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The Angel Hotel

3.0 star property

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Photo gallery for The Angel Hotel

Interior entrance
Property preview
Dining room
Front of property
Desk, iron/ironing board, travel cot, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Laundry

Explore the area

View in a map
Castle Street, Cardiff, Wales, CF10 1SZ
  • Place, Cardiff Castle
    ‪1 min walk‬
  • Place, Cardiff University
    ‪12 min walk‬
  • Place, Principality Stadium
    ‪2 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, travel cot, free WiFi

Standard Twin Room

8.2 out of 10
Very good
(59 reviews)
  • 14 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, travel cot, free WiFi

Standard Single Room

8.4 out of 10
Very good
(19 reviews)
  • 2 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, travel cot, free WiFi

Standard Double Room

8.6 out of 10
Excellent
(140 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed | Desk, iron/ironing board, travel cot, free WiFi

Deluxe Suite, 1 Double Bed

7.6 out of 10
Good
(20 reviews)
  • 3 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, iron/ironing board, travel cot, free WiFi

Deluxe Twin Room

7.8 out of 10
Good
(17 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Double Room

Premium Double Room | Desk, iron/ironing board, travel cot, free WiFi

Premium Double Room

8.6 out of 10
Excellent
(30 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, travel cot, free WiFi

Family Room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

The Angel Hotel

Eco-certified hotel with 24-hour front desk and coffee shop/cafe
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and 24-hour room service. Housekeeping is available on request.
The Angel Hotel offers 102 accommodations with coffee/tea makers and a hairdryer. This Cardiff hotel provides complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the sightseeing around The Angel Hotel. During your stay, you're just a quick walk from Cardiff Castle. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Cardiff Castle and 8 minutes on foot from Principality Stadium
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 215 square feet (20 square metres) and includes conference space. The eco-certified The Angel Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services.

This 3-star Cardiff hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 9:30 AM.
Castells – This restaurant serves breakfast and dinner.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 15.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Castells

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 215 square feet of conference space
  • 7 meeting rooms

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.50 per person
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Angel Cardiff
Angel Hotel Cardiff
The Angel Hotel Hotel
Barcelo Cardiff
The Angel Hotel Cardiff, Wales
The Angel Hotel Cardiff
The Angel Hotel Hotel Cardiff

The Angel Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1318 out of 2653 reviews
Rating 8 - Good. 841 out of 2653 reviews
Rating 6 - Okay. 308 out of 2653 reviews
Rating 4 - Poor. 110 out of 2653 reviews
Rating 2 - Terrible. 76 out of 2653 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cate

Stayed 1 night in May 2025

8/10 Good

Kevin, Epping

Liked: Cleanliness, amenities, property conditions & facilities
Central, excellent breakfast
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura Anne Smith

Stayed 1 night in Jun 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station and centre, within 5 minute walk. Booked a room for the night for a concert at the Utilita Arena, it’s an old building so don’t expect the Ritz. Breakfast was lovely. Good price hotel in a fantastic location
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Janet

Liked: Cleanliness
Convenient location for city centre, friendly and helpful staff. The hotel had forgotten to set up the camp bed in the family room with 2 children, after speaking to reception this was resolved in 15 mins. As others have mentioned in reviews the decor is a bit tired, but rooms and bathrooms were clean, double beds comfy, and towels white and fluffy
Stayed 2 nights in Jun 2025

10/10 Excellent

Wayne

Stayed 1 night in Jun 2025

10/10 Excellent

Misty

Stayed 1 night in Jun 2025

8/10 Good

Gail

Stayed 2 nights in Jun 2025

8/10 Good

Julie

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
It was cheap and close to the arena so you get what you pay for. Beds were comfy enough, tv worked and staff were friendly. The hotel is in dire need of a renovation, especially the bathroom which was clean but very tired.
Stayed 1 night in Jun 2025

6/10 Okay

Lucy

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel ideal for events at the stadium / castle. Window didn’t shut in the room so very noisy overnight. We were given a free breakfast to compensate but would have preferred a proper sleep.
Stayed 1 night in Jun 2025

6/10 Okay

Adam

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Lovely staff & location but very tired & dated

Really friendly staff and great location. Nice and clean throughout. Bag drop was really efficient. However, pls don’t believe the photos as it’s a very tired hotel throughout and the bedrooms (we had 2, so a fair sample) are very worn with old decor and dirty bedroom windows that hadn’t been cleaned for years. Also the bar had v slow service - a nice lady when she was there, but two lots of guests waited several minutes to be served before leaving empty handed as the staff member was absent for extended periods. We expected more for the cost. Dated decor the staff’s fault, it’s the senior management that need to seriously invest money to turn this (wonderful old) building around.
Stayed 1 night in Jun 2025

