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Bastión Luxury Hotel

4.5 star property
VIP Access

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Photo gallery for Bastión Luxury Hotel

Terrace/patio
Aerial view
Luxury Suite | 1 bedroom, premium bedding, in-room safe, desk
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Children’s area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View in a map
Calle del Sargento No. 6-87, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪3 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, in-room safe, desk

Premium Room

9.0 out of 10
Wonderful
(9 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, premium bedding, in-room safe, desk

Luxury Suite

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(10 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room, 2 Double Beds

9.6 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room with access to Beach Club Makani (Tierrabomba).

Deluxe Room with access to Beach Club Makani (Tierrabomba). | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room with access to Beach Club Makani (Tierrabomba).

10.0 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Suite

Classic Suite | Jetted bathtub

Classic Suite

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Bastión Luxury Hotel

Luxury hotel with full-service spa and free breakfast
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar and a rooftop terrace are on-site.
Bastión Luxury Hotel offers 51 air-conditioned accommodations with a safe and complimentary bathrobes. Beds feature premium bedding. 40-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and hairdryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The free breakfast at Bastión Luxury Hotel gets high marks from our customers. During your stay, you're just a quick walk from Clock Tower. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with massages, aromatherapy or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Santo Toribio Church and 4 minutes on foot from Walls of Cartagena
  • Airport and local-area shuttle service available for a fee
  • Pets welcome free of charge
Bastión Luxury Hotel offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury Bastión Luxury Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 4.5-star Cartagena hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 10 AM.
Bastión Luxury Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Spa open daily
  • Sports massages

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 17 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Bastión Luxury Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 8:00 PM
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bastión Luxury
Bastión Luxury Cartagena
Bastión Luxury Hotel
Bastión Luxury Hotel Cartagena
Bastión Luxury Hotel Hotel
Bastión Luxury Hotel Cartagena
Bastión Luxury Hotel Hotel Cartagena

Reviews

Bastión Luxury Hotel Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 819 out of 1010 reviews
Rating 8 - Good. 136 out of 1010 reviews
Rating 6 - Okay. 33 out of 1010 reviews
Rating 4 - Poor. 13 out of 1010 reviews
Rating 2 - Terrible. 9 out of 1010 reviews

Reviews

10/10 Excellent

Natalie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Bastion was great! There was a small issue with our room and they moved us to another room and provided a spa service for the inconvenience. Great customer service, great staff, great food, great location. Thank you Bastion
Stayed 4 nights in Jun 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed there for one night and the service and food was good
Stayed 1 night in Jun 2025

10/10 Excellent

Kantayeni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Best hotel! The breakfast was great. My room and bathroom was clean, the decor was nice and spacious. The staff was super helpful and attentive!
Stayed 4 nights in Jun 2025

10/10 Excellent

Stephanie, Elmhurst

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, the staff very nice, the pool upstairs is a Wow beautiful view. The food and drinks delicious. Specially breakfast.
Stayed 4 nights in Jun 2025

10/10 Excellent

Paola

Stayed 3 nights in Jun 2025

10/10 Excellent

Hunter

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, room was large, shower was huge. Rooftop pool was amazing as were all of the staff! Would stay here if in Cartagena again.
Stayed 2 nights in Jun 2025

8/10 Good

HERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

veronica

Liked: Cleanliness, amenities, property conditions & facilities
Excellent!
Stayed 1 night in May 2025

10/10 Excellent

veronica

Liked: Cleanliness, amenities, property conditions & facilities
Excellent!
Stayed 1 night in May 2025

10/10 Excellent

Juan Bernardo

Stayed 1 night in May 2025

10/10 Excellent

Luis, Rosemount

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay, great location and great service!
Stayed 8 nights in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel, perfect mix of old charm and modern comfort. The rooms were beautiful and spacious with great AC, fri
Stayed 1 night in May 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Paula, Kenvil

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I don’t even know where to start, from the momnt you areivew you feel like a VIP guest, everyone is so polite and welcoming! Hector the concierge is amazing! He’s helpful, knowledgeable and can pretty much solve any issue with ease. Everyone at Gobernador was wonderful, we had breakfast there every day, food was delicious loved the Huevos Criollos and the typical fried Caribbean treats. All the spaces in this hotel are just gorgeous. From the lobby, to the patios and the rooms. We had a double room that was roomy and smelled delicious! It was so well appointed, anything you may need was a phone call away. The spa was also wonderful, we had massage services and both ladies were gentle and very professional. The pool area, the staff, and the pool itself were perfect! Great drinks and service. The 360 view from the pool terrace is amazing!! I honestly felt like a celebrity, everyone treated us with respect and kindness. I will absolutely comeback! I’ve declared Bastión Luxury my new home in Cartagena!
Stayed 4 nights in May 2025

10/10 Excellent

Ana Josefa Fernandez

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The presentation of everything they did was beautiful their room service top-notch. Their food was delicious. The only complaint was there was loud music because of a birthday party that was happening at the pool, but other than that, everything was perfect.
Stayed 4 nights in May 2025

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Met all of our needs and left us alone at the same time. The pool is equipped with extremely comfortable chairs and beds.
Stayed 3 nights in May 2025

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in the historic area in Cartagena, every single detail is very well.thought.
Stayed 2 nights in May 2025

8/10 Good

Francis

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Lee, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 5 nights and it was perfect. The area, people, & staff. We would definitely recommend and we will be returning
Stayed 5 nights in May 2025

10/10 Excellent

ruben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Bastion Luxury Hotel and I was thoroughly impressed by the exceptional service provided by the staff. From the moment we arrived, every team member I encountered was professional, courteous, and genuinely welcoming.
Stayed 3 nights in May 2025

10/10 Excellent

erron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Rogelio, chula vista

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, todo muy bien
Stayed 3 nights in Apr 2025

10/10 Excellent

Alejandro

Stayed 3 nights in Apr 2025

10/10 Excellent

Catalina, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 3 nights in Apr 2025