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The Ivy Bush Royal Hotel By Compass Hospitality

3.0 star property

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Photo gallery for The Ivy Bush Royal Hotel By Compass Hospitality

Garden Suite | Garden view
Garden Suite | 5 bedrooms, desk, free WiFi, bed sheets
Reception
Lobby lounge
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Laundry

Explore the area

View in a map
11 Spilman Street, Carmarthen, Wales, SA31 1LG
  • Place, Carmarthen Castle
    ‪3 min walk‬
  • Place, Carmarthen Heritage Centre
    ‪8 min walk‬
  • Place, King Street Gallery
    ‪9 min walk‬

Room options

View all photos for Standard Double Room, 1 Double Bed

5 bedrooms, desk, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

7.8 out of 10
Good
(19 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

5 bedrooms, desk, free WiFi, bed sheets

Standard Twin Room

7.0 out of 10
Good
(4 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room Single Use, 1 Double Bed

Standard Double Room Single Use, 1 Double Bed | 5 bedrooms, desk, free WiFi, bed sheets

Standard Double Room Single Use, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Quadruple Room, Multiple Beds

5 bedrooms, desk, free WiFi, bed sheets

Family Quadruple Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds | 5 bedrooms, desk, free WiFi, bed sheets

Standard Triple Room, 3 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Single Room, 1 Single Bed

5 bedrooms, desk, free WiFi, bed sheets

Standard Single Room, 1 Single Bed

8.0 out of 10
Very good
(4 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double or Twin Room, 1 Bedroom

5 bedrooms, desk, free WiFi, bed sheets

Standard Double or Twin Room, 1 Bedroom

7.8 out of 10
Good
(9 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Family Quadruple Room, Multiple Beds

5 bedrooms, desk, free WiFi, bed sheets

Family Quadruple Room, Multiple Beds

  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Deluxe Double Room, 1 Queen Bed

5 bedrooms, desk, free WiFi, bed sheets

Deluxe Double Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, 1 King Bed

5 bedrooms, desk, free WiFi, bed sheets

Executive Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Garden Suite

Garden Suite | Living area | Flat-screen TV

Garden Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for IVY Suite

IVY Suite | 5 bedrooms, desk, free WiFi, bed sheets

IVY Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

The Ivy Bush Royal Hotel By Compass Hospitality

Hotel with free parking, 4-minute walk to Carmarthen Castle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include 24-hour room service, laundry facilities and a 24-hour front desk.
The Ivy Bush Royal Hotel By Compass Hospitality offers 70 accommodations with a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include a shower and bidets. This Carmarthen hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Ivy Bush Royal Hotel By Compass Hospitality. During your stay, you're just a quick walk from Carmarthen Castle. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include 5 meeting rooms, laundry facilities and a lift
  • Just a 4-minute walk from Carmarthen Castle and 11 minutes on foot from King Street Gallery
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

There are 5 meeting rooms available. The Ivy Bush Royal Hotel By Compass Hospitality also features a terrace, a garden, and laundry facilities. Self parking is free.

This 3-star Carmarthen hotel is smoke free.

The hotel hosts a free manager's reception daily.
The Ivy Bush Royal Hotel By Compass Hospitality has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 12 for adults and GBP 6.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12 for adults and from GBP 6.25 for children
  • Pet fee: GBP 20 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Spilman Hotel Carmarthen
Spilman Hotel
Spilman Carmarthen
Spilman Hotel Wales/Carmarthen
Ivy Bush Royal Hotel CARMARTHEN
Ivy Bush Royal Hotel
Ivy Bush Royal CARMARTHEN
Ivy Bush Royal
Ivy Bush Royal Hotel Compass Hospitality Carmarthen
Ivy Bush Royal Hotel Compass Hospitality
Ivy Bush Royal Compass Hospitality Carmarthen
Ivy Bush Royal Compass Hospitality
Ivy Bush Royal Compass Hospit
The Ivy Bush Royal Hotel By Compass Hospitality Hotel
The Ivy Bush Royal Hotel By Compass Hospitality Carmarthen
The Ivy Bush Royal Hotel By Compass Hospitality Hotel Carmarthen

The Ivy Bush Royal Hotel By Compass Hospitality Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 169 out of 428 reviews
Rating 8 - Good. 140 out of 428 reviews
Rating 6 - Okay. 71 out of 428 reviews
Rating 4 - Poor. 26 out of 428 reviews
Rating 2 - Terrible. 22 out of 428 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Nigel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort

Great staff

I was in the rooms below. The damp smell was quite strong. Breakfast was very good. Staff where very helpful and very nice. Great shower, just ashame about the smell. The mattress was old spring type and very uncomfortable.
Stayed 1 night in Aug 2025

6/10 Okay

Kev

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Last night of tour - Worst!

