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The Ivy Bush Royal Hotel By Compass Hospitality

3.0 star property

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Photo gallery for The Ivy Bush Royal Hotel By Compass Hospitality

Reception
Bar (on property)
Exterior
Reception
Executive Twin Room, 2 Double Beds | 5 bedrooms, desk, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Laundry

Explore the area

Map
11 Spilman Street, Carmarthen, Wales, SA31 1LG
  • Carmarthen Castle
    ‪3 min walk‬
  • National Botanic Garden of Wales
    ‪13 min drive‬
  • Skanda Vale
    ‪22 min drive‬

Room options

View all photos for Standard Double Room Single Use, 1 Double Bed

Standard Double Room Single Use, 1 Double Bed | 5 bedrooms, desk, free WiFi, bed sheets

Standard Double Room Single Use, 1 Double Bed

  • 32 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Suite

5 bedrooms, desk, free WiFi, bed sheets

Classic Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 Single Bed

5 bedrooms, desk, free WiFi, bed sheets

Standard Single Room, 1 Single Bed

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Quadruple Room, Multiple Beds

5 bedrooms, desk, free WiFi, bed sheets

Family Quadruple Room, Multiple Beds

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds | 5 bedrooms, desk, free WiFi, bed sheets

Standard Triple Room, 3 Single Beds

  • 40 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double or Twin Room, 1 Bedroom

5 bedrooms, desk, free WiFi, bed sheets

Standard Double or Twin Room, 1 Bedroom

  • 32 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Standard Double Room, 1 Double Bed

5 bedrooms, desk, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Queen Bed

5 bedrooms, desk, free WiFi, bed sheets

Deluxe Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room, Multiple Beds

5 bedrooms, desk, free WiFi, bed sheets

Family Quadruple Room, Multiple Beds

  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Standard Twin Room

Standard Twin Room | 5 bedrooms, desk, free WiFi, bed sheets

Standard Twin Room

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room, 1 King Bed

5 bedrooms, desk, free WiFi, bed sheets

Executive Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

The Ivy Bush Royal Hotel By Compass Hospitality

Hotel with free parking, a quick walk to Carmarthen Castle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, 24-hour room service and laundry facilities. Bathrooms are shared.
The Ivy Bush Royal Hotel By Compass Hospitality offers 70 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels.

Guests have access to shared bathrooms. Bathrooms include a shower and bidets. This Carmarthen hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Ivy Bush Royal Hotel By Compass Hospitality. During your stay, you're just a quick walk from Carmarthen Castle. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include 5 meeting rooms, laundry facilities and a lift
  • On-site recreation includes a sauna
  • Just a 4-minute walk from Carmarthen Castle and 11 minutes on foot from King Street Gallery
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

There are 5 meeting rooms available. A sauna, a terrace, and a garden are also featured at The Ivy Bush Royal Hotel By Compass Hospitality. Self parking is free.

This 3-star Carmarthen hotel is smoke free.

The hotel hosts a free manager's reception daily.
The Ivy Bush Royal Hotel By Compass Hospitality has a restaurant on site.
24-hour room service is available.

Languages

English, Polish, Spanish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 12 for adults and GBP 6.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Shared bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12 for adults and from GBP 6.25 for children
  • Pet fee: GBP 20 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Spilman Hotel Carmarthen
Spilman Hotel
Spilman Carmarthen
Spilman Hotel Wales/Carmarthen
Ivy Bush Royal Hotel CARMARTHEN
Ivy Bush Royal Hotel
Ivy Bush Royal CARMARTHEN
Ivy Bush Royal
Ivy Bush Royal Hotel Compass Hospitality Carmarthen
Ivy Bush Royal Hotel Compass Hospitality
Ivy Bush Royal Compass Hospitality Carmarthen
Ivy Bush Royal Compass Hospitality
Ivy Bush Royal Compass Hospit
The Ivy Bush Royal Hotel By Compass Hospitality Hotel
The Ivy Bush Royal Hotel By Compass Hospitality Carmarthen
The Ivy Bush Royal Hotel By Compass Hospitality Hotel Carmarthen

The Ivy Bush Royal Hotel By Compass Hospitality Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 143 out of 361 reviews
Rating 8 - Good. 122 out of 361 reviews
Rating 6 - Okay. 59 out of 361 reviews
Rating 4 - Poor. 20 out of 361 reviews
Rating 2 - Terrible. 17 out of 361 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing tired old hotel

Very tired old hotel with creeking floors and outdated rooms. Noisy and couldn't get good sleep. I had asked for a normal double room but was given a disabled one. The ceiling in the bathroom was broken and just did not feel totally clean. Overall, very disappointed The only positive is the staff lady at breakfast room who was polite and friendly.
Stayed 1 night in Mar 2025

8/10 Good

Kenneth

Stayed 2 nights in Feb 2025

8/10 Good

Gary

Liked: Staff & service
Very tired rooms, 1st one had a leak ,but room changed with no problem ,bar area and restaurant good
Stayed 1 night in Feb 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for price
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly hotel with excellent service and very clean. Will definitely be staying there again
Stayed 1 night in Feb 2025

4/10 Poor

michael

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Furniture very old fashion and worn. The room we stayed in,was cold with badly worn fittings. Bathroom was very cold with no heating. The window frames were rotten.not double glazed in our room.
Stayed 5 nights in Jan 2025

8/10 Good

Trevor

Business traveller
Stayed 1 night in Jan 2025

6/10 Okay

Deborah

Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. The staff the food and the room wereall amazing. Will definitely be back
Stayed 1 night in Jan 2025

2/10 Terrible

Sunil

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid hotel - terrible service, cold rooms

It was really cold and they kept turning off the heater, no one to help, and when I did get reception they were pretty rude!
Stayed 1 night in Jan 2025

6/10 Okay

Kalyan

Travelled with partner
Liked: Staff & service
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time at this establishment and only for one night would stay again
Stayed 1 night in Jan 2025

10/10 Excellent

denise, St Davids

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros- Very clean, lovely and warm and comfortable. Lovely staff. Cracking breakfast. Great value. Cons- bathrooms needs updating
Stayed 1 night in Jan 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
There was nothing not like. Excellent staff and food. Good parking.
Stayed 3 nights in Jan 2025

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Receptionist rude and barely looked up as she demanded credit card details for the prepaid room. Hotel is very tired and rooms smell musty and need a complete refurbishment from the 70s/80s decor. Stayed in December to be told heating in the room only comes on between 7 and 8 in the evening, after several phone calls to reception an electric heater was eventually supplied. No mattress protector on the bed, cover threadbare. Won't be staying again. Anyone giving this establishment 10/10 must have stayed in some real hovels and have no standards
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Stayed 1 night in Dec 2024

10/10 Excellent

Deepak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and great. Decent Breakfast and rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Gareth

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Dean

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Beverley

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at the Ivy Bush many times, this time for a bargain price of £58 per couple (including breakfast). The rooms are a little outdated but clean and comfortable. The staff are attentive, even during a busy Xmas party weekend. The breakfast was plentiful and the car park was free. Will certainly be returning.
Stayed 1 night in Dec 2024

6/10 Okay

Vicky

Business traveller

Tired B&B

Basic budget hotel / B&B Slow service checking in whilst someone fixed a stapler (really?!) Room was very cold but there was an electric heater which I had to leave on all night, no heating in the bathroom. Quite tired looking - peeling vinyl on headboard, tears in curtains, mould on bath silicone etc.
Stayed 1 night in Dec 2024