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The Black Horse

3.0 star property

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Photo gallery for The Black Horse

Relax in a serene courtyard with a shaded seating area, surrounded by lush greenery and a brick building.
Step into The Black Horse, a traditional pub with a classic brick facade and welcoming entrance.
Relax in comfort with a large bed, desk, and window with curtains.
Enjoy meals in this inviting dining area with a wooden table, vase, and vintage placemat.
Enjoy a serene outdoor space with a beautifully maintained lawn, lush plants, and a shaded patio area.

Popular amenities

  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
11 Orchard Street, Canterbury, England, CT2 8AP
  • Marlowe Theatre
    ‪7 min walk‬
  • Canterbury Cathedral
    ‪10 min walk‬
  • University of Kent
    ‪11 min walk‬
  • London (SEN-Southend)

Room options

View all photos for Basic Twin Room, Ensuite (Attic-restricted height )

Basic Twin Room, Ensuite (Attic-restricted height ) | 1 bedroom

Basic Twin Room, Ensuite (Attic-restricted height )

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Double Room, Ensuite

Traditional Double Room, Ensuite | Miscellaneous

Traditional Double Room, Ensuite

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Single Room, Ensuite (Cosy)

Basic Single Room, Ensuite (Cosy) | 1 bedroom

Basic Single Room, Ensuite (Cosy)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Single Bed

View all photos for Double Room, Ensuite (in the Garden)

Double Room, Ensuite (in the Garden) | 1 bedroom

Double Room, Ensuite (in the Garden)

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Black Horse

Bed & breakfast with free breakfast, near University of Kent
Along with self parking, this smoke-free bed & breakfast has a garden and free breakfast. WiFi in public areas is free.
The Black Horse offers 5 accommodations. Housekeeping is provided on a daily basis.
During your stay at The Black Horse, you're just a quick walk from St. Dunstan's Church. Features include free breakfast and free WiFi in public areas, plus self-parking (surcharge).
  • Free breakfast offered
  • Free WiFi and wired Internet in some public areas
  • Self-parking available for a fee
  • Services include luggage storage
  • Within a 15-minute walk of Canterbury Cathedral and University of Kent
Free breakfast is served. Public spaces have free WiFi and wired Internet. Parking is available for a fee.

This 3-star Canterbury bed & breakfast is smoke free.

Guests are served a free breakfast.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (surcharge)

Food and drink

  • Free breakfast available

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 7:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property is professionally cleaned
This property does not have a front desk.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Black Horse B&B Canterbury
Black Horse Canterbury
Black Horse B&B Canterbury
Black Horse Canterbury
Bed & breakfast The Black Horse Canterbury
Canterbury The Black Horse Bed & breakfast
The Black Horse Canterbury
Black Horse B&B
Black Horse
Bed & breakfast The Black Horse
The Black Horse Canterbury
The Black Horse Bed & breakfast
The Black Horse Bed & breakfast Canterbury

The Black Horse Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 78 reviews
Rating 8 - Good. 27 out of 78 reviews
Rating 6 - Okay. 7 out of 78 reviews
Rating 4 - Poor. 9 out of 78 reviews
Rating 2 - Terrible. 7 out of 78 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely stay - need some bottled water in the room as unable to fill kettle it kept coming out warm from the tap so unable to drink
Stayed 1 night in Mar 2025

2/10 Terrible

Ken

Disliked: Property conditions & facilities
I could not stay and had to book another hotel for the night. The door to the garden did not lock and only a broken lump of metal was holding it closed. This fell on me when I was trying to open the door. A disgrace, I would like a refund
Stayed 1 night in Nov 2024

8/10 Good

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually, I was sick the entire time I was there, not the fault of the Black Horse. However, the parking situation is terrible. While sick, I had to move the car several times. I found my rental car was side-swiped, and I'm having to pay for damages my insurance doesn't cover. Again, not the fault of the Black Horse.
Stayed 5 nights in Oct 2024

10/10 Excellent

Nicholas, Folsom

Liked: Cleanliness, staff & service, property conditions & facilities
A simple B&B that does exactly what you expect. I'd happily stay there again.
Stayed 3 nights in Aug 2024

10/10 Excellent

sonia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money! Close to Canterbury , shops a five minute walk at the most and pubs and restaurants even less. We stayed in the garden room which felt bright and airy and it was lovely to sit in the garden with a glass of wine.. This isn't a pub anymore so there wasn't anyone to welcome us which wasn't a problem.. But breakfast had friendly staff and tasty food.. Our only small problem was getting our key code as we booked last minute, but after a phone conversation it was sorted straight away. Would definitely stay again and recommend to friends..
Stayed 1 night in Aug 2024

