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Hilton Cardiff

4.5 star property

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Photo gallery for Hilton Cardiff

Presidential Suite | View from room
Reception
Presidential Suite | Minibar, in-room safe, desk, laptop workspace
Indoor pool, open 7:00 AM to 8:00 PM, lifeguards on site
Presidential Suite | Living area | Flat-screen TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning

Explore the area

View in a map
Kingsway, Cardiff, Wales, CF10 3HH
  • Place, Cardiff Castle
    ‪1 min walk‬
  • Place, St. David's
    ‪5 min walk‬
  • Place, Utilita Arena Cardiff
    ‪11 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪34 min drive‬

Room options

View all photos for King Superior Room

Minibar, in-room safe, desk, laptop workspace

King Superior Room

  • Sleeps 2

View all photos for KING DELUXE ROOM WITH CARDIFF CASTLE VIEW

Minibar, in-room safe, desk, laptop workspace

KING DELUXE ROOM WITH CARDIFF CASTLE VIEW

  • Sleeps 2

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

7.6 out of 10
Good
(7 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area | Flat-screen TV

Executive Suite, 1 King Bed

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

View from room

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Minibar, in-room safe, desk, laptop workspace

Family Double Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Double Room (Deluxe)

Minibar, in-room safe, desk, laptop workspace

Family Double Room (Deluxe)

8.6 out of 10
Excellent
(27 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room 1 King Bed

Bathroom amenities | Free toiletries, hair dryer, towels

Deluxe Room 1 King Bed

  • Sleeps 2

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.0 out of 10
Very good
(10 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.6 out of 10
Excellent
(62 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Cardiff

This smoke-free hotel features an indoor pool, a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a hot tub are on-site.
Hilton Cardiff offers 197 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Cardiff hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, sports massages and Swedish massages.
Hilton Cardiff's great location gets high marks from our customers. During your stay, you're just a quick walk from Cardiff Castle. Free WiFi in public areas, an indoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy local cuisine while dining at Grey Restaurant
  • To-go breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the breakfast
  • Within a 10-minute walk of St. David's and Cardiff Castle
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Hilton Cardiff, you'll find an indoor pool, a health club, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 7 meeting rooms, and coworking spaces. Event space at this hotel measures 3651 square feet (339 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Hilton Cardiff.

This 4.5-star Cardiff hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7 AM to 10 AM.
Grey Restaurant – This restaurant specialises in local cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transport

  • 24-hour offsite parking (GBP 35 per day); discounts available

Food and drink

  • Daily breakfast to-go available 7 AM to 10 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Grey Restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Dining table
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,651 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Double-glazed windows
  • Lifeguards
  • Locally-owned and organised tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Dining table
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 35.00 per accommodation, per stay
  • Weight limit: 22 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 19.95 per person
  • Fee for in-room wireless Internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired Internet: GBP 15.00 per day (rates may vary)
  • Fee for wired Internet in public areas: GBP 15 per day (rates may vary)
  • Nearby parking fee: GBP 35 per day(984 ft away; open 24 hours)
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 25.0 per day
  • Pool fee: GBP 5 per person per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff Hilton

Hilton Cardiff

Hilton Hotel Cardiff

Cardiff Hilton Hotel

Cardiff Hilton International

Hilton Cardiff Hotel Cardiff

Hilton Cardiff Wales

Hilton International Cardiff

Hilton Cardiff Hotel

Hilton Cardiff Hotel

Hilton Cardiff Cardiff

Hilton Cardiff Hotel Cardiff

Hilton Cardiff Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 545 out of 1003 reviews
Rating 8 - Good. 240 out of 1003 reviews
Rating 6 - Okay. 119 out of 1003 reviews
Rating 4 - Poor. 69 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, lovely bathroom and toiletries, comfy bed and ace pillows.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities
Definitely best hotel in Cardiff centre with excellent facilities including pool sauna steam room hottub and gym also a excellent breakfast.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities
Clean, spacious, good bed, good bathroom, good TV, iron and board, fridge, helpful staff, food/breakfast if you want it, free WiFi, a good stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent festive stay!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Darran

Liked: Cleanliness, amenities, property conditions & facilities
A clean and comfortable room in a central location with a good buffet breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, excellent staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
excellent room, breakfast and facilities. Great location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable staff were amazing very friendly and helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hospitality, made the day feel special
Stayed 1 night in Dec 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
The staff are all very helpful, we had nosey neighbours and asked for a room change which they arranged for us and even let us have a late checkout
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Suzie

Liked: Cleanliness, staff & service, amenities
Clean room and hotel, great staff. Very central.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities
Very helpful and courteous staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Noel

Staff were fantastic and room was clean but we need more TV channels
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Farahnaz

Liked: Cleanliness, staff & service, amenities
Very comfortable stay. Location is perfect. Lots of eating places, shopping area. Cardiff castle is close by.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
All round an excellent stay. The room, staff and facilities were excellent. Great location for access to all the key locations in Cardiff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Husein

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Cyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff Nice rooms Very convenient for Cardiff City
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Debbie

Disliked: Staff & service
I
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely staff, when asked why we were staying we mentioned we just got engaged and they gave us a complimentary breakfast which was so lovely of them. Very attentive staff
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ambreen

Liked: Cleanliness, amenities
I informed the staff behind the desk that it was my daughter’s birthday. They arranged a balloon and cupcakes in our room. They also gave us free access to the pool which my daughter really appreciated. We enjoyed our stay very much and will definitely be visiting again!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service for our stay was impeccable. We were thrilled to find balloons and cakes in our room after mentioning the reasons for our stay and can’t thank the staff enough. The hotel smelt divine and we really enjoyed our time here.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy reach of Cardiff City Centre.
Stayed 1 night in Aug 2025