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Hotel Indigo Cardiff by IHG

4.0 star property

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Photo gallery for Hotel Indigo Cardiff by IHG

Exterior
Exterior
Exterior
Terrace/patio
Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • Room service

Explore the area

View in a map
Dominions Arcade Queen Street, Glamorgan, Cardiff, Wales, CF10 2AR
  • Place, Cardiff Castle
    ‪3 min walk‬
  • Place, St. David's
    ‪3 min walk‬
  • Place, Principality Stadium
    ‪1 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Room amenity

Standard Room, 2 Single Beds

9.8 out of 10
Exceptional
(31 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed

10.0 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed

9.6 out of 10
Exceptional
(31 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

10.0 out of 10
Exceptional
(12 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(127 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, blackout curtains

Premium Room

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

About this property

Hotel Indigo Cardiff by IHG

Eco-certified hotel with bars/lounges and 24-hour fitness centre
This smoke-free hotel features a restaurant, 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace and 24-hour room service.
Hotel Indigo Cardiff by IHG offers 122 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the breakfast at Hotel Indigo Cardiff by IHG. During your stay, you're just a quick walk from Cardiff Castle. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Lefel6 Bar and Restaurant, a steakhouse that serves British cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness, spaciousness, overall comfort and comfy beds
  • Within a 10-minute walk of Cardiff Castle and Principality Stadium
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include meeting rooms and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 43 square feet (4 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the eco-certified Hotel Indigo Cardiff by IHG.

This 4-star Cardiff hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Lefel6 Bar and Restaurant – This steakhouse specialises in British cuisine and serves brunch, lunch, dinner and light fare. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 18 per night); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lefel6 Bar and Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 43 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 16.95 per person
  • Nearby parking fee: GBP 18.00 per night(328 ft away; open 24 hours)
  • Rollaway bed fee: GBP 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Cardiff
Hotel Indigo Cardiff
Indigo Cardiff By Ihg Cardiff
Hotel Indigo Cardiff by IHG Hotel
Hotel Indigo Cardiff an IHG Hotel
Hotel Indigo Cardiff by IHG Cardiff
Hotel Indigo Cardiff by IHG Hotel Cardiff

Reviews

Hotel Indigo Cardiff by IHG Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1137 out of 1523 reviews
Rating 8 - Good. 279 out of 1523 reviews
Rating 6 - Okay. 70 out of 1523 reviews
Rating 4 - Poor. 19 out of 1523 reviews
Rating 2 - Terrible. 18 out of 1523 reviews

Reviews

10/10 Excellent

Fatima

Travelled with family, Business traveller
Liked: Staff & service
Receptionists and Nausheen at breakfast was amazing. Staff cannot do enough for you. Very kind and quick to act when needed.
Stayed 2 nights in Jun 2025

10/10 Excellent

J R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Tracy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, terrible problem with seagulls from 3am onwards. Lovely Georgia on reception moved us to a different room but we could hear the treadmill from 6 am in the gym instead. Bit of a nightmare sleep wise but hotel was nice. Horrible view of seagull poo out of the first rooms window.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yaowalak, BROMLEY

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good & convenient for centre city. Clean
Stayed 1 night in Jun 2025

8/10 Good

Alisdair

Stayed 1 night in Jun 2025

6/10 Okay

Kelly

Liked: Staff & service

Disappointed With Our Premium Room

Our room on this occasion wasn’t great and we left very disappointed. I should have asked to be moved but we needed to be an event quickly and didn’t have the time. We’ve always had the premium rooms but would definitely not bother if we stay in the future.
Stayed 1 night in Jun 2025

10/10 Excellent

Hye Sun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and kind. Thank you
Stayed 1 night in Jun 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the decor in our room! We were 2 minutes walking to our families hotel, and 3 minutes from the Cardiff Castle, where the party we were attending was. It was all fabulous!
Stayed 2 nights in Jun 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rooms, great roof top bar with a fantastic view of the city
Stayed 2 nights in Jun 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay Will be sure to check availability the next time I’m in Cardiff
Stayed 2 nights in Jun 2025

10/10 Excellent

Francis

Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony

Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jun 2025

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was friendly and smooth. Room was spacious, clean and comfy; shower was particularly good. Only areas for improvement - there were couple of minor areas needing repair (card slot to turn on lights coming off and hand soap nozzle loose) and could do with more hangers in the wardrobe. Breakfast had a lot of choice and very good quality in a lovely setting. Location is very convenient for city centre. Overall a great stay and fantastic value for money, will definitely be back.
Stayed 1 night in Jun 2025

10/10 Excellent

Dewi

Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, fab location
Stayed 1 night in Jun 2025

10/10 Excellent

Katy

Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Boutique style hotel, lovely, great service team.
Stayed 2 nights in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room we were out in totally stunk of smoke, we rang reception and they moved us to a new upgraded room! The staff were lovely. The breakfast has changed to buffet style instead of ordering from a menu, and definitely isn’t as good now. Overall good stay though.
Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and the room was very pleasant
Stayed 1 night in Jun 2025

8/10 Good

Holly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Perfect hotel for what we needed and very smooth check-in. Room was great and big bathroom. Breakfast was good but they didn’t have the homemade granola (or any granola/muesli) as in the pictures.
Stayed 1 night in May 2025

10/10 Excellent

Carolyn

Liked: Cleanliness
Stayed 1 night in Jun 2025

4/10 Poor

Fred

Liked: Cleanliness, staff & service
Most things were fine except the most important factor, the bed. We have never stayed in a hotel where there was no matress, only a box spring. It was very uncomfortable. The worker at the front desk had no idea what a box spring was. The breakfast, while extensive was not hot and over cooked. It was as though it was prepared for when the opened and sat around for an hour or more. It had a great selection, but it was luke warm. For the price point, we expected more.
Stayed 2 nights in Jun 2025