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Sofitel Barú Cartagena

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Suite, 2 Single Beds | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
A modern hotel with multiple buildings, a swimming pool, and lush landscaping.
An aerial view of a beach resort with a swimming pool, beach chairs, and umbrellas.
Presidential Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
KM 7 Sector, Porto Nao, Cartagena, Bolívar, 130017
  • Place, Rosario and San Bernando Corals Natural National Park
    ‪5 min drive‬
  • Place, beach
    ‪17 min drive‬
  • Place, National Aviary of Colombia
    ‪32 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a TV mounted on the wall, a ceiling fan, and a view of the ocean.

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(64 reviews)
  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Superior Room, 2 Single Beds

9.0 out of 10
Wonderful
(14 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Oceanfront

A modern hotel room with a large bed, a desk, a chair, a balcony with a view, and a ceiling fan.

Superior Room, 1 King Bed, Oceanfront

9.6 out of 10
Exceptional
(10 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Family Suite, Multiple Beds

  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, 1 King Bed

  • Sea view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, 1 King Bed

  • Ocean view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Presidential Suite, 1 King Bed

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, 1 King Bed

  • Sea view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, Multiple Beds

A modern dining area with a round table, wicker chairs, and a large window with a view.

Family Suite, Multiple Beds

  • Sea view
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite, 2 Single Beds

A hotel room with a large bed, a TV mounted on the wall, and a view of the sea.

Suite, 2 Single Beds

  • Sea view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 2 Single Beds

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Junior Suite, 2 Single Beds

  • Sea view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Twin Room, 2 Single Beds

A modern hotel room with two beds, a sitting area with a bench and table, a ceiling fan, and a large window offering a view of greenery.

Luxury Twin Room, 2 Single Beds

  • Sea view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

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4.7 out of 5, Exceptional, 1,505 reviews
The price is €215
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About this property

Sofitel Barú Cartagena

Catch some rays at the beach or spend the day relaxing at Sofitel Barú Cartagena's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Housekeeping is available on request.
Sofitel Barú Cartagena offers 187 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and espresso makers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 50-cm LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor tennis court and a 24-hour health club are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Sofitel Barú Cartagena's great beach location gets high marks from our customers. During your stay, you'll be close to National Aviary of Colombia. Free WiFi in public areas, free self-parking and a free beach shuttle are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • For dining with ocean views, stop by Restaurante Calablanca, one of the property's 4 restaurants and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 5 outdoor pools
  • Treat yourself to deep-tissue massages, aromatherapy or body scrubs at the spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and a steam room
  • Guests have great things to say about the helpful staff and the beach
  • 8 mi (12.8 km) from National Aviary of Colombia and 22.2 mi (35.7 km) from San Felipe de Barajas Castle
  • Free beach shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. At Sofitel Barú Cartagena, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This 5-star Cartagena hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Restaurante Calablanca – Overlooking the ocean and pool, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Restaurante HUMO – This fine-dining restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Restaurante Bahía – This poolside restaurant specialises in Caribbean cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
El Manglito Food Truck – This beachfront theme restaurant only serves lunch. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
La Pergola Roof Top – This rooftop bar overlooks the ocean. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

Awards and affiliations

Sofitel Barú Cartagena is listed in the 2022 Condé Nast Traveller Hot List.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: COP 135,000 per person
  • 2 poolside bars
  • 3 beach bars
  • 4 bars/lounges
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • El Manglito Food Truck
  • La Pergola Roof Top
  • Restaurante Bahía
  • Restaurante Calablanca
  • Restaurante HUMO

Things to do

  • 24-hour health club
  • 5 outdoor pools
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tours
  • Canoeing
  • Children's pool
  • Concerts/live shows
  • Cooking classes
  • Designer stores
  • Free children's club
  • Full-service spa
  • Kayaking
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Paddleboard
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 4 meeting rooms

