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Protur Turó Pins Hotel

4.0 star property

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Photo gallery for Protur Turó Pins Hotel

Indoor spa tub
Bar (on property)
Indoor spa tub
Junior Suite, Terrace, Ground Floor (Select) | 1 bedroom, minibar, desk, blackout curtains
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
C/. Ses Sevines esq. Cala Lliteras, Capdepera, Mallorca, 7590
  • Place, Cala Ratjada Port
    ‪10 min walk‬
  • Place, Cala Gat Beach
    ‪13 min walk‬
  • Place, Cala Agulla Beach
    ‪14 min walk‬

Room options

View all photos for Junior Suite, Terrace

1 bedroom, minibar, desk, blackout curtains

Junior Suite, Terrace

8.8 out of 10
Excellent
(13 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, Terrace, Ground Floor (Select)

Junior Suite, Terrace, Ground Floor (Select) | View from room

Junior Suite, Terrace, Ground Floor (Select)

8.0 out of 10
Very good
(6 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, Hot Tub (Superior)

Junior Suite, Hot Tub (Superior) | 1 bedroom, minibar, desk, blackout curtains

Junior Suite, Hot Tub (Superior)

9.2 out of 10
Wonderful
(9 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Protur Turó Pins Hotel

Along with a full-service spa, this hotel has an indoor pool and an outdoor pool. WiFi in public areas is free. Other amenities include a restaurant, a health club and a beach bar.
Protur Turó Pins Hotel offers 136 accommodations with minibars and a hairdryer. This accommodation offers separate sitting areas. Satellite televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Protur Turó Pins Hotel. During your stay, you'll be within walking distance of Cala Agulla Beach. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Drinking and dining options include a restaurant, a beach bar and a swim-up bar
  • Breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a playground
  • Within a 15-minute walk of Cala Agulla Beach and Sa Torre Cega
  • Local-area shuttle service available for a fee
Protur Turó Pins Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar and a swim-up bar. WiFi is free in public spaces.

A health club, a steam room, and a terrace are also featured at Protur Turó Pins Hotel.

For a fee, guests can enjoy breakfast daily.
Protur Turó Pins Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily breakfast available for a fee
  • A beach bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body treatments
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during December, November, January, February, March and April.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 4 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property's dress code requires that gentlemen wear long trousers at dinner.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Protur Pins
Protur Pins Aparthotel
Protur Turó Pins Hotel Cala Ratjada
Protur Turo Pins Aparthotel Cala Ratjada, Majorca, Spain
Protur Turo Pins Aparthotel Hotel Cala Ratjada
Protur Turó Pins
Protur Turó Pins Aparthotel Cala Ratjada
Protur Turó Pins Aparthotel
Protur Turó Pins Cala Ratjada
Protur Turó Pins Hotel Hotel
Protur Turó Pins Hotel Capdepera
Protur Turó Pins Hotel Hotel Capdepera

Protur Turó Pins Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 200 out of 288 reviews
Rating 8 - Good. 72 out of 288 reviews
Rating 6 - Okay. 15 out of 288 reviews
Rating 4 - Poor. 1 out of 288 reviews
Rating 2 - Terrible. 0 out of 288 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kiranjeet Kaur

Liked: Amenities
Excellent service, amenities and choice of cuisine.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the hotel, food is really good 👍👍
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's very good experience to live in the property. Excellent location, nice staff, great accommodations...
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all incredibly friendly all the time. A lovely place for families
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jens

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very good as the last times.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Maksym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for a family vacation
Stayed 7 nights in Jul 2022
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful, the food options were fantastic and the entire complex very clean, well organised, professional and just great all round.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Juraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great small family hotel

Great family hotel, not so big, everything is close and handy and you always know where your kids are. Nice playground, sufficient pool, we had a feeling that it is not very full or crowded even in topseason (august).
Stayed 10 nights in Aug 2025
Verified

10/10 Excellent

Asim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will surely come back again, clean, nice staff, good food and reaaly quite hotel...
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Cristel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and seemed happy to be here. Hotel was clean and the reception staff couldn't do enough for us. We will be coming back here for sure.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service, friendly personal on site, great and delicious dinner
Stayed 14 nights in Aug 2024
Verified

10/10 Excellent

Nolwenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and people.
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was perfekt, service on the top ! I was surprised how they menaged to make all guests happy. Thanks for having us.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Anestis

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly personel, ready to serve and help you anytime, always with a smile on their face. THe hotel itself was clean, had everything a family could ask for with daily activities for the kids, tasty food with a theme day every day. We will visit again next year for sure!
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Freya Minnoli

Liked: Cleanliness, amenities, property conditions & facilities
The room and staff were lovely. There was always extra care taken to look after guests and events such as evening performances and kids activities made it a really welcoming atmosphere. The breakfast was amazing with plenty of options for everyone. Overall, it was a really enjoyable experience and thank you to all who made it so perfect.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with the best hardworking staff, nice pool (great temperature of the water) and the surrounding is beautiful, nice beaches in about 5 minutes driving. The hotelroom is nice and clean and we loved the airconditioning.
Stayed 8 nights in Aug 2024
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay at Protur Turo Pins. The Stuff is escellent. The Food is very good.
Stayed 8 nights in Aug 2024
Verified

10/10 Excellent

francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept and we'll run property. Very professional staff and all the premise is spotless. This is highly recommended, especially for families
Stayed 12 nights in Jul 2023
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Very clean and spacious rooms - we had the Junior Ground Floor suite which had a lovely sized balcony. It was great that we had a fridge as well. Food was delicious and lots of variety. Would definitely recommend this hotel.
Stayed 7 nights in Aug 2024
Verified

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the space in the room, staff was friendly, food was excellent. Lots of young families with children under 5.
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property conveniently located. Staff is amazing! We chose the half board option. Fantastic, huge buffet breakfast and dinner. Wait staff unbelievably friendly and go out of their way for your every need. I highly recommend this hotel.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Matthieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect except the animation for the children or some night show
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with lots of friendly staff. Great facilities and really clean. The breakfast buffet offers a lot of variety, as does the evening meal. But still plenty of really good local restaurants around. Our daughter loved the mini disco they do every night for the little ones followed by evening entertainment every night for the adults.
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great choice for young families, the sun beds were the best quality I’ve ever seen and there was never a rush to reserve beds which made it a more relaxing holiday. The restaurant choices were good and we particularly enjoyed the omelettes made by the chef. If I was going to suggest how it could be further improved, I’d add some mixes of fruit/vegetable smoothies which I have enjoyed at some other hotels in the past, We stayed in room A013 which was in a great location close to the pool and the bar but there were some signs of water damage on the floor and there was a bit of a damp smell when the door had been closed for a while, this quickly cleared when we were using the room and didn’t really affect us too much. Overall we had a great holiday here.
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

Harinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, family really enjoyed our stay. Breakfast was good quality (omelette station and fresh pastries personal favourites) , food at bar not over priced and good quality and location was perfect (close to many restaurants and beach not far). Indoor swimming was a great option as was heated (outdoor was not heated but kids didn’t seem to mind). We also enjoyed playing table tennis in between swimming and chilling at the pool. We would go back again for sure as thought it was very good value.
Stayed 7 nights in Oct 2024