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Parkway Hotel & Spa

4.0 star property

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Photo gallery for Parkway Hotel & Spa

Indoor pool, pool loungers
Property entrance
Indoor pool, pool loungers
Garden Suite | In-room safe, desk, iron/ironing board, free WiFi
Penthouse Suite | In-room safe, desk, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

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Cwmbran Drive, Cwmbran, Wales, NP44 3UW
  • Place, Llanfrechfa Grange Hospital
    ‪4 min drive‬
  • Place, Celtic Manor Resort Golf Club
    ‪9 min drive‬
  • Place, International Convention Centre Wales
    ‪9 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

8.6 out of 10
Excellent
(43 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free WiFi

Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite

Garden Suite | In-room safe, desk, iron/ironing board, free WiFi

Garden Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Suite

Penthouse Suite | In-room safe, desk, iron/ironing board, free WiFi

Penthouse Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • Sleeps 1
  • 1 Double Bed

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About this property

Parkway Hotel & Spa

Family-friendly hotel with full-service spa and bars/lounges
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli.
Parkway Hotel & Spa offers 80 accommodations with laptop-compatible safes and coffee/tea makers. This Cwmbran hotel provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The Beauty Rooms has 2 treatment rooms. Services include hot stone massages, facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Parkway Hotel & Spa. During your stay, you'll be close to Llanfrechfa Grange Hospital. Enjoy features like free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi
  • Free self-parking
  • Enjoy Modern European cuisine while dining at Ravellos
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to hot stone massages, body treatments or reflexology at The Beauty Rooms
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Llantarnam Grange Arts Centre and a few minutes from Bowlplex Cwmbran
Parkway Hotel & Spa offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business centre and 6 meeting rooms are available. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Parkway Hotel & Spa. Free self parking is available.

This 4-star Cwmbran hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
Ravellos – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Reservations are required.
Courtyard Coffee Shop – This café serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Courtyard Coffee Shop
  • Ravellos

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Parkway Hotel
Best Western Plus Parkway
Best Western Plus Parkway Cwmbran
Best Western Plus Parkway Hotel
Best Western Plus Parkway Hotel Cwmbran
Parkway Best Western
Parkway Hotel Cwmbran
Parkway Hotel
Parkway Cwmbran
The Parkway Hotel & Spa Cwmbran, Wales
The Parkway Hotel & Spa Cwmbran Wales
Parkway Hotel Spa
Best Western Plus Parkway Hotel Spa
Parkway Hotel & Spa Hotel
Parkway Hotel & Spa Cwmbran
Parkway Hotel & Spa Hotel Cwmbran

Reviews

Parkway Hotel & Spa Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 567 out of 987 reviews
Rating 8 - Good. 309 out of 987 reviews
Rating 6 - Okay. 74 out of 987 reviews
Rating 4 - Poor. 21 out of 987 reviews
Rating 2 - Terrible. 16 out of 987 reviews

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Review

Not alot of choice for food. Bed uncomfortable. Pool and leisure facilities very good. Nice quiet hotel. Nice gardens to have a drink. I would return but ask for a different room.
Stayed 1 night in Aug 2025

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious public areas. Very clean. Room fixtures a little tired. Good stay. Great for what we needed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Room was good. Breakfast had plenty of choice. Great value
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa realy relaxed us during our stay. The rooms were well presented and friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Parkway Hotel & Spa in Cwmbran. From start to finish, everything exceeded our expectations. The facilities were fantastic, we especially loved the steam room, sauna, and jacuzzi, which were all spotless and incredibly relaxing. It's clear the hotel takes great pride in maintaining a clean and welcoming environment. The staff were friendly, attentive, and always happy to help, which made our visit feel even more special. Our room was very comfortable, and the bed deserves a special mention – it was one of the most comfortable we've ever slept in, perfect for a restful night's sleep. The food options were also excellent. Breakfast had a wide selection, from cooked items to fresh fruit and pastries, all beautifully presented. We also tried the evening meals and were impressed by the quality, flavour, and service. Whether you're after a full meal or something lighter, the restaurant has something for everyone. Overall, we highly recommend the Parkway Hotel & Spa for a relaxing and enjoyable getaway. We'll definitely be returning!
Stayed 1 night in Jul 2025