8/10 Good

Sophie, GODALMING, witley, surrey

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was a great size and fine but the hotel is really tired and old and in need of a refurb. Windows opened in room which was nice. One of the lifts was “over heated” and out of services for a bit which made me take the stairs! Staff were very nice.
Stayed 1 night in Jun 2025

6/10 Okay

Elaine

Travelled with partner
The hotel was clean thank goodness but room was very dated and carpet had lots of stains , bathroom clean enough but tiles were all mismatched and grout dirty
Stayed 1 night in Jun 2025

6/10 Okay

Velma

Travelled with group

Good location but can improve facilities

Booked 2 single rooms for myself and a friend. One room was changed as it smelt heavy of smoke. The new room offered had issue with the tv not working. And 2 of the lights did not work. The receptionist popped up but could not tune it in so wasn’t able to watch Glastonbury . Quite disappointing as we paid a good rate.
Stayed 1 night in Jun 2025

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldnt fault my stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this for my son after a concert in the castle. He checked in with no issues, loved his room.
Stayed 1 night in Jun 2025

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for summer concert series

Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Stayed 4 nights in Jun 2025

2/10 Terrible

nicci

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Wouldn’t stay again.

We were given a room to begin with that had six stairs to go down to it. I had a wheelchair with me so had to call down and moved rooms. At first glance the room looked alright. Then we started noticing the windows were filthy, we moved a bed to find dirt under it. The other had dirt and eyelash glue under there. The light shades are all dirty on top and one was broke. Went for a shower in the morning to find the holder for the shower broke and the ring on the shower to change spray pressure fell off. I had booked for breakfast but when went down we were told we hadn’t so couldn’t have breakfast. Needing to eat to take my pills I always book breakfast. Overall I wouldn’t recommend till they have had a refit of the rooms. As you can see the pictures I took are not like the ones they advertise on here.
Stayed 1 night in Jun 2025

6/10 Okay

Beverly

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Done the job!

Check in was fantastic, the lady was friendly, polite and very informative. The room was clean and the bed was comfortable. It was just a bit dated. The bathroom had recently been tiled by the looks of it but some areas were in need of a bit of updating. There was no air conditioning but we could open the window slightly which was great and there was a fan. It did get very stuffy in the night! Breakfast was disappointing, my expectations weren’t too high for a 3* hotel, the food was ok, I was told I could order scrambled or boiled eggs but then when I asked for scrambled egg I was told the kitchen was closed! People were being turned away from breakfast, being told it was finished even though it wasn’t 10 o’clock. The 2 waitresses were not at all helpful. I booked this hotel for the location as we had a concert in the castle, it served a purpose but probably wouldn’t rush back!
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for concert. Lovely service
Stayed 2 nights in Jun 2025

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location, lovely clean, big room, would stay again!
Stayed 1 night in Jun 2025

8/10 Good

louise

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Ideal for Principality or Castle Events

First off, the location of this hotel is unbeatable if you are attending events at Principality Stadium (especially entry gates 2 & 3) or the Castle. There are plenty of shops, bars & restaurants all within a 10 minute walk. The staff were lovely & helpful (especially Joey on reception), & we had breakfast included rate, which was fine for us (it had cereals, cheese & meat, yogurt, fruit, croissants, juice & full English items - we don't eat meat so can't comment on that, but what we had was good & set us up well for the day). We didn't eat otherwise at hotel (as so many restaurants nearby), but they have room service, bar&restaurant on site. There is no parking,so if you need this, book in advance on JustPark (there are nearby options or a Sainsbury's which is around £2 per 24 hours, the Uber is around £8 each way, but still LOADS cheaper if there's an event on). My daughter & I had a twin room suite, 327, which was huge. The rooms are quite dated but clean, the beds are comfy, they provided fans to help with heat, it was good to have our own sitting area & toiletries were good. The room was surprisingly quiet given the location. If I was being fussy, the sofa could be comfier & one sash window in lounge (one furthest from bedroom) was noisy (rattling) due to the wind, but we sorted this by using a towel & it didn't keep us awake. Given the price paid as everywhere had increased prices due to Lana Del Rey, who we were here to see, I felt it offered really good value overall
Stayed 3 nights in Jun 2025

2/10 Terrible

Gareth

Disliked: Property conditions & facilities, room comfort
Terrible. Unbarably Hot - no sleep at all …..
Stayed 1 night in Jun 2025