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ibis Cartagena Marbella

3.0 star property

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Photo gallery for ibis Cartagena Marbella

Restaurant
Property video
Exterior
Business centre
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

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Avenida Santander #47-90, Cartagena, Bolivar, 130002

Room options

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | In-room safe, soundproofing, free cots/infant beds, free WiFi

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(11 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, soundproofing, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed

7.8 out of 10
Good
(66 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | In-room safe, soundproofing, free cots/infant beds, free WiFi

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(10 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Sea View

Standard Room, 1 Double Bed, Sea View | In-room safe, soundproofing, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed, Sea View

8.8 out of 10
Excellent
(16 reviews)
  • Sea view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Sea View

In-room safe, soundproofing, free cots/infant beds, free WiFi

Standard Room, Multiple Beds, Sea View

  • Ocean view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Sea View

View from room

Standard Room, 2 Single Beds, Sea View

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

ibis Cartagena Marbella

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
Ibis Cartagena Marbella offers 180 air-conditioned accommodations with a safe and a hairdryer. 43-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Cartagena hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Ibis Cartagena Marbella's great location gets high marks from our customers. During your stay, you're just a quick walk from Marbella Beach. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Marbella Beach and a 2-minute drive from Walls of Cartagena
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

A computer station is on site and WiFi is free in public spaces. Ibis Cartagena Marbella also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Cartagena hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Ibis Cartagena Marbella has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; COP 42,000 for adults and COP 19,500 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 25 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 60000 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 42000 for adults and from COP 19500 for children
  • Pet fee: COP 60000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Cartagena Marbella Hotel
ibis Marbella Hotel
ibis Marbella
ibis Cartagena Marbella Hotel
ibis Cartagena Marbella Cartagena
ibis Cartagena Marbella Hotel Cartagena

ibis Cartagena Marbella Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 502 out of 1005 reviews
Rating 8 - Good. 257 out of 1005 reviews
Rating 6 - Okay. 105 out of 1005 reviews
Rating 4 - Poor. 62 out of 1005 reviews
Rating 2 - Terrible. 79 out of 1005 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jagwant

Travelled with group
Good location. Clean hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Bertha

Stayed 4 nights in Nov 2025

2/10 Terrible

Tyler

Liked: Cleanliness
Disliked: Amenities
Terrible? Only thing good was the juice.
Stayed 1 night in Nov 2025

10/10 Excellent

German, Coconut Creek

Stayed 3 nights in Nov 2025

10/10 Excellent

Dora

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the staff was very kind
Stayed 5 nights in Nov 2025

6/10 Okay

Allison, Indianapolis

Stayed 5 nights in Nov 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderfull
Stayed 1 night in Nov 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, great service, food so fresh every morning ⭐️⭐️⭐️⭐️⭐️
Stayed 4 nights in Nov 2025

10/10 Excellent

Dixon

Stayed 2 nights in Oct 2025

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien con el desayuno y el servicio
Stayed 2 nights in Oct 2025

4/10 Poor

Jonathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor service
Stayed 3 nights in Nov 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel close to the old town and a beach right across the street
Stayed 4 nights in Nov 2025

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean and staff were very nice
Stayed 3 nights in Nov 2025

10/10 Excellent

Gina, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
There is no pool at this hotel. Is fine, the staff was great
Stayed 1 night in Nov 2025

2/10 Terrible

Farah

Business traveller
Disliked: Cleanliness, amenities
The rooms were too small, average hygiene at best, less than average breakfast menu (i did like the childhood nostalgia with their choco-milk), room smelled like moist ALL THE TIME, could hear everything from outside my door and neighboring rooms. Don't recommend.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lidiana

Stayed 5 nights in Oct 2025

10/10 Excellent

JUAN, PUERTO VALLARTA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

2/10 Terrible

Claudine

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The place stank of damp and dry mould because the ventilation was inadequate. Half the sockets in the bedroom were out of order. The loo flush was broken. The bedroom was dirty. The hall was dirty. They put on loud music in the breakfast room (reggaeton I think) from 6 am. It was noisy and unpleasant. It was truly appalling.
Dirty carpet in the hall.
Broken flush
The « butter »
Stayed 3 nights in Nov 2025

10/10 Excellent

Nazly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El personal muy amable y atentos; la habitación un poco pequeña para lo que se ve en las fotos; estaba limpia 👌. Nos gustó la estadía.
Stayed 2 nights in Oct 2025

10/10 Excellent

Edwin

Travelled with partner
Liked: Cleanliness, amenities
Hotel provides is excellent for the modest pricing. The cleaniless is superb.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2025

2/10 Terrible

George

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS WAS MY FIRST TIME IN CARTAGENA, AND MY STAY WAS OCTOBER 22-26 2025. FIRST OF ALL THEY DO NOT TELL YOU BEFORE BOOKING THAT YOU ARE “NOT ALLOWED TO HAVE ANY GUESTS IN YOUR ROOM” THEY “POLICE” YOUR STAY THE ENTIRE TIME MAKING IT UNPLEASANT BY PUTTING YOU THROUGH HELL TO HAVE A GUEST COME VISIT YOU. ALSO THEY HAVE “NO POOL, NO MICROWAVE TO REHEAT MEALS, NO IRON & IRONING BOARD IN YOUR ROOM”. THE STAFF IS MADE UP OF RUDE YOUNG BRATS AND WHO HAVE NO SKILLS OF CUSTOMER SERVICE BUT ONLY THERE FOR ANPAY DAY!!! THEY CHARGE YOU FOR EVERYTHING THEY MAKE EVEN PAPER CUPS!???? WHEN I FIRST GOT THERE I ORDERED A STEAK MEAL AND IT WAS THE WORST CRAP I HAVE EVER HAS IN MY LIFE AND NEVER ATE THERE WHILE I STAYED FOR 4 DAYS. STEER CLEAR FROM THIS HOTEL THEY WILL MAKE YOU ALMOST HATE CARTEGENA BASED ON HOW UNWELCOMING THEY ARE TO NON SPANISH SPEAKING GUESTS! WORST STAY IN ALL OF MY INTERNATIONAL TRAVELS AND I HAVE TRAVELED A LOT ANS NEVER EXPERIENCED SUCH A TREATMENT. EVEN WHEN I READ SOMETHING ABOUT THE GUEST ISSUES ON A REDDIT POST AFTER I ALREADY BOOKED, I CALLED THEM MULTIPLE TIMES AND THEIR RUDE IDIOTS OF STAFFS KEPT HANGING UP THE PHONE ON ME!!! STEER CLEAR AND FIND A BETTER HOTEL IN CARTAGENA AND MAKE SURE TO CALL AHEAD OF TIME BEFORE YOU BOOK TO INQUIRE ABOUT HAVING YOUR GUESTS.
Stayed 4 nights in Oct 2025

10/10 Excellent

Manny

Stayed 3 nights in Oct 2025

2/10 Terrible

Maria, Miami

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The host was very unprofessional asking for passport I dont carry, id should be fine Ocean view it’s just a small window Not even open The drivers outside the hotel were very annoying and un respectful
Stayed 1 night in Oct 2025

10/10 Excellent

Isamar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025