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@Franschhoek Hotel

3.5 star property

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Photo gallery for @Franschhoek Hotel

Indoor pool, outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas
Reception
Reception hall
Executive Suite | In-room safe, desk, laptop workspace, blackout curtains
Standard Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
R 45, La Brasserie Farm, Franschhoek, Western Cape, 7690
  • La Motte Estate
    ‪1 min drive‬
  • Franschhoek Wine Tram
    ‪3 min drive‬
  • Boschendal Estate
    ‪4 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪50 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, blackout curtains

Executive Suite

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room

  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, blackout curtains

Junior Suite

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Vineyard View

Superior Double Room, Vineyard View | In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room, Vineyard View

  • 40 sq m
  • Vineyard view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Le Franschhoek Hotel and Spa by Dream Resorts

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (157)
The price is €150
for 1 room
includes taxes & fees
15 Jun - 16 Jun
Le Franschhoek Hotel and Spa by Dream Resorts

About this property

@Franschhoek Hotel

Hotel in Franschhoek with free breakfast and free valet parking
Along with an indoor pool, this hotel has an outdoor pool and a restaurant. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free manager's reception. Additionally, 2 bars/lounges, a poolside bar and a sauna are on-site.
@Franschhoek Hotel offers 69 accommodations with laptop-compatible safes and complimentary slippers. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. This Franschhoek hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include a separate bath and shower and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at @Franschhoek Hotel, you'll be within walking distance of Leopard's Leap Winery. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self-parking
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and a sauna
  • 11 minutes on foot from Leopard's Leap Winery and a 1-minute drive from La Motte Estate
@Franschhoek Hotel offers its guests a kids' pool, an indoor pool, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

The business-friendly @Franschhoek Hotel also features tour/ticket assistance, a garden, and a picnic area. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Franschhoek hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Hey Joe Restaurant – This brasserie serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Private picnics

Restaurants on site

  • Hey Joe Restaurant

Things to do

  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Private wine tours
  • Sauna
  • Steam room
  • Vineyard
  • Wine tours

Family friendly

  • Baby bath
  • Changing table
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Vineyard

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • No lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Mini-fridge
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Franschhoek Hotel
@Franschhoek Hotel Hotel
@Franschhoek Hotel Franschhoek
@Franschhoek Hotel Hotel Franschhoek

@Franschhoek Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 33 out of 44 reviews
Rating 8 - Good. 6 out of 44 reviews
Rating 6 - Okay. 4 out of 44 reviews
Rating 4 - Poor. 1 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good modern Hotel , great value

This is a new hotel and they’re having their difficulties. When I called to confirm, they said I didn’t have a reservation. Eventually sorted out . there is a main section, and separate.strips of rooms, beautifully done out very modern with a small little patio area. There is a little bit of construction still going on since it is so new, but overall, it is a very beautiful modern property, about 5-6 minute drive out of town. We were quite near the restaurant, so breakfast was a very short walk from our room. Very nice buffet breakfast. The room itself has coffee, tea little bar area, fridge and very well furnished with gowns and slippers. Price was great and I’m sure as time goes on they will, become a very slick operation. We were kind of rushed to leave, even though they very kindly gave us a late departure, one of us left a fully stocked makeup bag on the bed. When we got home, which was about 45 minutes away, and unpacked, we realized the bag was left on the bed. When we called the hotel, the bag was nowhere to be found, totally our fault, but it would’ve been nice if someone had turned it in to lost and found . The staff are very polite and eager to please, The property is very beautiful, and we were perfectly comfortable in our room. They need a sign roadside to indicate where the hotel is- we drove by several times as we did not see a sign.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Beware of a bait and switch on your reservation

The booking and check-in processes have issues. They tried to sneak us in a lower rate room for the higher rate price. Be aware that they only have two junior suites with separate bedrooms so if you are booking one of those, you probably won’t get what is advertised here. The front desk staff is poorly trained. We had to switch rooms twice to finally get what we paid for in the third room in three days and we had to keep on them about it to make it happen. They kept saying it would be taken care of but every time we followed up, they acted like they had no clue what we were talking about. However, all of the bartenders, waitrons, and housekeepers were excellent. The property is lovely, new, and well-kept and the pea foul are fun to observe.
Stayed 7 nights in Feb 2025

10/10 Excellent

Flurry

Stayed 2 nights in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Monique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very spacious, complimentary fruits, good breakfast. Difficult to find as there is no road sign, pool too small for the size if the hotel. Complain about missing hair dryer and outside table were not handeld. Booked twin beds were not prepared and it took several calls to get it done.
Stayed 2 nights in Feb 2025

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Steven Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Steven Alexander

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Wonderful stay in a truly brilliant hotel

The hotel has wonderful facilities and is both comfortable and stylish. The staff were incredible and always very helpful. In particular I would like to thank Cobi and Elana who went above and beyond when we discovered an error with one of our bookings, they really were fantastic!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay here! My room was beautiful! The bed was so comfy and the bathroom was incredible! Staff was lovely and getting around town was very convenient from here.
Stayed 5 nights in Feb 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new and still some snags getting worked out. Asked for a regular coffee pod for the coffee maker and staff said they only had decaf, so supply is clearly an issue. Asked to use a corksrcrew at front desk, and it took them 10 minutes to find one, which had to be delivered from another property (this is the wine country). So some training and supply issues. Once they get up and running, it looks to be a lovely spot. Nice rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Caitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful property just outside of town. Lovely staff. Everything was brand new and very clean. Breakfast was also fantastic.

