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Casa Mary

2.0 star property

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Photo gallery for Casa Mary

A stone wall with plants, a wooden bench, and a staircase leading to an upper level.
A corridor with a wooden fence, ferns, and bamboo plants.
Reception
A narrow corridor with a stone wall on one side and a wooden staircase on the other. There are plants hanging from the ceiling and on the walls.
A staircase with wrought iron railings and a wall with a decorative metal panel.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle Del Guerrero 29-89 Getsemani, Cartagena, Bolivar, 130001
  • Place, Plaza de la Trinidad
    ‪2 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪5 min walk‬
  • Place, Clock Tower
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

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About this property

Casa Mary

This smoke-free hotel features a rooftop terrace, a coffee shop/cafe and concierge services. Free full breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, free newspapers and tour/ticket assistance.
Casa Mary offers 9 air-conditioned accommodations, with a safe. Pillowtop beds feature premium bedding. Televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead. This Cartagena hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Casa Mary, you're just a quick walk from Clock Tower. Features include free breakfast and free WiFi in public areas, plus a coffee shop/cafe.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes segway rentals/tours
  • Steps from Plaza de la Trinidad and 7 minutes on foot from Cartagena de Indias Convention Center
  • Airport and local-area shuttle service available for a fee
There's a coffee shop/cafe on site. Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A rooftop terrace, barbecue grills, and multilingual staff are also featured at Casa Mary.

This Victorian Cartagena hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A coffee shop/cafe

Things to do

  • Segway rentals/tours
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Built in 2011
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 year old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 80000 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Casa Mary offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:00 AM - 10:00 AM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Up to 5 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.

Property is also known as

Casa Mary
Casa Mary Cartagena
Casa Mary Hotel
Casa Mary Hotel Cartagena
Casa Mary Hotel
Casa Mary Cartagena
Casa Mary Hotel Cartagena

Casa Mary Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 57 reviews
Rating 8 - Good. 21 out of 57 reviews
Rating 6 - Okay. 15 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 5 out of 57 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Juan Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muy buen servicio, el personal muy amable, las instalaciones cómodas una bonita terraza y muy bien y bocado. Recomendado 100%
Stayed 1 night in May 2021
Verified

8/10 Good

nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

superbe

excellente étape il est dommage qu'il fasse si chaud sur la terrasse dés le petit déjeuner
Stayed 2 nights in Nov 2018
Verified

6/10 Okay

Ramon

Liked: Staff & service, room comfort

Mold

Rooms had mold.
Stayed 3 nights in Sep 2018
Verified

8/10 Good

chery

Liked: Cleanliness, staff & service, property conditions & facilities

Good location but noisy

The location is good, close to the walled city, easy to navigate from but it’s extremely close to Havana Cafe and on a noisy street. While it’s proximity to Havana Cafe is good for navigation, the music can be heard until 3am. Plus the cars and people on the street make for a noisy room. I was on the front, possibly quieter in a different room but earplugs are a necessity. Breakfast was very good, service was very good however little English is spoken. The night person who checked me in spoke English but no one else I encountered did. Not a failing at all, just for your information. Everyone was very pleasant, very kind and courteous, and this is a safe guesthouse, they lock the front door with someone at the desk to let you in.
Stayed 3 nights in Dec 2017
Verified

10/10 Excellent

Heriberto Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación

Excelente ubicación en el centro histórico de Cartagena. Personal amable y cuenta con todo lo necesario para volver.
Stayed 2 nights in Dec 2017
Verified

10/10 Excellent

Yanela

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect Location.

This hotel has a perfect location. Near to " Ciudad Amurallada" and many restaurants and night clubs. The place is save.
Stayed 3 nights in Aug 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
UNA GRATA EXPERIENCIA VER COM SE VIENEN RECUPERANDO LOS ESPACIOS DE LA CARTAGENA ANTIGUA, LA SEGURIDAD Y EL ESPLENDOR ARQUITECTONICO.
Verified

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location/ Staff

I would like to thank the staff of Casa Mary for being so accommodating and understanding of my fear of cats. I'm used to cats being in people's homes not hotels. I should have done my research more. Otherwise everything else was great. Breakfast (as everyone has noted) was great. Beds were comfortable. Above all else, location location location. Hopefully the construction next door does not go on for very long for the folks that want to sleep in after partying across the street at Cafe Havana. I hope your new neighbors will be as kind to you as you were to me.
Verified

8/10 Good

Simão

Liked: Cleanliness, staff & service, property conditions & facilities

Muito bom!

A pousada é muito boa e acolhedora. Fica localizada no bairro Getsemaní, a somente 600m da entrada da cidade murada. O bairro possui bons restaurantes. Nos deslocamos tranquilamente a pé para a cidade murada, o Castelo de São Felipe de Barajas e para restaurantes. Fica no mesmo quarteirão do Café Havana. Ficamos num quarto amplo e bem limpo com boa cama de casal e um sofá cama. Possui frigobar e cofre. O quarto parecia ter sido reformado a poucos dias. No chuveiro somente água fria, mas você perceberá que a água quente não faz falta. O café da manhã é suficiente. São oferecidos 5 opções e todas acompanham uma entrada de frutas. É diferente de um buffet, mas foi suficiente. Os funcionários são bem prestativos e nos ajudaram muito.
Verified

4/10 Poor

Alice

Disliked: Staff & service

Cuidado!

