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Swan Caxias do Sul

3.5 star property
VIP Access

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Photo gallery for Swan Caxias do Sul

Lobby
Exterior
Indoor pool
Free daily full breakfast
Studio Suite | Minibar, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Rua Os 18 do Forte, 1934 Centro, Caxias do Sul, RS, 95020-472
  • Place, Caxias do Sul Cathedral
    ‪3 min walk‬
  • Place, Casa da Cultura Percy Vargas de Abreu Lima
    ‪3 min walk‬
  • Place, Caxias do Sul Municipal Museum
    ‪4 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double Room

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(34 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room

8.4 out of 10
Very good
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

Minibar, in-room safe, desk, iron/ironing board

Suite

8.4 out of 10
Very good
(5 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, iron/ironing board

Standard Double or Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Suite

Minibar, in-room safe, desk, iron/ironing board

Superior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Suite

Studio Suite | Minibar, in-room safe, desk, iron/ironing board

Studio Suite

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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4.5 out of 5, Wonderful, 409 reviews
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About this property

Swan Caxias do Sul

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a snack bar/deli and self parking.
Swan Caxias do Sul offers 120 air-conditioned accommodations with minibars and a safe. This Caxias do Sul hotel provides complimentary wireless Internet access.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Swan Caxias do Sul. During your stay, you're just a quick walk from Caxias do Sul Cathedral. Free breakfast, free WiFi in public areas and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym and a playground
  • Just a 4-minute walk from Caxias do Sul Cathedral and 4 minutes on foot from Casa da Cultura Percy Vargas de Abreu Lima
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Swan Caxias do Sul offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and 3 meeting rooms are available. Event space at this hotel measures 2164 square feet (201 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Swan Caxias do Sul. For a fee, parking is available.

This 3.5-star Caxias do Sul hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 10:00 AM.
Swan Caxias do Sul has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 20 per night)
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,164 square feet of conference space
  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • 13 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 120 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: BRL 20 per night
  • Pet fee: BRL 120 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 7:00 AM to 11:00 PM
  • Children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Swan Hotel Caxias Tower Sul
Swan Tower Caxias Sul
Swan Tower Caxias Do Sul RS, Brazil
Swan Tower Caxias Sul Hotel
Swan Caxias do Sul Hotel
Swan Tower Caxias do Sul
Swan Caxias do Sul Caxias do Sul
Swan Caxias do Sul Hotel Caxias do Sul

Swan Caxias do Sul Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 364 out of 666 reviews
Rating 8 - Good. 211 out of 666 reviews
Rating 6 - Okay. 62 out of 666 reviews
Rating 4 - Poor. 20 out of 666 reviews
Rating 2 - Terrible. 9 out of 666 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Hotel is in a good location. For the price it was fine but the room felt as though it could have been cleaner
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great....many items to choose from...great service from attendants.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Swan - Caxias do Sul

The hotel is well located in the center of Caxias, easily walkable to stores and shops. My room was comfortable and clean, and had a desk for working, openable window and good sized bathroom and shower. There is an exercise room, sauna and heated pool on the top floor. The breakfast buffet offers plenty of options. The staff is extremely attentive and helpful, they went above and beyond to help me with everything I needed. I've stayed 4 or 5 times, and will continue to stay there when I visit Caxias.
Stayed 3 nights in Jan 2024
Verified

6/10 Okay

Joel

Liked: Cleanliness, staff & service
Disliked: Room comfort
Pillow was hard lika a rock and had to deal with many layers of bed sheet, duffle bag and covers, all twisting in order to sleep
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They made me pay for parking of the vehicle I had rented when it. Kearny indicated when I booked that breakfast and parking was included. But you guys always screw your customers. I am going to start using another service that doesn’t included Expedia. I always check Expedia first, but no more. You can’t say that parking is included I. The premises and they charge me for parking. I would have chosen another hotel - and in the future another service provider. It’s not the first time you guys change the rules half way through the game. Julian
Stayed 6 nights in Oct 2024
Verified

