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Chapter House Boutique Hotel

5.0 star property

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Photo gallery for Chapter House Boutique Hotel

Front of property
Lobby
Exterior detail
Garden
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
14 Akademie Street, Franschhoek, Western Cape, 7690
  • Place, Franschhoek Town Hall
    ‪5 min walk‬
  • Place, Franschhoek Art House
    ‪6 min walk‬
  • Place, Franschhoek Wine Tram
    ‪14 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪73 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, individually decorated

Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Coffee and/or coffee maker

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | Premium bedding, in-room safe, individually decorated

Classic Room

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Pool Access

Superior Room, Pool Access | Terrace/patio

Superior Room, Pool Access

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Chapter House Boutique Hotel

An outdoor pool, a bar/lounge and coffee/tea in a common area are available at this guesthouse. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include spa services, concierge services and dry cleaning.
Chapter House Boutique Hotel offers 9 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels.

Bathrooms include baths or showers, slippers and hairdryers. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the guest house include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Chapter House Boutique Hotel, you're just a quick walk from Sénéchal-Senekal Art Gallery. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 3-minute walk from Sénéchal-Senekal Art Gallery and 3 minutes on foot from Huguenot Memorial Museum
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, spa services, and a terrace are also featured at the luxury Chapter House Boutique Hotel.

Smoking is allowed in designated areas at this 5-star Franschhoek guest house.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour pool access
  • Bicycle rentals
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the guest house before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Klein Oliphants Hoek Boutique
Klein Oliphants Hoek Boutique Franschhoek
Klein Oliphants Hoek Boutique Hotel
Klein Oliphants Hoek Boutique Hotel Franschhoek
Chapter House Franschhoek
Chapter House Boutique Hotel Guesthouse
Chapter House Boutique Hotel Franschhoek
Chapter House Boutique Hotel Guesthouse Franschhoek

Chapter House Boutique Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 83 out of 107 reviews
Rating 8 - Good. 18 out of 107 reviews
Rating 6 - Okay. 3 out of 107 reviews
Rating 4 - Poor. 3 out of 107 reviews
Rating 2 - Terrible. 0 out of 107 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

elle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, we will be back! And will be recommending to our friends.
Stayed 1 night in Jan 2026

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice with the private pool. Staff was very friendly and helpful. Perfect location
Stayed 3 nights in Dec 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
The property was located in a great spot….close enough for walking to shops and restaurants The staff is very friendly and helpful….with a yummy breakfast
A really good sign on my first day
Stayed 2 nights in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Place

Only stay one night will hopefully be back
Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Stayed 4 nights in Feb 2025

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely wonderful and gracious. The hotel has interesting spaces, from classic to modern. Terrific breakfast spread.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ronya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and homey

There was a mixup with the room that we had booked but the staff was great and super helpful. Once we got it sorted we had a beautiful room. Honestly it feels like being at home, a very beautiful home. Can’t recommend it enough!
Stayed 2 nights in Jan 2025

10/10 Excellent

Gavin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Franschhoek and a good hotel chain to stay associated with , there are a few in the group to choose from.
Stayed 1 night in Jan 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

This is a fantastic boutique hotel in a great location. The breakfast was delicious and varied, the staff extremely friendly and helpful. Room 15 is amazing with huge corner double aspect windows and beautiful views of the hills.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jill, Blandford Forum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet, comfortable, tranquil place to stay in Franschhoek with all required amenities. Staff were very helpful. Breakfast was good. Enjoyed being able to walk around the town easily from the hotel. Many dining options within an easy walk.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lori

Travelled with family
Lovely place. Staff is excellent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel. Good location off the noise of the main road, yet within walking distance of all Franschhoek has to offer. We had a pool suite and definitely worth the extra bit for the luxury. Everything you need for a wonderful stay is in your room or available at the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Gerd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, theyvwent out of their way to please. Property and facilities were great
Stayed 1 night in Sep 2024

10/10 Excellent

ulises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel! Incredible kind staff and the breakfast was delicious. I will definitely be back - thank you for a beautiful memorable vacation.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely boutique hotel, down a quiet side street but close to the main road, with great staff. Max greeted us on arrival and was always checking to make sure we were happy. He also gave an excellent recommendation for dinner. Our room was a good size and the bathroom was supplied with spa products which were very nice and available to buy. Free coffee was always available and supplemented by cake of the day in the afternoon. Breakfast was excellent with a wide choice on offer.
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Yvonne

Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chapter House heaven

The only disappointment was a lack of a fridge in the room, that would have made it perfect.
Stayed 3 nights in Jan 2024

10/10 Excellent

T. Reginald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terific property. I'd stay here again easily. Great modern rooms and thoughtful amenities.
Stayed 2 nights in Jan 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay in this boutique hotel. Great room and very nice breakfast. Good location for the town centre. Look forward to staying here again one day. Would recommend!
Stayed 2 nights in Oct 2023

4/10 Poor

Jan

Liked: Cleanliness
Disliked: Staff & service, room comfort

Uncaring

For an expensive hotel not even a mini bar or working TV is a bit sloppy. Untrained staff.
Stayed 2 nights in Jul 2023

10/10 Excellent

YOLANDE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis in Franschhoek

Gorgeous little oasis in Franschhoek. Staff were very eager to please and the new wing where we stayed was well appointed. Minor points for improvement: coffee machine had very bright lights which came on when power came back on in the middle of the night - couldn't figure out how to turn them off so threw a towel over it! Staff may benefit from a little education about drinks in the bar and the absence of tonic to go with the wide selections of gin was a bit disappointing. It was very cold during our stay - the single spare blanket was insufficient as there is no heating when the power is out. But these are all comparatively minor points and the overall atmosphere, ambience and attention to detail were all excellent.
Stayed 1 night in Jul 2023

10/10 Excellent

elinor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023