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Mercure Newport Hotel

Property class: 4

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Photo gallery for Mercure Newport Hotel

A modern restaurant with exposed ductwork, wooden flooring, and a bar area with a variety of bottles.
The entrance to Mercure Hotel with a modern design, automatic doors, and a staircase leading inside.
A bar area with multiple taps, shelves of bottles, and a seating area with chairs.
A reception desk with a modern design, featuring a large decorative screen displaying a bridge and buildings. There are two chairs and a potted plant on the desk.
An outdoor patio with tables and chairs, potted plants, and a view of buildings in the background.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW
  • Place, Riverfront Theatre and Arts Centre
    ‪3 min walk‬
  • Place, Friars Walk Newport
    ‪3 min walk‬
  • Place, Rodney Parade
    ‪11 min walk‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪61 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(48 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

A modern bathroom with a toilet, sink, and shower area.

Classic Room, 2 Single Beds

8.6 out of 10
Excellent
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed (Privilege)

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Superior Room, 1 Double Bed (Privilege)

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk, a TV, a chair, and a small table.

Junior Suite, 1 Double Bed with Sofa bed

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed, City View

A hotel room with a large bed, a desk with a chair, a TV, and a patterned wall.

Standard Double Room, 1 Double Bed, City View

  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

A modern bathroom with a toilet, sink, and shower area.

Classic Room, 2 Single Beds

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed

A hotel room with a large bed, a desk with a chair, a TV, and a patterned wall.

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(42 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible

A hotel room with a bed, a chair, a wardrobe, a desk, and a large window.

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Mercure Newport Hotel

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning and a 24-hour front desk. Housekeeping is available on request.
Mercure Newport Hotel offers 135 accommodations with a safe and coffee/tea makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 50-inch Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Mercure Newport Hotel's great location. During your stay, you're just a quick walk from Friars Walk Newport. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, 4 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • 6 minutes by car from Newport Transporter Bridge and 6 minutes from University of Wales-Newport
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2099 square feet (195 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Mercure Newport Hotel. A complete renovation of Mercure Newport Hotel was completed in February 2022.

This 4-star Newport hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
NP20 Bar & Kitchen – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • NP20 Bar & Kitchen

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,099 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • Banquet hall
  • Built in 1966
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renovated entire property - February 2022
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Mercure Newport Hotel Hotel
Mercure Newport Hotel Newport
Mercure Newport Hotel Hotel Newport
Mercure Newport Hotel (Opening April 2020)

Mercure Newport Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1001 reviews
Rating 8 - Good. 208 out of 1001 reviews
Rating 6 - Okay. 67 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, room was clean and staff was nice.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly and helpful staff, great location, good breakfast, great price. If you’re need a hotel in Newport, don’t think you could do much better than this
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff and fabulous dining Accomodations, with an amazing outdoor patio.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was lovely! The family room was extremely spacious, would definitely stay again in the future.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good comfortable hotel in middle of Newport near pubs and restaurant
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, excellent staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and lovely hotel and we upgraded to the junior suite, which was lovely and on the top floor so great views of Newport
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet clean and super comfortable hotel. Everything was perfect and the staff were accommodating, kind and thoughtful. They helped with a couple of requests I had and ensured I had a great stay. Superb value hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, nice breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional. Room clean & comfortable.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean with a nice view of the city. The bar was lovely in the sun, 2 4 1 on some drinks and cocktails made it better value but expensive at full price.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Great views good condition rooms
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to parking, railway station and central Newport amenities. Room was comfortable with great views from 14th floor! Breakfast was good, with hot & cold buffet plus additional items, like omelettes, available to order.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotless, bed comfy, staff friendly, breakfast good quality
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Bar was good. Friendly staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic experience at the hotel, staff were really friendly and helpful, our air conditioning broke in the room, the staff on duty changed our room with no problems, breakfast was great too. It was a lovely weekend stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff are more than welcoming and accommodating. Room was spotless, slight issue with air con but not experienced this other times we have stayed.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class Hotel. Only wish they had a swimming pool. Otherwise every thing, absolutely excellent.
Stayed 1 night in May 2026
Verified review

8/10 Good

paul

Liked: Cleanliness, staff & service
Lovely breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Good level of cleanliness
Stayed 1 night in May 2026
Verified review

8/10 Good

Brendan

Liked: Cleanliness, staff & service
Great staff and comfortable bed
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Harriet

Liked: Staff & service, property conditions & facilities
Clean room. Good green options. But very lumpy pillows- please replace them!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Murat

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean, location is great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Lovely overnight stay ,staff were very friendly and helpful, room was lovely would definitely stay again
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities
Room was spotless, staff were friendly and helpful.
Stayed 3 nights in Jan 2026