4/10 Poor

Giovani

Disliked: Cleanliness, staff & service
ar condicionado não funcionando no hotel inteiro
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Miguel A

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Quarto grande maravilhoso, porém as camas continuam muito ruins , afundam no meio , péssimos colchões, já reclamei varias vezes e nunca tomaram providências. Equipe top , café bom . Se melhorarem os colchões o hotel fica top.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

RAQUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fiquei apenas uma noite mas nao tive nenhum problema, nao usei as comodidades como piscina nem academia, somente café da mahã. Staff educado e atencioso.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Julio Cesar D

Liked: Cleanliness, staff & service
Olha o hotel bem localizado, funcionários atenciosos, mas esta é a segunda vez que vamos lá, especificamente o nosso quarto apresentou vários problemas, e só um foi resolvido, cofre não funcionava foi consertado, box vazando muita água do banho, sem solução, sistema de travamento de porta com liberação de energia e aviso aos camareiros de quarto ocupado, não funcionava, o que fez que duas funcionárias, em vezes distinta, entraram no quarto em um momento inoportuno. Mas pela experiência anterior acredito que o problema era pontual no quarto, e não no hotel, da outra vez não houve restrição a nada
Stayed 3 nights in Feb 2026
Verified

4/10 Poor

Sandra

Liked: Cleanliness, staff & service
Decepcionado com as instalacoes do quarto. Na 5a feira faltou energia as 5 da manhã, o gerador nao funcionou. Na 5a feira pifou a central do ar condicionado e ficou até 6a feira sem funcionar. Portas do quarto e banheiro ri8nsemoerradas
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Priscila Raiana

Liked: Cleanliness, staff & service, amenities
Equipe e quarto limpo
Stayed 1 night in Feb 2026
Verified

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, amenities
Boa localização. Infelizmente o cofre do quarto não funcionava.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

JUCILAINE ZERILENA FELDMA

Liked: Cleanliness, staff & service, amenities
Equipe atenciosa, café da manhã delicioso, ótima piscina!!! Recomendo
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

LUCAS

Liked: Cleanliness, staff & service, amenities
Tudo otimo! Os precos dos itens de comida do quarto bem elevados
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Vitor

Liked: Cleanliness, staff & service, amenities
Equipe, quarto, comodidades, banheiro limpo.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Antonio Celso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia, com quarto amplo, limpeza ok, funcionalidades ok, isolamento acústico de ruidos externos ok, cortesia da equipe ok, café da manhã ok. Voltaria a me hospedar lá.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Fábio

Liked: Cleanliness
Quarto grande, mas precisa de uma reforma.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom! Me hospedo seguido!
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Allysson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto cheio de infiltrações e goteiras.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

rennan

Disliked: Cleanliness, staff & service, amenities
O hotel é ruim. Móveis velhos. Café com pao duro. Ar condicionado central nao funcionou e a recepcionista foi rude e nao permitiu uma troca de quarto. Jamais voltaria nesse hotel.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities
Quarto bom
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

tatiane

Liked: Cleanliness, staff & service, amenities
tudo estava ótimo. só quando fui, não tinha visto que havia uma taxa de estacionamento diario
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Miguel A

Liked: Cleanliness, staff & service

Troquem as camas urgentemente

Quarto grande , porem com camas de molas velhas ocasionando buraco no meio e dificultando o sono . Aquela maxima de viajante com cama boa não se aplica nesse hotel. Cama péssima , já reclamei variassss vezes e nunca providenciaram troca. Banheiro otimo e ducha muito boa.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Wilma

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto espaçoso! Chuveiro bom!
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Miguel A

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
A famosa frase de turismo que é: cama boa e chuveiro bom se aplica apenas as chuveiro.A cama é horrível, muito antiga de molas , se preparem para dormir mal pq ela afunda no meio e muito macia. Já fui em varios quartos do hotel e as camas são péssimas . O quarto é amplo e o banheiro é bom
Stayed 1 night in Oct 2025