6/10 Okay

Julian

Travelled with partner
Liked: Staff & service
Very quaint but noisy
Stayed 1 night in May 2024

10/10 Excellent

Nigel

Stayed 1 night in Jan 2024

8/10 Good

Jackie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was excellent...worked perfectly Great location
Stayed 1 night in Sep 2023

2/10 Terrible

Guillaume

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2023

6/10 Okay

Mike

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was fine, the guy on reception (although new and not very experienced) was fine - my only issue was that the pub was closed the night we stayed - and I wasn't expecting that.... it would appear the pub is only open certain nights of the week and that is not made clear on their site... also parking is a bit of an issue as everywhere around is permit parking only. However it is a great location to walk into the city, and Canterbury is really lovely.
Stayed 1 night in Aug 2023

10/10 Excellent

Janet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conference stay

We stayed while attending a conference at the university. The location was excellent (close to the town center, easy to reach the university, close to the train station) and the hosts were very hospitable and easygoing! We stayed in the garden suite and really enjoyed the access to the garden from our room, which was also very comfortable. Breakfast was fantastic!
Stayed 2 nights in Jun 2023

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service
Ok
Stayed 3 nights in Apr 2023

8/10 Good

Trevor

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

my stay

It was a pleasant stay, breakfast was good too.
Stayed 1 night in Feb 2023

10/10 Excellent

Michael

Stayed 1 night in Feb 2023

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good visit, I would book again.

Nice people who run it, good breakfast. The lady who made my breakfast was very kind. Good bed, good shower. Good location.
Stayed 2 nights in Jan 2023

4/10 Poor

Wayne

Travelled with partner
Disliked: Amenities, property conditions & facilities
No wardrobe or even hanging rails available in the bedroom ??. Staff looked somewhat overwhelmed at breakfast, food hygiene was pretty much non existent. No apology from the staff either after a fire alarm went off at silly o'clock in the morning. Fully aware that sometimes these things can happen accidentally but an acknowledgement of interrupted sleep would've been welcomed Overall would have to say this was the least pleasant experience I've ever had whilst on a break either at home or abroad. Don't be surprised if your expectations based on a half decent website don't marry up with the reality of staying there.
Stayed 1 night in Sep 2022

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and helpful friendly staff 😀. Expedia said there was parking ,which is a stretch of the imagination . There is a road with cars parked on it. Haha!!
Stayed 3 nights in Apr 2022

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good, location was excellent for getting into town. Spotlessly clean and service was very friendly. They are very accomodating when it comes to breakfast. Only negatives was a small issue with the wifi and the lack if parking, but there was a very reasonable multistory around the corner.
Stayed 1 night in Nov 2021

10/10 Excellent

Charlie

Stayed 1 night in Nov 2021

4/10 Poor

Christine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Worst Break ever

Our room was very disappointing, The toilet basin was loose from the wall & leaking. The radiator we wasn't able to turn off & the weather was lovely and hot 17th & 18th Sept. We were banking, This was mention to the manager first thing in the morning.They did try & get there handy man in but no answer to his phone. second night even hotter didnt get much sleep both night, woke up in morning feeling very sick, The window was open & there was so much rubbish just outside the window that could have been cleared away. We didn't stay for breakfast due to us feeling unwell. I telephoned the manager later that day (Kirsty) & complained I said it wasn't expectable to let that Room 10 & I believe we needed so sort of a refund. Kirsty agreed & said that she would have to speak to the owner & would call me back, Guess what Kirsty didn't return my call so I call again - Kirsty said that The Black Horse wasn't letting out the Room on the 18th. She agreed that we should have a refund, But still hadn't seen the owner, Ha still wanting for that call its gone TWO WEEKS - And no call .
Stayed 2 nights in Sep 2021

10/10 Excellent

Samual

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Joselito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The B&B was lovely and wonderful. Breakfast are great and the staff are nice and friendly.
Stayed 1 night in Sep 2021

4/10 Poor

Stephane

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Sep 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, room comfort

Disorganised chaos

Complete shambles the self check in didn’t work also had no emails to guide through the process upon arrival.eventually gained access The room I was finally allocated wasn’t cleaned dirty bathroom,bed not changed,bins not emptied etc telephoned the number on the desk and complained a very angry woman who was very rude arrived to clean the room thoroughly eventually got to bed after midnight!! The third night I was awakened by a stranger opening my door via a digital key code and entering turning on all the lights telling me I was in her room and I had to leave because she had booked and been allocated it!!! Was promised a refund and receipt and so far nothing My advice is DO NOT STAY HERE !!!!!
Stayed 4 nights in Sep 2021