Outdoors

  • Dock
  • Firepit
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Built in 100
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-cm LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 690000 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 26 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 600000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 135000 per person
  • Airport shuttle fee: COP 967000 per room (one-way)
  • Pet fee: COP 690000 per pet, per stay
  • Rollaway bed fee: COP 600000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 105813
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sofitel Baru Calablanca Hotel
Sofitel Baru Calablanca Cartagena
Sofitel Baru Calablanca Hotel Cartagena

Sofitel Barú Cartagena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 624 out of 756 reviews
Rating 8 - Good. 74 out of 756 reviews
Rating 6 - Okay. 33 out of 756 reviews
Rating 4 - Poor. 13 out of 756 reviews
Rating 2 - Terrible. 12 out of 756 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and surrounding areas were beautiful and at a great location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Yessica

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place , highly recommended
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dmytro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service, hotel’s architecture is thoughtful & carefully integrated with the nature & the landscape, complemented with fine dining culinary adventure with every bite, while rooms are perfectly organized & designed to deliver relaxing experience
Stayed 9 nights in Apr 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and relaxing
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property in all aspects. Beach is ample, clean, well maintained and have enough staff for all activities and services Restaurants have good quality, flavor and presentation. The only issue that i have is that is located 1.20 hours from the airport or old town.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff …. Definitely highly recommend
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jude

Liked: Cleanliness, amenities, property conditions & facilities
Best vacation ever. I fell in love with this resort and can’t wait to visit again.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort. Would recommend to anyone
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Marius

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained property. Food and drinks very overpriced.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

helmut

Liked: Cleanliness, staff & service, amenities
The overall hotel experience was great -the staff was exceptional
Stayed 16 nights in Dec 2025
Verified

10/10 Excellent

Frank Castro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Mariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-Amenities are great. -Staff isn’t that friendly like all the reviews here said. My favorite staff members were the Kid’s Club ladies (they’re lovely) -Food is expensive and not great I’d give it 3/5 -Beach is beautiful
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort wonderful staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Pascal Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, modern rooms, facing the sea. Silent during the night. Massive and delicious breakfast buffet. Staff friendly in all locations. Fair prices for drinks at the beach and diverse food offerings. Only downside is the gravel road of approx. 5km to arrive to the hotel, which makes the travel slightly uncomfortable.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

roberto antonio

Liked: Cleanliness, amenities
Excelente resort
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay, will definitely return.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Savon Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They treated us so well here I didn't mind the incidental charges. Be prepared to pay for every meal and every trip both ways to the city. This location is for families and relaxation but the Walled city is vibrant and culturally rich! The last 20 minutes of the ride to this location is rocky because the road is not paved. Transport by car is cheaper than by boat, so I recommend an SUV by land because the ride is a little smoother than a regular sedan.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Clean room | Staff | Bar | Breakfast
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was excellent. Staff was super friendly and very helpful. Food was delicious. Many restaurant choice which is necessary considering how remote the property is. We thoroughly enjoyed our time there relaxing soaking up the sun.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

gianpaulo

Liked: Cleanliness, property conditions & facilities
Everything was excellent
Stayed 1 night in Dec 2025
Verified

8/10 Good

anila

Liked: Cleanliness, property conditions & facilities
Hands-down, the staff was very polite. But for a resort, there’s nothing open late at night to eat, and it was also very quiet and boring in the evenings- it didn’t have the Columbia vibe The rooms are awesome, and the staff is great!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with an outstanding Team and service. The amenities and attention from the concierge, front desk, housekeepers, pool and beach, restaurant staff is beyond 5 stars… The only thing i would not consider 5 stars is the road that leads to the hotel, the gravel road is not suitable for everyone or any car, our taxi driver had a flat tire that had to change when he dropped us off, imagine if this happened in the middle of the road or at night! Hope the hotel and other properties nearby could adopt the road and fix it. other than that our stay was amazing!
Stayed 2 nights in Apr 2026