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ZiOne Luxury Hotel Cartagena

3.5 star property

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Photo gallery for ZiOne Luxury Hotel Cartagena

Superior Suite, 1 King Bed, Jetted Tub | 1 bedroom, premium bedding, minibar, in-room safe
Outdoor pool
Superior Suite, 1 King Bed, Jetted Tub | 1 bedroom, premium bedding, minibar, in-room safe
Reception
Superior Suite, 1 King Bed, Jetted Tub | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle 5 # 3 - 14 - Bocagrande, Cartagena, 130001
  • Place, Bocagrande Beach
    ‪6 min walk‬
  • Place, Castillo Grande Beach
    ‪9 min walk‬
  • Place, Clock Tower
    ‪6 min drive‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view

Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view | 1 bedroom, premium bedding, minibar, in-room safe

Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with living Room - No view

Superior Room with living Room - No view | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room with living Room - No view

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Jetted Tub

Superior Suite, 1 King Bed, Jetted Tub | 1 bedroom, premium bedding, minibar, in-room safe

Superior Suite, 1 King Bed, Jetted Tub

  • 100 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 Double Bed, Non Smoking

Business Room, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Business Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(25 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

ZiOne Luxury Hotel Cartagena

Hotel with free breakfast, a quick walk to Bocagrande Beach
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
ZiOne Luxury Hotel Cartagena offers 51 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 51-inch flat-screen televisions come with satellite channels.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at ZiOne Luxury Hotel Cartagena. During your stay, you're just a quick walk from Bocagrande Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from Bocagrande Beach and 8 minutes on foot from Castillo Grande Beach
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at ZiOne Luxury Hotel Cartagena. Free self parking is available.

This 3.5-star Cartagena hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
ZiOne Luxury Hotel Cartagena has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 6 metres
  • Street parking available
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 14 floors
  • Built in 100
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 51-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: COP 9500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 900904020-2
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
Property Registration Number RNT 60221
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

ZiOne Luxury Cartagena
Zione Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel
ZiOne Luxury Hotel Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel Cartagena

Reviews

ZiOne Luxury Hotel Cartagena Reviews

8.0

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 263 out of 549 reviews
Rating 8 - Good. 139 out of 549 reviews
Rating 6 - Okay. 71 out of 549 reviews
Rating 4 - Poor. 32 out of 549 reviews
Rating 2 - Terrible. 44 out of 549 reviews

Reviews

10/10 Excellent

Fernando, Chicago

Very Nice hotel
Stayed 1 night in Jun 2025

2/10 Terrible

Darren

Disliked: Amenities
Property refused to check me in.
Stayed 1 night in Jun 2025

2/10 Terrible

Florangel

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in May 2025

10/10 Excellent

Benjamin

Stayed 2 nights in May 2025

10/10 Excellent

JUAN

Stayed 1 night in May 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The pool area and clean rooms
Stayed 4 nights in May 2025

10/10 Excellent

Benjamin

Stayed 3 nights in May 2025

10/10 Excellent

Jessica, Trujillo Alto, Puerto Ric

Liked: Cleanliness, amenities, property conditions & facilities
Amazing Area and Staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Dante

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I seen the comment when someone from Canada said it can easily be a 4 star hotel In Canada and Yeaa he wasn’t lying 🔥🔥
Stayed 4 nights in May 2025

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Silverio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 4 nights in May 2025

8/10 Good

Pascale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice but not "luxury". Single king bed room is very small. Bed was comfortable. No hot water, it was barely warm. The staff is very friendly and accomodating. The free breakfast featured local foods and beverages which were very good. Rooftop Pool area was nice. Sitting area in front of building is very nice and always clean. Overall, it's nice but a little pricey.
Stayed 4 nights in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is really nice , would be $300/night in Canada
Stayed 1 night in Apr 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the Presidential suite..it was immaculate
Stayed 1 night in Mar 2025

8/10 Good

Alena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the pool! The view from the pool is amazing, great sunset view. I booked a room without a view and that would change next time, not worth it but clean, good size! Close to the beach! Markets and restaurants are around as well! I booked it because of the pool! You can uber everywhere for a great price
Stayed 2 nights in Apr 2025

8/10 Good

mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 5 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opcion de este Hotel en cartagena , lo recomiendo al 💯, super buena zona, todo cerca, uber. Taxis al momento. Muy amables todos ennel hoteles. El cuarto excelente todo super
Stayed 4 nights in Apr 2025

2/10 Terrible

Darryl

Stayed 6 nights in Mar 2025

10/10 Excellent

Luis

Stayed 1 night in Apr 2025

6/10 Okay

Alp

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Nickyale

Liked: Cleanliness, staff & service, property conditions & facilities
It's tiny, but it meets all of my needs.
Stayed 8 nights in Mar 2025

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool vibe. They had music playing and a bar. Wonderful. The room service was nice. As far as the breakfast I wish they had more of a variety.
Stayed 2 nights in Feb 2025