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Mercure Cardiff

4.0 star property

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Photo gallery for Mercure Cardiff

Property entrance
Bar (on property)
20 bedrooms, premium bedding, memory-foam beds, in-room safe
BBQ/picnic Area
Privilege, Room, 1 King Bed | 20 bedrooms, premium bedding, memory-foam beds, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Circle Way East, Cardiff, Wales, CF23 9XF
  • Place, Roath Park
    ‪4 min drive‬
  • Place, St Martin's Church
    ‪6 min drive‬
  • Place, Cardiff Golf Club
    ‪13 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪40 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

20 bedrooms, premium bedding, memory-foam beds, in-room safe

Classic Double Room, 1 Double Bed

8.4 out of 10
Very good
(100 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | 20 bedrooms, premium bedding, memory-foam beds, in-room safe

Classic Room, 2 Single Beds

8.8 out of 10
Excellent
(15 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | 20 bedrooms, premium bedding, memory-foam beds, in-room safe

Privilege, Room, 1 King Bed

8.4 out of 10
Very good
(10 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible | 20 bedrooms, premium bedding, memory-foam beds, in-room safe

Classic Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Interior entrance
The Angel Hotel
Cardiff City Centre
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.2 out of 5, Very good, 3,163 reviews
The price is €66
includes taxes & fees
31 May - 1 Jun
The Angel Hotel

About this property

Mercure Cardiff

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a conference centre, 24-hour room service and conference space. Housekeeping is available on request.
Mercure Cardiff offers 132 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Memory foam beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at Mercure Cardiff. During your stay, you'll be within walking distance of Roath Park. Free WiFi in public areas, a restaurant and a 24-hour gym are available. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests really like the accommodation for the cleanliness, spaciousness and comfy beds
  • 6 minutes by car from National Museum Cardiff and 6 minutes from Utilita Arena Cardiff
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and a garden are also featured at the business-friendly Mercure Cardiff. Parking is available for a fee.

Smoking is allowed in designated areas at this Art Deco Cardiff hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 11:00 AM.
The Bay Restaurant – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (GBP 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 12.50 to 14.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bay Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.50 to 14.50 per person
  • Uncovered self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff North Park Inn
Park Inn Cardiff North
Park Inn Radisson Cardiff North
Park Inn Radisson Hotel Cardiff North
Radisson Cardiff North
Radisson Park Inn Cardiff North
Park Inn Radisson Cardiff North Hotel
Park Inn By Radisson Cardiff North Wales
Park Inn By Radisson Cardiff North Hotel Cardiff
Cardiff Park Inn
Park Inn Hotel Cardiff
Cardiff North Hotel AccorHotels
Cardiff North AccorHotels
Hotel The Cardiff North Hotel By AccorHotels Cardiff
Cardiff The Cardiff North Hotel By AccorHotels Hotel
Hotel The Cardiff North Hotel By AccorHotels
The Cardiff North Hotel By AccorHotels Cardiff
Park Inn by Radisson Cardiff North
Hotel AccorHotels
AccorHotels
Cardiff North Accorhotels
Mercure Cardiff Hotel Cardiff
Mercure Cardiff North Hotel Hotel
Mercure Cardiff North Hotel Cardiff
The Cardiff North Hotel By AccorHotels
Mercure Cardiff North Hotel Hotel Cardiff

Mercure Cardiff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 449 out of 1000 reviews
Rating 8 - Good. 295 out of 1000 reviews
Rating 6 - Okay. 142 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and tidy. Could have done with more pillows but that was a personal preference and could have been addressed if I had asked for more so no reflection on the hotel. Breakfast was good, hot and plenty of choice. Items were replenished quickly and staff very efficient. Only complaint would be that there was not always someone at the welcome desk when assistance was required but when there was someone they were very helpful.
Stayed 3 nights in Feb 2026

6/10 Okay

Mark

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
We had a water leak in the bathroom, water all over the floor - reported it - no maintenance staff over the weekend so had a wet bathroom all weekend
Stayed 2 nights in Feb 2026

6/10 Okay

Misty

Business traveller
Disliked: Cleanliness, staff & service, amenities
Moldy areas of window frame and the place smells musty as soon as you walk in. My son was having coughing fits. Staff was mediocre (I get that English people aren't as warm and fuzzy as other people, but...I didn't feel like anyone was happy we were spending money there). Great price, though, and beds are 8/10 comfy.
Visible black mold on window frame
Stayed 2 nights in Feb 2026

6/10 Okay

Helen

Stayed 2 nights in Jan 2026

10/10 Excellent

Jack

Stayed 3 nights in Jan 2026

10/10 Excellent

Alwyn

Stayed 2 nights in Jan 2026

10/10 Excellent

Paige

Lovely stay and
Stayed 1 night in Jan 2026

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was cold and unheated upon arrival and it took a long time for the heater, (which had no instructions) to take the chill off. Outside temp was about 5 degrees. There was also only one pillow per person provided. We requested an additional heater and pillows for the second night. Other guests had the same issues. Nonetheless, staff were very helpful and courteous, breakfast options were good and beds were comfy.
Stayed 2 nights in Jan 2026

10/10 Excellent

Geraint

Stayed 1 night in Jan 2026

6/10 Okay

Lesley

Liked: Cleanliness, staff & service
Room was freezing cold, AC unit no display and unresponsive. Told reception in the morning but on evening return nothing had been done. It was then fixed whilst out in the evening. No compensation offered.
Stayed 1 night in Jan 2026

6/10 Okay

Jean Guillaume

Stayed 1 night in Jan 2026

6/10 Okay

Thomas

Nice room and bed so sleep on. Just find it was very cold in the rooms in your turned the heating one
Stayed 1 night in Jan 2026

10/10 Excellent

Vincent

Stayed 2 nights in Jan 2026

2/10 Terrible

hemal

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Heating did not work, unclean and old bed
Stayed 1 night in Nov 2025

8/10 Good

James

Stayed 1 night in Dec 2025

10/10 Excellent

Martin

Stayed 5 nights in Dec 2025

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, quick check in/out. Good value.
Stayed 1 night in Dec 2025

10/10 Excellent

Julie

Stayed 1 night in Dec 2025

8/10 Good

Steve

Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Liked: Staff & service, amenities
Lovely stay ,front of house staff very pleasant, waited in main reception area which was very nice and cosy , room very spacious and clean , all you can eat breakfast was super
Stayed 1 night in Nov 2025

10/10 Excellent

Arthur

Stayed 1 night in Nov 2025

8/10 Good

Christopher

Stayed 2 nights in Oct 2025

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, room comfort
With the exception of the bar / lounge area when you come in, it's quite a tired hotel that could do with a refresh. Rooms have very little storage for clothes, just a rail, and feel empty. Reception often unmanned and no bell or buzzer so can be quite a wait for anyone - presumably they're either temporarily or permanently running on a small staff. Food in the restaurant is not great and the service is slow. The tables are left uncleared at breakfast, so you just find one that no one has used yet. Comfy bed and powerful shower the positives, and reasonably priced but generally wouldn't recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

darren

Liked: Cleanliness, staff & service, amenities
Staff where exceptional, especially Christine the receptionist, went above and beyond to help me as I was taken ill
Stayed 1 night in Nov 2025

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful and the room was comfortable and clean. I would have liked more pillows is my only criticism. We only stayed one night and we didn't eat but from our short stay I would recommend the Mercure.
Stayed 1 night in Nov 2025