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Bastión Luxury Hotel

4.5 star property
VIP Access

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Photo gallery for Bastión Luxury Hotel

Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Children’s area
Courtyard
Aerial view
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Calle del Sargento No. 6-87, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪3 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, blackout curtains

Standard Room

10.0 out of 10
Exceptional
(12 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout curtains

Standard Twin Room, 2 Double Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | Premium bedding, in-room safe, desk, blackout curtains

Premium Room

9.0 out of 10
Wonderful
(10 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room with access to Beach Club Makani (Tierrabomba).

Deluxe Room with access to Beach Club Makani (Tierrabomba). | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room with access to Beach Club Makani (Tierrabomba).

9.8 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Suite

Classic Suite | Jetted bathtub

Classic Suite

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Premium bedding, in-room safe, desk, blackout curtains

Luxury Suite

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Bastión Luxury Hotel

This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar and a rooftop terrace are on-site.
Bastión Luxury Hotel offers 51 air-conditioned accommodations with a safe and complimentary bathrobes. Beds feature premium bedding. 40-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and hairdryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Bastión Luxury. Services include sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The free breakfast at Bastión Luxury Hotel gets high marks from our customers. During your stay, you're just a quick walk from Clock Tower. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with aromatherapy, massages or facials at Bastión Luxury
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Santo Toribio Church and 4 minutes on foot from Walls of Cartagena
  • Airport and local-area shuttle service available for a fee
  • Pets welcome free of charge
Bastión Luxury Hotel offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Bastión Luxury Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 4.5-star Cartagena hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 10 AM.
Bastión Luxury Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Spa open daily
  • Sports massages

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 17 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Bastión Luxury Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bastión Luxury
Bastión Luxury Cartagena
Bastión Luxury Hotel
Bastión Luxury Hotel Cartagena
Bastión Luxury Hotel Hotel
Bastión Luxury Hotel Cartagena
Bastión Luxury Hotel Hotel Cartagena

Bastión Luxury Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 821 out of 1005 reviews
Rating 8 - Good. 131 out of 1005 reviews
Rating 6 - Okay. 33 out of 1005 reviews
Rating 4 - Poor. 13 out of 1005 reviews
Rating 2 - Terrible. 7 out of 1005 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Surendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities
Wonderful Location and staff
Stayed 8 nights in Dec 2025

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great… Spacious, very clean, well appointed. But it was really the staff that made it exceptional. Jordan the concierge was amazing. The first the front desk were incredible and literally every single staff member we interacted with was terrific. They plans - everything we did was through the hotel - and everything happened perfectly. From renting a private boat to tours of the market and a cooking class, salsa dancing for our family, riding ATVs and para triking. And More. Highly recommend.
The rooftop pool at night.
Stayed 6 nights in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Staff was friendly, professional and very attentive. Great location,
Stayed 3 nights in Dec 2025

10/10 Excellent

Carlos

Stayed 4 nights in Dec 2025

10/10 Excellent

rana

Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service. Beautiful hotel and room. Bed was so comfortable, beautiful swimming pool and terrace. Delicious breakfast. One of the best hotels I’ve stayed at.
Stayed 2 nights in Dec 2025

8/10 Good

Marina

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was very nice; the hotel is designed with open spaces between each floor, so it’s quite hot and humid at all times. The roof top swimming pool, terrace and bar are wonderful, with views of the ocean and city. Breakfast was delicious, and the location is excellent.
View from the rooftop
Stayed 1 night in Dec 2025

10/10 Excellent

Omar

Stayed 3 nights in Dec 2025

10/10 Excellent

ANA

Stayed 4 nights in Dec 2025

10/10 Excellent

Monica Patricia

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is gorgeous, excellently maintained and decorated. The staff is very attentive and friendly. The front desk manager Jorge was very helpful setting up a luxury trip to the small island of Sabai off the Islas de Baru. The restaurant staff learned about my mom’s birthday and Gina led the way in organizing a celebration with balloons and cake! This is a trip we’ll never forget not only because of the beautiful amenities but also because of the dedication of the staff. Can’t forget to mention the server on the rooftop pool, he pampered us like we were royalty. Without any reservations I would recommend this hotel to anyone wanting to experience a luxury warm experience.
Stayed 4 nights in Nov 2025

10/10 Excellent

Neil

Stayed 2 nights in Dec 2025

10/10 Excellent

Janine

Liked: Cleanliness, amenities, property conditions & facilities
Lovely check in staff, was also quick and easy. The hotel and rooms are beautiful, a real oasis in the city and the rooftop pool is a lovely spot to escape to. Not forgetting the breakfast, menu and buffet options - all were really good. We had a lovely stay
Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Nov 2025

10/10 Excellent

Sunil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff that we met while we were there were wonderful and very friendly. The hotel is well kept and is perfectly located to everything. It’s a small boutique hotel that is perfect for a private retreat. The spa was very relaxing and had experienced staff. Jorge and Jhordan and Gina were just a few staff that made our trip a wonderful experience.
Stayed 5 nights in Nov 2025

10/10 Excellent

Rabindra, fort mill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in a nice part of old city Cartagena. Convenient location, close to many fantastic restaurants that were easy to walk to. Attentive staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Santiago

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a very nice experience, the entire staff is amazing and they always provide a professional service!.
Stayed 4 nights in Nov 2025

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My boyfriend and I stayed for 5 nights and would go back in a heart beat. The concierge was great at messaging before we arrived to set up transport and sent us activity tours to look through. They happily booked anything we needed. Hector was extra helpful with suggestions- Baroca Rooftop was an amazing meal! Paola came by at our first breakfast (which was included and so good and fresh) and was so helpful and showed her care at ensuring we enjoyed our stay. Miguel remembered us each time he saw us. Jainner made the best lattes in the afternoon. The bed was SO comfy, lockbox was easy, and everything was very clean. My boyfriend enjoyed the massage and the pool beds/loungers were all great. The hotel is also in the BEST location- walkable to everything but also quiet at night. We were so thrilled and will recommend the hotel to everything.
In the hotel
Part of the breakfast buffet. They also could make eggs to order
Open air and a tree in the lobby!
Cute flowers/table decorations
Stayed 5 nights in Nov 2025

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Recomendado al 100%
Stayed 2 nights in Nov 2025

10/10 Excellent

Alexis, Saint-Bruno-de-Montarvill

Travelled with partner
Liked: Cleanliness, staff & service
Luxury from service, food, rooms and roof top pool
Stayed 2 nights in Nov 2025

10/10 Excellent

JOSE RAMON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience
Stayed 4 nights in Nov 2025

10/10 Excellent

Amy

Stayed 1 night in Jul 2025

10/10 Excellent

Summer

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and outstanding service!
Stayed 3 nights in Oct 2025

4/10 Poor

Kevin

Stayed 3 nights in Oct 2025