Não recomendo esse hotel, não pelo serviço, mas pela falta de segurança. Depois que voltei ao Brasil descobri que meu cartão de crédito foi clonado na Colombia e o único lugar que usei o cartão foi nesse hotel. Surpreendemente, após o pagamento da diária utilizaram para comprar passagens aéreas.
Verified

10/10 Excellent

Jorge M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fue mejor de lo que pensábamos

Muy bien, regresaremos muy pronto al mismo hotel
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Mary

We had our reservation at Casa Mary but when we arrived they informed us the bathroom of our room had just broke so they relocated us on a near by sister hotel. They were supper kind and apologize for the inconvenience. The hotel that they put us in is called Torre Reloj, and tho it wasn't as nice looking the location was unbeatable, it's right in the main plaza. Overall, a good place to stay (if you're not looking for fancy)
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Not bad, but there are better places to stay.

I must preface that my perception of Cartagena is clouded by the wretched humidity. With that said, the hotel isn't bad. Three of us stayed in the room and the room was pretty bare-bones looking, but had all the amenities we needed. Even though the positioning of the beds were somewhat odd, they were comfortable enough to get good rest. The room came with a TV, a fridge, a small closet, and a safe (I don't recommend you using the safe, money disappeared from it while we stayed here. Just lock valuables in your bag or suitcase). The room had tile flooring which added to its aesthetic bareness. The bathroom was a good size with a big shower. However, there is no hot water in the hotel, but with 90 deg. temps and 80% humidity, you aren’t going to want hot water to shower with. The hotel has a patio on the rooftop that overlooked part of the city. The breakfast was simple (four options to choose from), but delicious and we enjoyed eating there each day. It's located near the walled city, and half a block of Cafe Havana. It also next door to a delicious pizza place I highly suggest. It's also located near a church plaza where everyone gathers and night and is littered with restaurant and food vendors.
Verified

2/10 Terrible

Sueli

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não vale a pena!

O hotel está muito bem localizado,entretanto, os quartos não têm ventilação,são úmidos,com exceção de um que dá para a rua. Esse quarto,porém, é barulhento e o sol da manhã nos desperta muito cedo pois não tem cortinas escuras.A cama é confortável e a roupa de cama é limpa. As toalhas de banho são encardidadas,precisam ser trocadas por outras novas. O café da manhã é péssimo. Os funcionários são super simpáticos e prestativos. Não recomendo.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Casa Mary

Comfortable room but they're not all the same size. Personnel was generally unhelpful in matters pertaining to tourist interests. Didn't have effective problem solving skills. Not very knowledgeable.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getsemani gem

Great place to stay in the funky Getsemani neighborhood without breaking the bank but still within easy walking distance of the old town. Different options for the included breakfast is nice to have, but go elsewhere for coffee (great place 2 doors up). Air conditioning in rooms is a welcome reprieve from the humidity and heat.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

NOT INFORMING GUESTS

Was not told that the water in Cartegena was going to be turned off. The hotel knew and did not alert its clients. It was a surprise unwanted and me and other customers would have liked to have been informed so that we could leave the area or at least take showers the day before BAD OWNERSHIP POLICY OF NOT INFORMING CUSTOMERS ! Was offered no discount.
Verified

8/10 Good

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel propre et agreable proche du Centre

Tout a ete tres bien sauf la navette de l'aeroport qui etait impossible a obtenir malgre la mention sur le site web
Verified

6/10 Okay

Maria

Liked: Staff & service

Todo bien, peeero....

Todo bien con Casa Mary. Lo mejor la atención y calidez de las chicas. Tuvimos un inconveniente ocasionado porque el precio en pesos argentinos que figuraba en esta página era mucho menos del que debimos pagar. Ojo ! Atentos con eso.
Verified

8/10 Good

emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goof value

Good place, good value for the money. Breakfast was ok, but when I asked if I could get the omelet without ham, I got with ham and when I asked her she said it was tomatoes. It was ham. I ended up not getting food except for two areas without anything.
Verified

8/10 Good

Mariann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trevligt hotell i back packers område

Casa Mary ligger en kort promenad från Cartagenas historiska centrum. Området som är lite slitet och påminner om gamla Havana, visar tecken på partiell upprustning. Vackra men slitna kolonialhus ligger vägg i vägg med renoverade små hotell. Området har restauranger, barer, resebyråer, tvätteri mm
Verified

2/10 Terrible

Nelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

no respeto la reserva

El hotel no respeto la reserva y me envio a otro lugar el dia mismo del viaje.
Verified

2/10 Terrible

Diego

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nada agradable

Apenas entramos nos devolvimos. Preferí pagar la multa. Con eso creo queda dicho todo
Verified

8/10 Good

Verified traveller

Liked: Cleanliness

Bom para quem nao quer gastar muito

O Hotel é uma confortável pousada localizada proximo aos prinicipais pontos turisticos de Cartagena. Pontos positivos: 1) Localizacao 2) Preço 3) Quarto limpo e confortável para uma curta estádia Pontos negativos: 1) Café da manhã é regrado porem saboroso. Vc tem opcoes em menu e apenas trazem o que voce seleciona e nao pode repetir 2) Nao tem agua quente no hotel ( porem nao fez muita diferenca pois Cartagena é quente)
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Pleasant Staff, Secure Hotel

Hotel was in a good location neighboring the walled city. Very basic accomodations, with no frills. Security seemed good. Staff very pleasant.