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The Tranquil Otter

5.0 star property

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Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Free WiFi

Explore the area

View in a map
The Lough, THURSTONFIELD, Carlisle, England, CA5 6HB
  • Place, Saint Michael's Church
    ‪3 min drive‬
  • Place, Carlisle Cathedral
    ‪9 min drive‬
  • Place, Carlisle Castle
    ‪10 min drive‬
  • Airport, Carlisle (CAX)
    ‪22 min drive‬

Room options

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Alder Lodge, 2 Bedrooms | Living room | Smart TV, DVD player

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  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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Buzzard Lodge, 2 Bedrooms | Premium bedding, individually decorated, individually furnished

Buzzard Lodge, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 1 Double Bed and 1 King Bed

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  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 1 Double Bed and 1 King Bed

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Gadwall Lodge, 1 Bedroom | Premium bedding, individually decorated, individually furnished

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  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Fieldfare Lodge, 1 Bedroom | Premium bedding, individually decorated, individually furnished

Fieldfare Lodge, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chiffchaff Lodge, 1 Bedroom

Chiffchaff Lodge, 1 Bedroom | Premium bedding, individually decorated, individually furnished

Chiffchaff Lodge, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Egret Lodge, 2 Bedrooms

Egret Lodge, 2 Bedrooms | Premium bedding, individually decorated, individually furnished

Egret Lodge, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Heron Lodge, 3 Bedrooms

Heron Lodge, 3 Bedrooms | Premium bedding, individually decorated, individually furnished

Heron Lodge, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 2 Single Beds

View all photos for The Lough House, 5 Bedrooms

The Lough House, 5 Bedrooms | Premium bedding, individually decorated, individually furnished

The Lough House, 5 Bedrooms

  • 5 bedrooms
  • Sleeps 10
  • 5 King Beds OR 10 Single Beds

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About this property

The Tranquil Otter

Luxury lodge in Carlisle
This smoke-free lodge features laundry facilities, a garden and barbecues. Weekly housekeeping is available.
The Tranquil Otter offers 9 accommodations with DVD players and espresso makers. This individually decorated and furnished accommodation includes dining tables. Beds feature premium bedding. Accommodation at this 5-star lodge has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

This Carlisle lodge provides complimentary wireless Internet access. Smart televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

During your stay at The Tranquil Otter, you'll be close to Carlisle Castle. Enjoy features like laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities
  • 9 minutes by car from Carlisle Castle and 10 minutes from Tullie House Museum and Gallery
  • Dogs welcome for a fee (restrictions apply)
As a guest of The Tranquil Otter, you'll find barbecue grills, a garden, and laundry facilities. The front desk is open around the clock.

This 5-star Carlisle lodge is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Family friendly

  • Dining table
  • DVD player
  • High chair
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • DVD player
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Toaster

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6 PM
Late check-in subject to availability
Late check-in fee: GBP 30.00 for check-in between 6 PM and 9 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Pets

  • Pets: GBP 60 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 60 per accommodation, per week
  • Service animals are exempt from fees
  • Late check-in fee: GBP 30.00 for check-in between 6 PM and 9 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. For any questions, please contact the property using the information on the booking confirmation.
This property's policy is that only 1 medium size dog is allowed in Buzzard Lodge and Chiffchaff Lodge, and 2 medium size dogs in the rest of the lodges. The price for 1 dog is GBP 40.00 per week and 2 dogs in GBP 60.00 per week.
This property has a strict no music outside policy.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

TRANQUIL OTTER Lodge Carlisle
TRANQUIL OTTER Lodge
TRANQUIL OTTER Carlisle
THE TRANQUIL OTTER Lodge
THE TRANQUIL OTTER Carlisle
THE TRANQUIL OTTER Lodge Carlisle