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SureStay Hotel by Best Western Rossland Red Mountain

Property class: 2.5

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Photo gallery for SureStay Hotel by Best Western Rossland Red Mountain

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi
Lobby
Laptop workspace, iron/ironing board, cots/infant beds, free WiFi
Outdoor spa tub
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1199 Hwy 3B, Rossland, BC, V0G1Y0
  • Place, Rossland Museum
    ‪2 min walk‬
  • Place, Rossland Art Gallery
    ‪15 min walk‬
  • Place, Rossland City Hall
    ‪18 min walk‬
  • Airport, Castlegar, BC (YCG)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Living Room)

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Living Room)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Suite, 2 Queen Beds, Non Smoking, Kitchenette | Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Rossland Red Mountain

A hot tub, laundry facilities and a 24-hour front desk are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include an arcade/games room, free newspapers and a banquet hall.
SureStay Hotel by Best Western Rossland Red Mountain offers 40 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries. This Rossland hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Rossland Red Mountain. During your stay, you're just a quick walk from Rossland Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception and laundry facilities
  • Guests have great things to say about the value of their stay and the helpful staff
  • Just a 3-minute walk from Rossland Museum and a 1-minute drive from Rossland Art Gallery
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
Free breakfast is available daily. WiFi is free in public spaces. A hot tub, an arcade/games room, and ski storage are also featured at SureStay Hotel by Best Western Rossland Red Mountain. Free self parking is available.

Smoking is allowed in designated areas at this Rossland hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Hot tub
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CAD 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Alpina Casa
Casa Alpina
Casa Alpina Motel
Casa Alpina Motel Rossland
Casa Alpina Rossland
Rossland Red Mt. Inn
Red Mt. Inn
Rossland Red Mt.
Rossland Red Mt. Inn Suites
SureStay Hotel by Best Western Rossland Red Mountain Hotel
SureStay Hotel by Best Western Rossland Red Mountain Rossland

SureStay Hotel by Best Western Rossland Red Mountain Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 187 out of 423 reviews
Rating 8 - Good. 161 out of 423 reviews
Rating 6 - Okay. 47 out of 423 reviews
Rating 4 - Poor. 17 out of 423 reviews
Rating 2 - Terrible. 11 out of 423 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Room was quite small but very clean and tidy. Bed was comfortable. Great shower, hot water and good water pressure.
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Stayed 1 night in Jan 2026

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities
clean nice
Stayed 1 night in Jan 2026

10/10 Excellent

Jared

Stayed 2 nights in Jan 2026

10/10 Excellent

Aubrey

Stayed 1 night in Jan 2026

10/10 Excellent

Jake

Stayed 1 night in Dec 2025

6/10 Okay

Patricia

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Door was somewhat difficult to open and had to get assistance from the front desk, but they were quick to help out. My large dog was welcomed!
Stayed 1 night in Dec 2025

10/10 Excellent

Natalya

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I stayed for one night and everything was good. Good customer service at the reception, clean room, white towels. I had a good sleep as well.
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Nov 2025

8/10 Good

Gib

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. The Staff was friendly and helpful. The continental breakfast is just that: cereal, toast, muffins and coffee. I'd stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

4/10 Poor

Kelly

Travelled with family and small children
Gave us the wrong room twice. Check in took awhile . Front desk was good and everything got sorted.
Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds were great.
Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff, rooms well kept, just around the corner from downtown Rossland and minutes from Trail. It's a road side motel but it's clean, quiet and easy to get to.
Stayed 4 nights in Oct 2025

8/10 Good

Daren

Stayed 1 night in Oct 2025

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

4/10 Poor

Monique

Disliked: Cleanliness, property conditions & facilities
Bedroom so small we had to climb to the end of the bed to get out it. Colony of sting bugs at our doorstep not swept. Room never cleaned nor beds made during our two day stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Stayed 1 night in Jul 2025

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Sep 2025

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has been very nicely updated. The staff were very friendly and it made for a wonderful stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Bradley, North Vancouver

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property surprised us. It looks old from the outside but the rooms have been updated, are modern and clean. The water pressure in the shower was incredible - great shower. The bed was comfortable, our dog was welcome (Rossland itself doesn’t have many dog friendly establishments) continental breakfast was included.
Stayed 1 night in Sep 2025

10/10 Excellent

Rhondel

Liked: Staff & service, property conditions & facilities
Great place
Stayed 1 night in Sep 2025

10/10 Excellent

Carl, West Kelowna

Liked: Cleanliness, staff & service, property conditions & facilities
For its age, this place has been well maintained. It’s quiet and handy to everything.
Stayed 2 nights in Sep 2025

8/10 Good

Wesley

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025