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved every moment of our stay here! The facilities are gorgeous and the staff is absolutely incredible. The food and beverages at the restaurant are too notch. We loved our stay here, will certainly recommend it to all, and definitely will be back! Amazing!
Stayed 1 night in Jan 2025

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely fantastic hotel

An absolutely stunning hotel. New, modern, beautifully decorated. Everything top class from the facilities to the rooms to the staff. Pool and gym facilities absolutely fantastic. Breakfast was world class as well as the restaurant for dinner. We have to compliment the chef at hey Joe’s restaurant on out of this world food. Staff were friendly and eager to please. I have to say this is one of the best hotels we have ever stayed in . 1000 times over, we will definitely be back on a regular basis. Very reasonably priced for the high standards. Congratulations to owners and management for a fantastic standard and amazing new hotel. The attention to detail is fantastic. Absolutely loved our stay. Extremely highly recommended. Well done
Stayed 1 night in Jan 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super stay

Super new hotel. Lovely grounds although minor gardening work still ongoing. Lovely new rooms with excellent facilities. Best breakfast on our tour Would have been 10/10 but for the poor tv in room
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Robyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant 2-night stay

The hotel had only been open for 5 weeks when we stayed, but we were very impressed with the operation and the facilities available. Very large bed was really comfortable, aircon worked well and the balcony opening out on to a young vineyard was a lovely extra touch. Breakfast on both mornings was great, with lots of options including hot dishes. The gym was well-appointed (by hotel standards), and the sauna was a lovely touch of relaxation during our stay. The stay felt like good value for money - you are a little outside of Franschhoek town, but the vineyards are an easy taxi journey away. The only things I would expect to see which we didn't have, would be filtered water readily available throughout the resort (especially in the gym!), and more toiletries than just body wash and a bar of soap (I'd expect shampoo at a minimum, but conditioner and body moisturiser would be welcome additions). We will certainly consider this hotel again if/when we return to Franschhoek.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice layout, very modern. Nice pool and brewery on property that has great selection of beers and very good menu. Lovely staff! Easy close drive to town and vineyards. Don’t drink and drive! Enjoy!
Stayed 1 night in Dec 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and Brand new hotel, very modern architecture with a Scandinavian flare. Beautiful entrance, grounds, rooms, bathrooms and decor. Great pool area, gym and art sculptures. They own the micro brewery on same property which has great beer and indoor outdoor dining in modern building. Extensive menu, food was delicious especially my morning egg’s Benedict! Great staff too!
Stayed 1 night in Dec 2024

10/10 Excellent

Carike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Had a beautiful view from the room, great breakfast, quiet and rooms are very comfy…
Stayed 1 night in Dec 2024

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nytt o fräscht.

Hotellet har bara varit öppet sedan december. Personalen var hjälpsamma o trevliga men flera lite oerfarna. Hotellet var jättefint och fräscht. Kan rekommendera varmt.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Daniel Benedikt

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Das Hotel hat erst vor Kurzem eröffnet und das merkt man leider doch sehr stark am Service. Als wird eingecheckt haben, mussten wir feststellen, dass wir kein Toilettenpapier auf dem Zimmer hatten. Wir mussten 3 Mal bei der Rezeption anrufen, bis wir jemanden erreicht haben. Selbst dann hat es noch einmal knapp 60 Minuten gedauert, bis uns Toilettenpapier gebracht wurde. Der Lüfter im Badezimmer ist dermaßen laut, dass man nachts kein Licht anmachen darf, da man sonst jede weitere Person im Zimmer weckt. Auch fehlt es einem Mülleimer im Zimmer. Die Sauna und das Dampfbad (ein Grund für unsere Buchung) waren leider beide nicht geöffnet / defekt. Neben unserer Junior-Suite war der Spielplatz für die anliegende Brauerei. Von morgens bis Abends war es im Zimmer so laut, dass man nicht ruhen und sich entspannten konnte. Leider scheint das Personal beim Frühstück auch noch nicht eingespielt und ist sehr unkoordiniert. Heißgetränke werden entweder nicht serviert oder es dauerst bis zu 15 - 20 Minuten.
Stayed 2 nights in Feb 2025