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Mercure Cardiff North Hotel

4.0 star property

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Photo gallery for Mercure Cardiff North Hotel

Property entrance
Lobby sitting area
BBQ/picnic Area
Classic Room, 2 Single Beds | 20 bedrooms, premium bedding, memory-foam beds, in-room safe
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Air conditioning
  • Bar
  • Gym

Explore the area

View in a map
Circle Way East, Cardiff, Wales, CF23 9XF
  • Place, Utilita Arena Cardiff
    ‪6 min drive‬
  • Place, Cardiff Castle
    ‪6 min drive‬
  • Place, Principality Stadium
    ‪7 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪27 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | 20 bedrooms, premium bedding, memory-foam beds, in-room safe

Classic Double Room, 1 Double Bed

8.4 out of 10
Very good
(90 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | 20 bedrooms, premium bedding, memory-foam beds, in-room safe

Classic Room, 2 Single Beds

8.8 out of 10
Excellent
(15 reviews)
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | 20 bedrooms, premium bedding, memory-foam beds, in-room safe

Privilege, Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed, Accessible

20 bedrooms, premium bedding, memory-foam beds, in-room safe

Classic Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Cardiff North Hotel

Suburban hotel with 24-hour fitness centre and 24-hour front desk
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a conference centre, 24-hour room service and conference space. Housekeeping is available on request.
Mercure Cardiff North Hotel offers 132 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Memory foam beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at Mercure Cardiff North Hotel. During your stay, you'll be within walking distance of Roath Park. Free WiFi in public areas, a restaurant and a 24-hour gym are available. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests really like the accommodation for the comfy beds, spaciousness and cleanliness
  • 6 minutes by car from National Museum Cardiff and 6 minutes from Utilita Arena Cardiff
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and a garden are also featured at the business-friendly Mercure Cardiff North Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this Art Deco Cardiff hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 11:00 AM.
The Bay Restaurant – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 12.50 to 14.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bay Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.50 to 14.50 per person
  • Uncovered self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff North Park Inn
Park Inn Cardiff North
Park Inn Radisson Cardiff North
Park Inn Radisson Hotel Cardiff North
Radisson Cardiff North
Radisson Park Inn Cardiff North
Park Inn Radisson Cardiff North Hotel
Park Inn By Radisson Cardiff North Wales
Park Inn By Radisson Cardiff North Hotel Cardiff
Cardiff Park Inn
Park Inn Hotel Cardiff
Cardiff North Hotel AccorHotels
Cardiff North AccorHotels
Hotel The Cardiff North Hotel By AccorHotels Cardiff
Cardiff The Cardiff North Hotel By AccorHotels Hotel
Hotel The Cardiff North Hotel By AccorHotels
The Cardiff North Hotel By AccorHotels Cardiff
Park Inn by Radisson Cardiff North
Hotel AccorHotels
AccorHotels
Cardiff North Accorhotels
Mercure Cardiff Hotel Cardiff
Mercure Cardiff North Hotel Hotel
Mercure Cardiff North Hotel Cardiff
The Cardiff North Hotel By AccorHotels
Mercure Cardiff North Hotel Hotel Cardiff

Mercure Cardiff North Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 468 out of 1003 reviews
Rating 8 - Good. 291 out of 1003 reviews
Rating 6 - Okay. 134 out of 1003 reviews
Rating 4 - Poor. 65 out of 1003 reviews
Rating 2 - Terrible. 45 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and great to get around easily located my room friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two female receptionists were both friendly and helpful.
Stayed 4 nights in Jul 2025

4/10 Poor

Chioma

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were efficient and handled requests promptly, which we appreciated. However, the overall condition of the hotel left much to be desired. Our first room had visible mould in the toilet, which was concerning. We requested a room change, and to the staff’s credit, this was done quickly. Unfortunately, the second room had a faulty sink, which added to the sense that the hotel is in need of better maintenance. While the service was decent, the quality of the facilities did not meet expectations.
Stayed 2 nights in Jul 2025

10/10 Excellent

Roel

Stayed 1 night in Jul 2025

4/10 Poor

Maureen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ash

Stayed 1 night in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Staff service was beyond amazing, especially help with drinks and food after hours. The room was clean and fresh and beds are comfortable. The only negative is that the room had no air conditioning and we were there over the weekend thats just seen 30° days and still hot nights. The fan provided just simply wasn't enough to cool the room even slightly. As a result I had probably the worst 2 nights sleep of my life. However we all knkw the british weather is a fickle thing so my stay may have been different under different temperatures.
Stayed 2 nights in Jul 2025

6/10 Okay

Shamsher

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not up to Expectation!

The rooms do not have a refrigerator or iron and ironing board! 1 of the bar staff was unfriendly and unhelpful. Had to pay for overnight parking which is NOT properly stated when making and paying for your booking.
Stayed 2 nights in Jul 2025

4/10 Poor

Nick

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Just not a great place to stay
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness
Very disappointing: 1. Poo stains on towel, not been cleaned we were shocked and I have a picture as evidence. We asked a cleaner for another towel which never came therefore we shared 1 towel during our stay! 2. No telephone number in room for reception 3. We asked reception face to face 2x for an iron and ironing board which didn’t come within the hour. We then asked the cleaning team who provided the iron/ iron board but tutted when we asked as if it was a major inconvenience for them. 4. The Iron was cheap, in poor condition and clearly needs to be replaced 5. No alcohol the bar at all (rough time 1430) I asked for a pint and the bar man (Moses) said ‘system is down’ I asked if that was for all draft pumps which he replied ‘yes’, he didn’t give any other info. I then asked for 2 drinks from the fridge which were fine. 6. In return after event the bar was still not serving alcohol and had hardly anything left in the fridges. The barman was more helpful but he was struggling to find glasses for our drinks it wasn’t great service at all. There was also dirty dishes stacked behind the bar again very messy not professional 7. The pillows were very hard and uncomfortable, we only had 2 pillows in our room so 1 each. Need more pillows please, shame because the mattress was very comfortable In all honesty it was very disappointing, I thought the Mercure had a good reputation but the fact we paid over £250 for the room without breakfast is disgraceful.
Stayed 1 night in Jul 2025

6/10 Okay

mark

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Booked 2 rooms- they could only find a reservation for 1 !! The one room we did get in had a toilet that was leaking water all over the floor.
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Disappointing service

Poor and disorganised service from staff. Waited around 30 minutes to be served in restaurant. Poor water pressure in bathroom, and intermittent hot water in shower. Noisy ventilation system and dripping noise which continued throughout the night.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money.
Stayed 1 night in Jun 2025

8/10 Good

Luzia

Stayed 1 night in Jun 2025

8/10 Good

Justin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

rebecca

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

PAUL

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was great but I wasn’t pleased to have to pay £10 to park my car overnight.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Douglas

Liked: Staff & service
Disliked: Property conditions & facilities
AC not working in room. Got moved to another room.
Stayed 1 night in May 2025