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Hôtel du Canal

3.0 star property

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Photo gallery for Hôtel du Canal

Front of property
Lobby lounge
Free toiletries, hair dryer, bidet, towels
Terrace/patio
Deluxe Triple Room | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
88-108, avenue Arnaut-Vidal, Castelnaudary, Aude, 11400
  • Place, Port Lauragais
    ‪17 min drive‬
  • Place, Historic Fortified City of Carcassonne
    ‪49 min drive‬
  • Place, Cité de l'Espace
    ‪51 min drive‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪44 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, soundproofing, free cots/infant beds

Classic Double Room

7.6 out of 10
Good
(4 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, soundproofing, free cots/infant beds

Classic Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, desk, soundproofing, free cots/infant beds

Deluxe Triple Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, desk, soundproofing, free cots/infant beds

Comfort Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, desk, soundproofing, free cots/infant beds

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Quintuple Family Room

Quintuple Family Room | In-room safe, desk, soundproofing, free cots/infant beds

Quintuple Family Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Triple Room

Economy Triple Room | In-room safe, desk, soundproofing, free cots/infant beds

Economy Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, soundproofing, free cots/infant beds

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Double Room

Economy Double Room | In-room safe, desk, soundproofing, free cots/infant beds

Economy Double Room

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, desk, soundproofing, free cots/infant beds

Family Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Triple Room

In-room safe, desk, soundproofing, free cots/infant beds

Classic Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Hôtel du Canal

Along with a bar/lounge, this hotel has conference space and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, a garden and barbecues are on-site. Private bathrooms are not en suite.
Hôtel du Canal offers 43 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Rooms have detached private bathrooms. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the overall property condition at Hôtel du Canal. During your stay, you're just a quick walk from Canal du Midi. You'll find features such as free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes bicycles to rent
  • Just a 2-minute walk from Canal du Midi and 9 minutes by car from St-Papoul Abbey
  • Pets welcome for a fee (restrictions apply)
Hôtel du Canal offers its guests a terrace, barbecue grills, and a garden. Event space at this hotel measures 1292 square feet (120 square metres) and includes conference space. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Hôtel du Canal also features a picnic area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3-star Castelnaudary hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • Hosted evening meal available daily for a fee of EUR 23; reservation required

Things to do

  • Bicycle rentals
  • Billiards/pool table

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 1,292 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the waterfront
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 7:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 9.50 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 9.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Pet fee: EUR 9.50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 9.0 per night
  • Hosted evening meal: EUR 23

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
The front desk at this property is open daily from 7:30 AM - 7:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Canal Castelnaudary
Canal Castelnaudary
Hôtel du Canal Hotel
Hôtel du Canal Castelnaudary
Hôtel du Canal Hotel Castelnaudary

Hôtel du Canal Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 75 out of 206 reviews
Rating 8 - Good. 84 out of 206 reviews
Rating 6 - Okay. 30 out of 206 reviews
Rating 4 - Poor. 9 out of 206 reviews
Rating 2 - Terrible. 8 out of 206 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Family operated, close to excellent restaurants, train station 10-15 minutes walk, good breakfast
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

ivan

Liked: Cleanliness, staff & service
Great value for money, conveniently located to ride the canal
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Yoann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Stayed 1 night in Sep 2025
Verified

8/10 Good

Maira

Liked: Cleanliness, staff & service, property conditions & facilities
I liked location of the property, walking distance to the town, restaurants. Nice view from the window. Friendly staff.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Ann

Liked: Cleanliness, staff & service, room comfort

Hotel du canal

We had an overnight stay at hotel du canal after a week on a boat. It was a haven of quiet, calm and rest. It is near to the canal and the town. Maxim the host was lovely. He ensured we had all we needed for our stay. The room was spacious clean and tidy with a comfortable bed.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Robb

Disliked: Amenities, property conditions & facilities
Too much money for the room compared to other options along the canal
Stayed 1 night in Oct 2024
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claude the owner was obliging to all requests, even providing an area to enjoy the Rugby World Cup and also the terrace where we enjoyed a drink or two. Our 6 rooms all overlooked the Midi Canal thus we enjoyed the ambience of this famous waterway area.
Stayed 7 nights in Sep 2023
Verified

