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Torre 811 By Jalo

4.0 star property

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Terrace/patio
Apartment, City View | Terrace/patio
Terrace/patio
Apartment, Sea View (Piso 23) | Living area | 55-inch Smart TV with digital channels
Apartment, City View | Living area | 55-inch Smart TV with digital channels

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Calle 48 N 11-115, Cartagena, Cartagena, 130002
  • Place, Marbella Beach
    ‪11 min walk‬
  • Place, San Felipe de Barajas Castle
    ‪5 min drive‬
  • Place, Walls of Cartagena
    ‪6 min drive‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪9 min drive‬

Room options

View all photos for Apartment, Sea View (Piso 31)

Terrace/patio

Apartment, Sea View (Piso 31)

  • Beach view
  • 56 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Apartment, City View

Apartment, City View | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Apartment, City View

  • City view
  • 56 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Apartment, Sea View (Piso 18)

55-inch Smart TV with digital channels

Apartment, Sea View (Piso 18)

  • Beach view
  • 56 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Apartment, City View (504)

Apartment, City View (504) | Living area | 55-inch Smart TV with digital channels

Apartment, City View (504)

  • City view
  • 56 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Apartment, Sea View (Piso 23)

Apartment, Sea View (Piso 23) | Living area | 55-inch Smart TV with digital channels

Apartment, Sea View (Piso 23)

  • Beach view
  • 56 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

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About this property

Torre 811 By Jalo

An outdoor pool and a children's pool are available at this smoke-free apartment building. Each apartment provides a kitchen with a microwave, plus free WiFi, free wired Internet and a Smart TV with digital channels. Comforts include Egyptian cotton sheets and a pillow menu. Other touches available are a washer/dryer and a down duvet.
Torre 811 By Jalo offers 2 accommodations with washers/dryers and a safe. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Accommodation at this 4-star apartment has kitchens with microwaves. Bathrooms include a shower and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). 55-inch Smart televisions come with digital channels. Additionally, rooms include an iron/ironing board and portable fans.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Torre 811 By Jalo, you're just a quick walk from Marbella Beach. An outdoor pool is available. This upmarket apartment building has 2 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a Smart TV
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Take a swim in the outdoor pool
  • Services include luggage storage and a virtual front desk
  • On-site recreation includes a playground
  • 6 minutes by car from Cartagena de Indias Convention Center and 6 minutes from Clock Tower
  • Pets welcome free of charge
Torre 811 By Jalo offers its guests an outdoor pool and a children's pool.

This 4-star Cartagena apartment is smoke free.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • Children's pool
  • Playground

Kitchen

  • Blender
  • Freezer
  • Griddle
  • Microwave
  • Paper towels

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Hair dryer
  • Shower

Entertainment

  • 55-inch Smart TV with digital channels

Laundry

  • Washer/dryer

Comfort

  • Portable fan

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • In-room accessibility
  • Lift (150 centimetre wide door)
  • Low-height door lock
  • Tile flooring in room
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Smoke-free property

Services and conveniences

  • Electrical adapters
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Virtual front desk

Location highlights

  • In the city centre
  • Near a lake
  • Near the airport
  • Near the bay

Things to do

  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's +57 310 5431873 mobile app before check-in
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Remove personal items, remove leftover food and drinks and take out the rubbish
Turn off the lights and lock the doors

Access methods

Private entrance, smart lock

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for COP 70000 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: COP 70000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's +57 310 5431873 mobile app before check-in.
Property Registration Number 263928, 262708, 258588, 254385, 258087
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • There is no hot water on site.
  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 2:00 PM to 6:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Torre 811 By Jalo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 25 reviews
Rating 8 - Good. 3 out of 25 reviews
Rating 6 - Okay. 3 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 4 out of 25 reviews

9.2/10

Cleanliness

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

al

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, modern amenities ,location is very good,Three bedroom apartment was perfect for my guests ,I will book here again in the future.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Frank

Liked: Cleanliness, amenities, property conditions & facilities, communication
Tolles Apartment 👍
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Gina P

Liked: Cleanliness, amenities, communication
The apartment was new and very well equiped with everything needed for a great experience
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, room comfort, communication
Awsome service of the apartment. Only hand soap provided, but the rest was good.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities, communication
The whole apartment was a vibe, very modern you got anything you need and German the host was extremely helpful and nice hes such a cool man , i extremely recommended this place and also has an amazing view.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Walter

Liked: Cleanliness, amenities, property conditions & facilities, communication
it was nice, but they did not have hot water
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nestor

Liked: Cleanliness, property conditions & facilities, communication
An absolutely fantastic stay in the perfect location! Our host was incredibly welcoming and provided excellent local tips for restaurants and sights. The property itself was even better than the photos—sparkling clean, beautifully decorated, and with a very comfortable bed. Its location was unbeatable, right in the heart of the historic center, allowing us to walk everywhere and immerse ourselves in the vibrant energy of Cartagena, yet it was quiet and peaceful when we needed to rest. We couldn't have asked for a better place to stay and would not hesitate to book here again on our next trip
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Steven L

Liked: Cleanliness, communication
Disliked: Amenities
Unsafe conditions
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Luiz Carlos

Liked: Communication
Unfortunatelly, the pictures that you see at the property announcement are partial. This is not a turist area. Property is at Torices and the views are complete different from what they show. It is close to the walled city by DIDI or Uber but we receive recommendation to not walk around that area. The apartment has 3 bedrooms just one with air conditioner. The living room, kitchen also have air conditioner. Beds are good.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo muy bien, el apartamento limpio y cómodo.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Celeste

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy amables, buen apt y muy buena vista
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Melvin

Liked: Cleanliness, room comfort, communication
Todo fue excelente
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Fabian

Disliked: Amenities, property conditions & facilities, communication
Los servicios, ofrecen y muestran que hay una piscina en servicio y no lo hay. Nosotros hicimos el pago con TC internacional y en dólares, adicionalmente tenemos pasaporte americano y residencia americana y nos hicieron pagar el IVA, nefastos
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

fania

Liked: Amenities
la mejor opción
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alex Alberto

Liked: Cleanliness, amenities, property conditions & facilities, communication
La habitacion era excelente al igual que el personal.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Karen

Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Bo

Stayed 3 nights in Dec 2025
Verified

8/10 Good

Steve

Stayed 3 nights in Nov 2025