This Hotel is very dated the room are clean, the Bathroom is another story, shower head bracket broken, leaky tap the runs all over the tiled surface. And the Loo 😳 knees against the wall is not an exaggeration!! Food was not good, and service could do with a rocket up their a**e.
Stayed 1 night in Aug 2025

8/10 Good

Jack

Stayed 1 night in Aug 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One issue but handled well by staff

Generally very good. One night stay for a car show at Carmarthen Showground. Parking - access i stight to some spaces but plenty to chose from. Check-in - good, friendly, polite an dquite quick. Entry to room - this let the stay down, the room had not been cleaned from previous guests, check-in staff very concerned and helpful, asked to wait in the bar whilst room was prepared and free round of drinks due to issue. Room - comfortable but needs a little attention e.g. with toilet lid up you couldn't fully push the flush handle and socket panel above dressing table was very 'flexible', also difficulty finding how to turn off all lights as 2 wall lights are operated by a fused switch on the socket panel above the dressing table. Bar - with 2 functions on there was only 1 barman, he could have used some help to keep the queue down. Food - standard pub type food, we all enjoyed it. Sleep - very compfy bed and pillows and only distant road noise with the window wide open. Apart from the room not being clean any other less positive points above are very minor. We had a very nice stay and I wouldn't hesitate to stay there again.
Stayed 1 night in Aug 2025

6/10 Okay

Gareth

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Average hotel in a poor town. Staff friendly and renovated rooms seemed nice, others were ok. Breakfast ok. Nothing really wrong with the hotel, it was just average.
Stayed 1 night in Aug 2025

10/10 Excellent

Andy

Stayed 1 night in Aug 2025

6/10 Okay

Paula

Travelled with partner
Disliked: Amenities, property conditions & facilities
There were no towels or hand towels upon arrival, there was a dirty bathmat in the bathroom. Everything smelt damp and musty, as you could tell with mould around the bottom of the shower. There was glue oozing out between the floorboards in the bathroom which was still wet.
Stayed 2 nights in Aug 2025

10/10 Excellent

Heather

Stayed 1 night in Jul 2025

8/10 Good

Sandeep

Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As an older property and with all the difficulties to maintain such a property I feel it has been taken care of very well , it's charming and welcoming, clean a comfortable and the food is great. We loved our 3 nights and hope to return in the future.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent budget option

Excellent buget option room spacious and clean. Food good breakfast included in the price. Syaff polite and professional.Highly recommended
Stayed 1 night in Aug 2025

10/10 Excellent

stephen

Business traveller
Liked: Amenities
Great
Stayed 3 nights in Jul 2025

2/10 Terrible

Mrugeshkumar

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
NA
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort

One night stay

Friendly staff, comfy bed, great location for Carmarthen town centre
Stayed 1 night in Aug 2025

10/10 Excellent

Callum

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Elsie

Travelled with partner
Disliked: Property conditions & facilities
The Hot Tap in the bath did not work at all. Fortunately we showered, and the hot water was OK from that. There was no ITV Channel available on the TV which meant we missed a favourite programme. Considerable noise from the High Street traffic meant that the window had to be kept closed.
Stayed 1 night in Aug 2025

10/10 Excellent

Kumudika Ridmani

Travelled with family
Liked: Cleanliness
I really like the staff and the hospitality. Room was really good and clean as well.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10... great service, room well equipped food at reasonable prices staff helpful and friendly cant fault it... will stay again
Stayed 1 night in Jul 2025

8/10 Good

GURJIT

Liked: Cleanliness, staff & service, property conditions & facilities
staff are brillant and friendly, very good room
Stayed 1 night in Jul 2025

8/10 Good

Amar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good location. Nice breakfast and easy parking

Old property with smell. My room just above the bar, keeps noisy until mid-night. Stay one night for road trip so this is definitely fine for us. Buffet breakfast is good. Easy parking and good location which very closed to shopping centre.
Stayed 1 night in Jul 2025

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I don’t write reviews as most write rubbish.
Stayed 1 night in Jul 2025

6/10 Okay

Kriti

Travelled with family
Stayed 1 night in Jul 2025

8/10 Good

daniel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

nick, Neyland. Milford Haven

Liked: Cleanliness, staff & service, amenities
The breakfast was cold. Bacon beans etc. In need of some updating
Stayed 1 night in Jul 2025