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
The uncaring reception from the Manager/owner was unique in my history of staying in hotels. Will never ever consider returning to this hovel. Add to that the gastronomic speciality of the region, cassoulet, is the most drab and dreadful plateful of food I have ever eaten. Truly reminiscent of your average Frenchman.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

CHRISTOPHE

Liked: Cleanliness, staff & service, amenities
Chambre propre et patron très sympa !
Stayed 1 night in Feb 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities
Oui la chambre était très bien. Nous étions au calme nous avons passé une bonne nuit
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre joli et tres propre
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

JEAN MARC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bon accueil et prestation en accord avec la description
Stayed 1 night in Sep 2025
Verified

8/10 Good

Marie-Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon séjour☺️cadre magnifique.

Équipements bons , accueil froid
Stayed 1 night in Sep 2025
Verified

8/10 Good

Tomasz

Liked: Cleanliness, staff & service, room comfort

Sympa.

Super bien situé, en plein centre. Même si ça a déjà connu ses grandes heures, c’est quand même un endroit super sympa pour passer du temps. Y’a tout ce qu’il faut. Nickel de propreté.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel

De passage une nuit nous avons trouvé ce sympathique hôtel tout confort. Une chambre de 4 plutôt spacieuse, ventilateur et climatisation. Nous sommes ravis de notre séjour.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Regis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repos pour une nuit pour le voyage des vacances J y retournerais sans problème, très bon rapport qualité prix.. chambre pour 4. 120€. Avec la Clim .. le ptit dej est copieux
Stayed 1 night in Aug 2025
Verified

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Hôtel propre et les propriétaires sympathiques. Nous avions une chambre quadruple. Lits très bon , chambre propre et bien. Points négatifs. La clim bruyante et surtout une porte certes fermée mais qui donne sur une autre chambre... Donc ça niveau insonorisation... vraiment pas top si vous avez des voisins qui se croit seuls dans l'hôtel.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil sympathique, chambre disponible dès 13 heures, parking ombragé facile, restaurants à proximité.
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Franck

Liked: Cleanliness
Disliked: Staff & service

Déceptions

C’est vraiment très dommage, cet endroit pourrait être magnifique, c’est un hôtel qui a du potentiel Mais l’entretien n’est pas au niveau d’un trois étoiles. Les équipements des chambres sont très vieillot. La qualité du petit déjeuner n’est pas à la hauteur du prix demandé pour exemple, le pain était très dur. Les abords de l’hôtel sont laissés à l’abandon . Cet hôtel donne vraiment l’impression d’être en bout de course et de ne plus être géré correctement. Il serait bien de mettre à jour la présentation de cet hôtel sur les sites de présentation.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Nicole

Nous avions annulé notre séjour pour raisons de santé dans les délais prévus
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une nuit

Très bien, petit déj parfait !
Stayed 1 night in May 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel bien placé

L'établissement est très bien placé à proximité du centre vielle et vers les bords du canal du midi. Chambre confortable, salle de bain en état impeccable. Bon rapport qualité / prix. Petit déjeuner complet en buffet. L'hôtel dispose d'un local vélo sécurisé. Parfait pour aller faire des balades en famille le long du canal.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Loic

Liked: Cleanliness, staff & service, room comfort
Hôtel sympathique propre et calme avec la vue sur canal du midi Le seul bémol le parc aurait besoin d'un rafraîchissement
Stayed 1 night in Aug 2024
Verified

6/10 Okay

anne-gaelle

Liked: Cleanliness, property conditions & facilities, room comfort
Nous etions de passage pour une nuit, tres bon acceuil par un monsieur, mais cependant un deuxieme present se permettait de faire des reflexions deplacees aux clients. C est dommage parce que l hotel est tres bien mais il fait fuir les clients.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Luc-Georges

Liked: Staff & service

Corrects

Le séjour était correct, mais l'extérieur du bâtiment surprend, surtout sur l'entretient des abords.
Stayed 1 night in Aug 2024