
Wonderful
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Balcony, Ocean View

Suite, 2 Bedrooms, Balcony, Ocean View | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Suite, 2 Bedrooms, Balcony, Ocean View

10.0 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • Sleeps 4
  • 2 King Beds and 1 Single Bed
  • Free Wi-Fi

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About this property

The Heritage Inn

Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out. Bathrooms are shared.
The Heritage Inn offers 7 accommodations with complimentary bottles of water and coffee/tea makers. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Guests have access to shared bathrooms. Bathrooms include a shower.

This Cane Garden Bay hotel provides complimentary wireless Internet access. Televisions come with satellite channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at The Heritage Inn. During your stay, you'll be within walking distance of Ballast Bay. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Within a 15-minute walk of Ballast Bay and Great Carrot Bay
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Heritage Inn also features an outdoor pool and express check-out. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Cane Garden Bay hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
Bananakeet Cafe – On-site restaurant. Happy hour is offered.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 14 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of USD 80

Restaurants on site

  • Bananakeet Cafe

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shared bathroom (in-room sink)
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Living room
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: USD 30 for check-in between 9:30 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Saturday - Sunday (9:30 AM - 2:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 September to 15 October:
  • Bar/Lounge
  • Dining venue
The following facilities are closed for Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Heritage Inn

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 14 for adults and from USD 10 for children
  • Late check-in fee: USD 30 for check-in between 9:30 PM and midnight
  • Hosted evening meal: USD 80

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 3:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Heritage Inn Cane Garden Bay
Heritage Cane Garden Bay
The Heritage Inn Hotel
The Heritage Inn Cane Garden Bay
The Heritage Inn Hotel Cane Garden Bay

The Heritage Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 205 out of 296 reviews
Rating 8 - Good. 59 out of 296 reviews
Rating 6 - Okay. 20 out of 296 reviews
Rating 4 - Poor. 6 out of 296 reviews
Rating 2 - Terrible. 6 out of 296 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Destiny

Liked: Staff & service, amenities, property conditions & facilities
It was an amazing stay! Will definitely be back
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

RICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view was awesome!! pool and then facilities were very good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
The rooms were excellent! Clean and organized! We loved it! Their restaurant was also excellent! Food was delicious! Staff was very helpful and caring!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities
Excellent experience! Quick and easy check in, clean, comfortable accommodation with everything you need to prepare meals. Wonderful view and great restaurant onsite. Tia, the property manager was so kind and accommodating.
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, property conditions & facilities
Great location, room was great and fantastic restaurant with awesome views!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Beautiful sunsets from our balcony
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at Heritage Inn. Clean and comfortable rooms, very soft towels. Fun happy hour and really great food. Staff was wonderful, helped me get cabs and information on what was around. Incredible views of ocean with beautiful sunsets. Great location
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great and Tia was our host was amazing
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Great views from the patio. We wished we could have the door open for the breeze and view but there are no screens. Walls were super thin and could hear everything our neighbors were saying. Restaurant had great food. Good location close to Can Garden Bay and Apple Bay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
This place is amazing! Staff is welcoming and kind. They were unbelievably accommodating when our flights delayed our arrival. The views are the best on the island for sunset. And the pool was perfect for kids. The rooms were clean and spacious. The beds were comfortable. This place is a hidden gem.
Sunset from the pool deck.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, room comfort
Office closed when we arrived. Restaurant staff let us in the room. Restaurant staff very capable and friendly. Good WiFi. No tv.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dione

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for someone who looking for quiet and relaxation.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Laurel

Liked: Cleanliness
The room was clean. The office should’ve been opened until the last guest arrives rather than having to go to the restaurant on property to let the staff know you have arrived. I was looking forward for a guest reception check-in.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived Tia made us very welcome. Property is clean, amazing views with a nice pool and the restaurant on property; Bananakeet has amazing food and staff. Tanisha, Amoy, Kay, Shannek and Ninja we courteous, professional and always went out of their way to offer great service. Thank you for making the last two weeks special for our party.
Stayed 15 nights in Dec 2025
Verified

10/10 Excellent

Julie Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful panoramic view from our room. Very friendly staff treat you like family.
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Candace

Liked: Cleanliness, amenities, property conditions & facilities
The best place to stay in BVI, our third time staying here, has everything you need to enjoy your trip!
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location, simple and clean rooms, and friendly, genuine staff made it a wonderful stay.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay at Tortola

Excellent staff! Friendly and accommodating.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heritage Inn is a wonderful place to stay! My husband and I took a mini honeymoon and the room was all we needed. The kitchen was an added plus! This place has spectacular views, maybe the best of the entire island and the location is just a short drive to Cane Garden Bay, Smugglers Cove, the ferry, and other great restaurants! Only complaint was the water pressure in the shower (it was very soft). The staff and atmosphere were amazing! We hope to return in the future!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a great place to stay; staff very friendly and accommodating.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service
What a hidden gem on Tortola! This is a small (7-room) hotel located on a bluff overlooking the ocean. While it is not a 5-star resort, the accommodations were clean, somewhat updated and comfortable. We stayed in a two-bedroom apartment that I affectionately have named "The Penthouse," as it sits at the top of the property. The expansive balcony overlooks the ocean, and numerous other islands in the British Virgin Islands as well as the US Virgin Islands. The view is simply breathtaking! There is a small pool, and a freshly cooked breakfast (ordered the night before) is delivered to the room at our requested time. It's a major plus that one of the island's top-rated restaurants, Bananakeet, is on property. Cane Garden Bay is a short 5-7 minute cab ride away, as are a number of great restaurants below the resort. The staff were so kind and welcoming and a pleasure to speak with. We will definitely be visiting The Heritage Inn again!
Stayed 6 nights in Feb 2026
Verified

8/10 Good

mary e

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a view ,nice staff very quiet, restaurant was great
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Shirley

Liked: Cleanliness, staff & service
Was a pleasant stay
Stayed 3 nights in Sep 2024
Verified

8/10 Good

PAUL

Liked: Staff & service
The staff very very friendly the property needs some TLC
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Great views, reasonable pricing and great onsite restaurant
Stayed 1 night in Feb 2024