6/10 Okay

ALAN

Stayed 1 night in Jul 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, perfect as always
Stayed 2 nights in Jul 2025

10/10 Excellent

richard

Stayed 1 night in Jul 2025

10/10 Excellent

Tina

Travelled with partner
The suite was fab staff fab breakfast fab and the spa evening meal was fab everything was great the only thing I was a bit disappointed with was we were there 2 yrs ago and they had a singer on a sat night but they have stopped that I think that made the sat evening apart from that everything was great
Stayed 2 nights in Jul 2025

4/10 Poor

CSABA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A negative experience

Some negative experience. We spent two days in their garden terraced, king sized bed room. - room was very hot and bit dirty, specially shower. - although I asked 3 times for cleaning the room, they didn't clean it till my wife asked too. Some comments been made and my wife got very sad how she been spoken to. Finally I lady came to do some quick cleaning thankfully and got us shampoo and coffee too. - the breakfast plentiful, but nothing special. But finally some helpful, smiley staff. - receptionist wasn't very helpful when we arrived, checked in. - swimming pool is nice, but overcrowded. No chance to get treatment in spa.Overcrowded maybe doesn't do justice, So many people just standing and chatting in the pool. No chance to swim. And children are jumping in the water, where it clearly says no jumping. some quieter period evening time when you can swim. - the bar is overpriced, specially the alcohol. But least some of the staff are smiling. - one of the worst experience is the checkout. firstable early/10.00/, if you have breakfast you have to rush to check out. Secondly again about receptionist - she's not smiling and no questions about how was our experience. - the whole place is very busy all the time. People come to swim from morning till evening. - they changed the lock on our door and no one bother to tell us. positive comments: - we had our privacy in our room, far from noises and crowds. - we had a weak fridge and we could sit outside. Not worth the paid price.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacqueline

Travelled with family, Travelled with group
The Hotel was fantastic and staff were polite and helpful. The pool was clean and tidy. We would certainly stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Fiona

Stayed 1 night in Jul 2025

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great break away.

Lovely hotel, Staff were very friendly and helpful. Facilities were great, totally enjoyed the swimming pool and jacuzzi, everywhere seemed cleaned. We also enjoyed watching the rabbits in the garden playing around.
Stayed 2 nights in Jul 2025

6/10 Okay

Thomas

Business traveller
Hotel restaurant closes Monday to Wednesday inclusive. No air conditioning. Features a “gym” which is actually a small outdated exercise room. Lounge bar menu restricted and quality on the night questionable.
Stayed 1 night in Jul 2025

10/10 Excellent

Adrian, Bradford

Stayed 3 nights in Jul 2025

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Friendly staff

friendly helpful staff. maybe small updating is needed, but other than that everything good.
Stayed 1 night in Jul 2025

10/10 Excellent

Jann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unexpectedly fantastic stay

Had a fantastic stay and we were really lucky with the weather- could of been anywhere in the world sunbathing on the patio
Stayed 1 night in Jun 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and pleasantly decorated and styled. The room was clean ant the staff were friendly.
Stayed 1 night in Jun 2025

8/10 Good

Jo

Stayed 1 night in Jun 2025

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
Staff very good. Food in restaurant was good. Pillows awful need replacing. Definitely need discounts on spa treatments when staying at hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Disliked: Property conditions & facilities, room comfort

Need discounts on spa treatments when booking

Pillows were horrendous old and well used. Wanted a spa treatment but no availability and no discount for booking a room there either.
Stayed 1 night in Jun 2025

10/10 Excellent

Stuart

Stayed 1 night in Jun 2025