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Cardiff City Center Hotel by Belvilla

3.0 star property

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Photo gallery for Cardiff City Center Hotel by Belvilla

Interior entrance
Front of property
Lobby
Deluxe Twin Room with View | Hypo-allergenic bedding, desk, blackout curtains, soundproofing
Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Bute Terrace, Cardiff, Wales, CF10 2FE
  • Place, Utilita Arena Cardiff
    ‪1 min walk‬
  • Place, St. David's
    ‪6 min walk‬
  • Place, Cardiff Castle
    ‪11 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Double Room

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Double Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family of 3 Room

Standard Family of 3 Room | Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Family of 3 Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Twin Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Triple Room

  • 11 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Deluxe Twin Room with View

Deluxe Twin Room with View | Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Deluxe Twin Room with View

  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room with View

Deluxe Double Room with View | Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Deluxe Double Room with View

  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Cardiff City Center Hotel by Belvilla

Self parking, coffee/tea in a common area and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Other amenities include a vending machine. Change of towels is available on request
Cardiff City Center Hotel by Belvilla offers 81 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include baths or showers and complimentary toiletries.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Cardiff City Center Hotel by Belvilla. During your stay, you're just a quick walk from Utilita Arena Cardiff. Free WiFi in public areas, breakfast (surcharge) and self-parking (surcharge) are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a lift, a vending machine and coffee/tea in a common area
  • Steps from Utilita Arena Cardiff and Cardiff Metropolitan Cathedral of St David
  • Pets welcome for a fee
As a guest of Cardiff City Center Hotel by Belvilla, you'll find a vending machine, coffee/tea in common area, and a lift. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Cardiff hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 12 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 9.95 for adults and GBP 5 for children
  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (102 centimetre high)
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Built in 1960
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 9.95 for adults and from GBP 5 for children
  • Self-parking fee: GBP 12.00 per night
  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Big Sleep Cardiff
Citrus Hotel Cardiff Compass Hospitality
Big Sleep Hotel Cardiff
Big Cardiff Hotel Sleep
The Big Sleep Hotel Cardiff, Wales
Big Hotel Sleep
Citrus Cardiff Compass Hospitality
Big Sleep Cardiff Compass Hospitality
The Big Sleep Hotel Cardiff By Compass Hospitality Wales
Big Sleep Hotel Cardiff Compass Hospitality
Big Sleep Compass Hospitality
Citrus Hotel Cardiff by Compass Hospitality Hotel
Citrus Hotel Cardiff by Compass Hospitality Cardiff
Citrus Hotel Cardiff by Compass Hospitality Hotel Cardiff

Cardiff City Center Hotel by Belvilla Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 180 out of 574 reviews
Rating 8 - Good. 225 out of 574 reviews
Rating 6 - Okay. 82 out of 574 reviews
Rating 4 - Poor. 46 out of 574 reviews
Rating 2 - Terrible. 41 out of 574 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Charles

Liked: Amenities
Good room could do with more cleaning

10/10 Excellent

Dawn

Stayed 1 night in Dec 2023

2/10 Terrible

Karen

Stayed 1 night in Dec 2023

8/10 Good

Lyn

Stayed 2 nights in Nov 2023

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, staff & service
We stay here quite often, car park onsite which is good value. Central location. Room lovely and spacious. Bed and pillows were a little hard but always bring my own pillow! Will definitely stay again.
Stayed 1 night in Nov 2023

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Elliot

Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The shower’s water pressure was really bad. Housekeeping annoyingly woke me up by knocking on my door on the day I was checking out. Surely they should have a list of people who have checked out already? Other than that it was a good stay. Good location and price.
Stayed 2 nights in Nov 2023

2/10 Terrible

Giridhar

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Roger

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Nafeesa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The plug sockets were hanging off the wall and sparking … shower was broken, bed sheets with blood on, dirty black mould on bath and windows. Freezing room which took over 2 hours to warm The list goes on - I will never use this property again, it was beyond acceptable and I’m a generally very easygoing person and not that fussy but these absolutely dehumanising standards… I am stunned that Expedia even allow this on their supposed good standard website
Stayed 1 night in Nov 2023

10/10 Excellent

Courtney

Stayed 1 night in Nov 2023

4/10 Poor

Aiza

Stayed 2 nights in Nov 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value on a spacious room with a view. *****

...I chose this hotel (vs others in a similar price range) for a clean, spacious room with a bit of a view (upper floors, for a little xtra money) and a friendly and helpful staff and the Citrus delivered, so it was a great value-play for me, absolutely!!! Thanks, Citrus, see you next time. *****
Stayed 3 nights in Nov 2023

10/10 Excellent

Mamadou

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Genna

Stayed 1 night in Nov 2023

6/10 Okay

Sophie

Stayed 1 night in Nov 2023

6/10 Okay

Jacqui

Travelled with partner
Only 17 car parking spaces for 83 rooms . No restaurant, expensive for basic amenities
Stayed 1 night in Nov 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff at reception and a big, clean room. Thank you!
Stayed 1 night in Nov 2023

6/10 Okay

Tomas

Stayed 1 night in Oct 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for a night out in Cardiff
Stayed 1 night in Oct 2023

10/10 Excellent

Adele

Stayed 1 night in Oct 2023

8/10 Good

Jack

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

2/10 Terrible

Sarah

Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023