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The Falstaff Hotel

3.0 star property

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Photo gallery for The Falstaff Hotel

Front of property – evening/night
Bar (on property)
Classic Double Room | 1 bedroom, hypo-allergenic bedding, individually decorated
Concierge desk
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
8-10 St Dunstan Street Kent, Canterbury, England, CT2 8AF
  • Marlowe Theatre
    ‪5 min walk‬
  • Canterbury Cathedral
    ‪7 min walk‬
  • University of Kent
    ‪12 min walk‬
  • London (SEN-Southend)

Room options

View all photos for Cosy Double Room

Cosy Double Room | 1 bedroom, hypo-allergenic bedding, individually decorated

Cosy Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room | 1 bedroom, hypo-allergenic bedding, individually decorated

Luxury Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, hypo-allergenic bedding, individually decorated

Junior Suite

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, hypo-allergenic bedding, individually decorated

Classic Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, hypo-allergenic bedding, individually decorated

Superior Double Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Restaurant

Hampton by Hilton Canterbury

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1002)
The price is €140
for 1 room
includes taxes & fees
24 Jun - 25 Jun
Hampton by Hilton Canterbury

About this property

The Falstaff Hotel

Riverfront hotel with 24-hour front desk and bar/lounge
Along with a bar/lounge, this smoke-free hotel has self parking and coffee/tea in a common area. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and a garden.
The Falstaff Hotel offers 49 accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Cable televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

This Canterbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The Falstaff Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Canterbury Cathedral. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a terrace and coffee/tea in a common area
  • Guests have great things to say about the location and the helpful staff
  • Steps from Westgate Gardens and Westgate Gardens and Towers
As a guest of The Falstaff Hotel, you'll find a terrace, a garden, and coffee/tea in common area. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The Falstaff Hotel also features complimentary newspapers in the lobby and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Canterbury hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Polish, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 12 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 14.50 for adults and GBP 10 for children
  • A bar/lounge
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Cots (infant beds) are available for GBP 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.50 for adults and from GBP 10 for children
  • Uncovered self-parking fee: GBP 12 per day
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Falstaff Canterbury
Falstaff Hotel
Falstaff Hotel Canterbury
Hotel Falstaff
The Falstaff Hotel Hotel
The Falstaff Hotel Canterbury
The Falstaff Hotel Hotel Canterbury

The Falstaff Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 525 out of 1000 reviews
Rating 8 - Good. 354 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent room. The hotel has a really nice atmosphere created in part by the staff together with the interesting decor and layout of the public spaces.
Stayed 1 night in Mar 2025

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast. We were put in their accessible ground floor room, but unfortunately it was quite noisy due to the outside door being slammed day and night. Staff were lovely, and the cocktails were fabulous. Great location near to the city centre.
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Canterbury town centre but still quiet in the room.
Stayed 1 night in Mar 2025

10/10 Excellent

TREVOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Maureen

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Flynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb little room

Can’t fault our stay. Warm welcome at check in, very quick and easy to find our accommodation. Suite was bright, thoughtfully decorated and very very clean. All the information we needed about the hotel and services was either communicated directly or left in the room for us to read. Complimentary hot drinks, warm room and comfortable bed. Nicely equipped bathroom and a hairdryer which was really appreciated. Breakfast was really good and so quick. Never received a full English breakfast as quickly as that. Waiting staff were lovely. Easy and friendly check out. We won’t hesitate to return
Stayed 1 night in Feb 2025

8/10 Good

Matthew

Stayed 2 nights in Feb 2025

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay for one night at the Falstaff. Very historic inn dating back to the 16th Century. Room lovely and clean with comfortable bed. Staff were very pleasant, helpful and friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, conveniently located near downtown Canterbury. Staff was very friendly, property well maintained. Highly recommended!
Stayed 3 nights in Feb 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boyfriend and I went here for our 1 year anniversary/ Valentine’s Day. We stayed for 2 nights with breakfast included both mornings. We were truly looked after and all the staff are so friendly and professional. The room is absolutely stunning with ‘posh’ tea and coffee ready for you as-well as a kettle, cups, water and glasses. They have a happy hour between 6-7 which we took full advantage off as the cocktails are absolutely beautiful. Can’t wait to stay here again
Stayed 2 nights in Feb 2025

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel lovely location for exploring Canterbury. Staff very helpful great breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle-Marie, Chertsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming staff, great drinks, gorgeous and comfortable rooms and in a great location. Would definitely stay again!
Stayed 1 night in Feb 2025

4/10 Poor

Caroline

Liked: Cleanliness
Disliked: Staff & service, room comfort

Room 34 no heating

We were told they had given us an upgrade on arrival. The room itself was fine but unfortunately the heating in the room wasn't working. We raised our concerns with reception at 5pm, we went out at 6pm and explained at reception again that the room was very cold and the heating wasn't working. We were told they would look into it. At 9 30pm we returned to the room and still no heating it was freezing. We went to the bar to warm up and asked reception what they had done as it was still cold. He said he would find out and let us know. The first receptionist we spoke to arrived back and basically said there were no rooms free and nothing they could do. My husband asked for a electric heater as it was too cold to stay in that room, they said they don't have any. My husband pointed out that the receptionist was literally standing in front of one behind his desk. They eventually put it in our room. The reception staff really weren't interested in helping us
Stayed 1 night in Feb 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with history. Staff is friendly and helpful. We have used this hotel several times. We just love it.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT STAY ALL GOOD ALHAMDULILLAH

ALL GOOD HELPFULL GREAT AREA LOVELY STAFF GREAT
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Stayed 1 night in Jan 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Hotel is lovely. The cosy doubke is small. Also, he aware that the hotel car park is only for patrons, but you are charged £12 a day extra, which is a bit of a con and should he included in the stay. So factor that into your fees
Stayed 2 nights in Jan 2025

10/10 Excellent

andrew

Stayed 1 night in Jan 2025

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic decor and all the staff were super friendly and welcoming. Really nice atmosphere in the cocktail bar over the weekend, could have done with an additional staff member as cocktails can take a while to make and if you just want a beer or glass of wine, then its a little wait, however lovely surroundings to wait in. Everything you may like to do in Canterbury is within easy walking distance and some lovely restaurants right on your doorstep. Parking is an additional cost, I hadn't really noticed this when booking, also the fact that if you go out in the car, you may not have a space to come back to even though you have paid for 24hours. We just managed to get the last space in the little back car park on the second evening, but it's a very tight entrance which some vehicles may struggle to use. Would definitely recommend the hotel to others, it was just unfortunate we needed to use the car for work so there felt a little jeopardy as to whether we would get parked when we got back.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

I love this hotel have stayed her several times
Stayed 1 night in Jan 2025

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lots of bars and restaurants, all within walking distance. Staff were warm and friendly
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025