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Hotel Indigo Cardiff by IHG

4.0 star property

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Photo gallery for Hotel Indigo Cardiff by IHG

Exterior
2 bars/lounges
Exterior
View from property
1 bedroom, premium bedding, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • Room service

Explore the area

Map
Dominions Arcade Queen Street, Glamorgan, Cardiff, Wales, CF10 2AR
  • St. David's
    ‪2 min walk‬
  • Cardiff Castle
    ‪5 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Room amenity

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

  • 25.00 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

1 bedroom, premium bedding, in-room safe, desk

Premium Room

  • 30.00 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About this property

Hotel Indigo Cardiff by IHG

Eco-certified hotel with bars/lounges and 24-hour fitness centre
This smoke-free hotel features a restaurant, 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace and 24-hour room service.
Hotel Indigo Cardiff by IHG offers 122 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the breakfast at Hotel Indigo Cardiff by IHG. During your stay, you're just a quick walk from Principality Stadium. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Lefel6 Bar and Restaurant, a steakhouse that serves British cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness, overall comfort, cleanliness and comfy beds
  • Within a 10-minute walk of Principality Stadium and Cardiff Castle
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include meeting rooms and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 43 square feet (4 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the eco-certified Hotel Indigo Cardiff by IHG.

This 4-star Cardiff hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Lefel6 Bar and Restaurant – This steakhouse specialises in British cuisine and serves brunch, lunch, dinner and light fare. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Italian, Polish, Portuguese, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 18 per night); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lefel6 Bar and Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 43 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 16.95 per person
  • Nearby parking fee: GBP 18.00 per night(328 ft away; open 24 hours)
  • Rollaway bed fee: GBP 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Cardiff
Hotel Indigo Cardiff
Indigo Cardiff By Ihg Cardiff
Hotel Indigo Cardiff by IHG Hotel
Hotel Indigo Cardiff an IHG Hotel
Hotel Indigo Cardiff by IHG Cardiff
Hotel Indigo Cardiff by IHG Hotel Cardiff

Hotel Indigo Cardiff by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 996 out of 1334 reviews
Rating 8 - Good. 244 out of 1334 reviews
Rating 6 - Okay. 65 out of 1334 reviews
Rating 4 - Poor. 13 out of 1334 reviews
Rating 2 - Terrible. 16 out of 1334 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Jorgina

Stayed 2 nights in Mar 2025

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was absolutely wonderful- very clean and welcoming and the bed was really comfortable. Also the scent of the toiletries was beautiful. The only issue was that when I phoned about where to park, I was put through to a central office and not the hotel - so although I was told the right car park, I paid upfront online, as I was not told about the hotel code that essentially made it half price. Not the hotel’s fault just the central call office 😊
Stayed 1 night in Feb 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel, in the centre of Cardiff and very reasonable to stay, would definitely stay here again, staff we friendly and professional.
Stayed 1 night in Feb 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a lovely stay and all staff helpful and friendly. Lovely room
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, room comfort

Your go to in Cardiff

Absolutely amazing, So comfy and a few steps away from the centre of Cardiff. Shops, bars, nightlife plus Cardiff museum, Castle. Every member of staff we met were so friendly and welcoming. Rose in the Restaurant was an absolute delight. All the staff members were top notch! Rooms are designed really well, bathroom has everything needed. Bed comfy and love the comforter 💕 Hairdryer was good and saves bringing own. Plenty of tea, coffee etc and fridge has bottled water. Breakfast is very good, plenty of choice and fresh. You can order from a menu if you don’t like full English or continental. Fresh coffee on request or machine with lots of choices. The entrance is within an arcade with a few shops. If you return after 11pm you just buzz for entry. We will definitely return as it’s a gem of a hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay here for my daughter’s birthday. The staff were all friendly, professional, approachable and helpful. We stayed in a twin queen room, which was perfect. Great sized room, very clean. And we had breakfast the following morning. Plenty of choice of hot, cold and continental breakfasts with the option of having something cooked fresh for you from the available menu. We will definitely be returning, and would have no problem recommending the hotel to family and friends.
Stayed 1 night in Feb 2025

10/10 Excellent

Carola

Liked: Staff & service, amenities, property conditions & facilities
I loved the quirkiness of this hotel. It is down a little arcade (I did walk past a couple of times before I found it). The reception staff were very friendly and efficient. I did find it strange having to go out of the reception area back into the arcade to find the lifts, but it turns out the building is split into two, one side is accessed from the lift in reception, the other by the lifts in the arcade. My room was very nice and quiet. I loved the three different light settings in the bathroom. My only criticism was the bathroom radiator which needed a good clean. The breakfast was good and quickly replenished when items ran low. It is in a great position, just a few minutes walk from the castle and in the middle of the shopping area. I will definitely visit this hotel again.
Stayed 1 night in Feb 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay at this hotel when in Cardiff. Love it
Stayed 1 night in Feb 2025

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spot on

Great location, friendly staff. Clean and comfortable. Breakfast was nice
Stayed 1 night in Feb 2025

8/10 Good

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and fantastic breakfast. Was a little nervous about this having read the reviews but there were lots of options including hot vegetarian and cold. Overall really impressed. No parking and local options expensive but we found a cheap church car park for the night. Right in the city centre so perfect location.
Stayed 1 night in Feb 2025

10/10 Excellent

Fabian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in city centre Clean with great choice of breakfast Polite, approachable and helpful staff. We would highly recommend this hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Trenton

Stayed 3 nights in Feb 2025

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay at Hotel Indigo.

Stayed 3 nights in Feb 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
All good!
Stayed 2 nights in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy staff. Nice environment. Clean and tidy
Stayed 3 nights in Feb 2025

10/10 Excellent

Shelly

Stayed 1 night in Feb 2025

8/10 Good

Duncan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great team and good location

A nice modern IHG hotel. Interesting location which is off the Main Street (pedestrianised) and in an old shopping arcade. You need to park in the Greyfriars NCP car park which is 5 minute walk away which is around £18 a day. This is next to stadium so you can see why but it is expensive to park. Hotel and staff were super friendly and dinner and breakfast was good and decent value in terms of costs. There is an outdoor area on the bar on 6th floor which I can imagine would be nice when the weather is good. Rooms are quite nicely decorated and bathrooms are nice too. Overall a good experience and would probably come back but maybe check to see if other options too. There are lots of hotels in this area to consider.
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025