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Hotel One

3.0 star property

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Photo gallery for Hotel One

A hotel room with a large bed, a desk with a chair, a TV, and a wardrobe.
A modern hotel lobby with a curved reception desk, glass tables, and potted plants.
A modern bathroom with a glass-enclosed shower, a black sink, and a toilet.
A hotel room with three beds, wooden flooring, and built-in shelving.
A modern hotel lobby with a curved reception desk, a blue sofa, a glass coffee table, and a beige armchair.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Juana Osmeña St, Cebu City, Central Visayas, 6000
  • Place, Mango Square
    ‪3 min walk‬
  • Place, Osmeña Fountain Circle
    ‪7 min walk‬
  • Place, Chong Hua Hospital
    ‪8 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Twin Room, 2 Single Beds

A hotel room with two beds, a wooden shelf unit, a desk, and a window with a city view.

Deluxe Twin Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Family Room

A hotel room with two beds, a desk, a chair, a TV, and a window.

Deluxe Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a television, and a mirror.

Standard Double Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Queen Bed

A hotel room with a bed, bedside table, desk, chair, and a window with curtains.

Deluxe Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A modern hotel room with a large bed, a desk, and a wardrobe.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room, 3 Single Beds

A hotel room with two beds, a desk, and a chair.

Deluxe Triple Room, 3 Single Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room

A hotel room with three beds, wooden flooring, and built-in shelving.

Family Quadruple Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Reception
Primeway Suites Cebu
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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
4.3 out of 5, Excellent, 31 reviews
The price is €37
includes taxes & fees
7 Jul - 8 Jul
Primeway Suites Cebu

About this property

Hotel One

Along with a 24-hour front desk, this hotel has free self-parking and free Wi-Fi in public areas.
Hotel One offers 52 air-conditioned accommodations with complimentary bottles of water and free toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and bidets. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hotel One, you're just a quick walk from Mango Square. Features include free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self-parking
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a lift and a water dispenser
  • Just a 4-minute walk from Mango Square and a 4-minute drive from Colon Street
As a guest of Hotel One, you'll find a lift and a water dispenser. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 3-star Cebu City hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 275 to 575 for adults and PHP 275 to 575 for children

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift (135 centimetre wide door)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 600 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of PHP 1000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 275 to 575 for adults and PHP 275 to 575 for children
  • Rollaway bed fee: PHP 600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel One Hotel
Hotel One Cebu City
Hotel One Hotel Cebu City

Hotel One Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 23 out of 47 reviews
Rating 8 - Good. 12 out of 47 reviews
Rating 6 - Okay. 9 out of 47 reviews
Rating 4 - Poor. 1 out of 47 reviews
Rating 2 - Terrible. 2 out of 47 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

JAY

Liked: Cleanliness, amenities, property conditions & facilities
it's a nice hotel, very spacious and affordable too
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Nina

Liked: Amenities
Friendly staff and clean room
Stayed 1 night in Jan 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service
I like the staff very accomodating and friendly.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
awesome!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

jonah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

jonah

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

jonah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Renato Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super nice, courteous and accommodating
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel in Cebu Mandaue area. Hotel was clean and perfect for 4 adults. It was close to shopping and eating places. We only stayed for one day before we headed for bohol
Stayed 1 night in May 2024
Verified

8/10 Good

Aida

Hotel is fine with me.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and big bedroom and bathroom
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Donald

Liked: Cleanliness, property conditions & facilities
Good security
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Ashley

Liked: Cleanliness
Disliked: Staff & service, amenities
The Hotel's nice and room was clean but the staff was terrible. It takes a long time to check in and she forgot to give us back our IDs. No toiletries, only one towel in the bathroom.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Marffy

Liked: Cleanliness, staff & service
It’s very convenient staff are friendly and cleanliness
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Vivian

hotel is okay for rush immediate early booking. except for cockroaches room is tidy and clean
Stayed 1 night in Jun 2025
Verified

8/10 Good

Zerilda

Liked: Amenities
Yes
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is farely new so grabbing taxies is a bit of a hassle. Better to use a Grab AP if possible.
Stayed 3 nights in May 2024
Verified

8/10 Good

James

The sidewalks were all broken with open sewers running though them, the streets were narrow and busy
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Rhio

Liked: Cleanliness, staff & service
Water from the shower would overflow on the floor from other side of the glass wall. It just needs to be fix. Other than that, it was a good experience.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Marife

No hot water. Basic only
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Zalmai

Liked: Staff & service
The hotel was clean the staff was very friendly and professional and the prices was great But in bathroom there was leaking water all night there was no tooth brush or toothpaste or coffee or tea or hot water or refrigerator The hotel was to nice to be in that area And what really bothered me that they left note on table in the room that thy will not change the sheets or clean the room if we were staying for more then one day because there was no room service so I didn’t know if those sheets was changed from the last customer was staying there Will not go back there
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Mary Cheryl

Room is huge except they don’t have ref, hair dryer and kettle for hot water. Staffs are slow to respond to inquiries. No phone access to their restaurant. When we ask how can we contact the Te Amo resto they told us to go to facebook and find their number 😆
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

RACQUEL

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No swimming pool Too noisy- staff did not inform us that there is currently constructions going on and it is right in front of our room!! Toilet tissues must always asked to the desk front, not enough supplies in the room. The bathroom floor is always wet after showers despite the divider. There is a gap underneath hence, water flows. Staff are suoer friendly! The room was wonderful but the area or location is not ideal to stay in.
Stayed 7 nights in May 2024
Verified

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Room setup with three bed is perfect for larger groups. No fridge in the rooms is annoying because you can’t have cold water or drinks. Upon checkout we were charged for “blood” on a pillow case which was there already. Another room was charged for a “food” stain on the sheets. Can’t fight it because no one ever takes pics of a hotel room when checking in. Not calling it a scam but not friendly practices.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

jonah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best
Stayed 1 night in Jul 2025