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Tru by Hilton Chapecó

2.5 star property

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Photo gallery for Tru by Hilton Chapecó

Reception
In-room safe, individually furnished, desk, laptop workspace
Lounge
Front of property
Dining

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Avenida Porto Alegre 837, Chapecó, SC, 89802-131
  • Place, Hospital Unimed
    ‪10 min walk‬
  • Place, Colonel Bertaso Square
    ‪12 min walk‬
  • Place, Condá Arena
    ‪19 min walk‬
  • Airport, Chapeco (XAP)
    ‪13 min drive‬

Room options

View all photos for Standard Casal - 1 Cama Queen

Standard Casal - 1 Cama Queen | In-room safe, individually furnished, desk, laptop workspace

Standard Casal - 1 Cama Queen

9.6 out of 10
Exceptional
(10 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin - 2 Camas Solteiro

Standard Twin - 2 Camas Solteiro | In-room safe, individually furnished, desk, laptop workspace

Standard Twin - 2 Camas Solteiro

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard PcD - 1 Cama Queen

In-room safe, individually furnished, desk, laptop workspace

Standard PcD - 1 Cama Queen

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard PcD Triplo - 1 Cama Queen e 1 Cama Solteiro

In-room safe, individually furnished, desk, laptop workspace

Standard PcD Triplo - 1 Cama Queen e 1 Cama Solteiro

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Tru by Hilton Chapecó

Hotel with free breakfast, 10-minute walk to Hospital Unimed
A 24-hour fitness centre, self parking and a 24-hour front desk are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Change of towels is available on request
Tru by Hilton Chapecó offers 137 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished. 43-inch Smart televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Tru by Hilton Chapecó, you're just a quick walk from Hospital Unimed. Enjoy features like free breakfast and free WiFi in public areas, plus a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking available for a fee
  • Amenities include meeting rooms and a lift
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Hospital Unimed and Colonel Bertaso Square
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Tru by Hilton Chapecó also features a 24-hour fitness centre and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Tru by Hilton Chapecó was completed in April 2025.

This Chapecó hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (BRL 10 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (109 centimetre wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 10 floors
  • Renovated entire property - April 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Orange mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 70 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 7 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: BRL 10 per day
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Orange mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 7 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Tru by Hilton Chapecó Hotel
Tru by Hilton Chapecó Chapecó
Tru by Hilton Chapecó Hotel Chapecó

Tru by Hilton Chapecó Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 77 out of 95 reviews
Rating 8 - Good. 12 out of 95 reviews
Rating 6 - Okay. 3 out of 95 reviews
Rating 4 - Poor. 1 out of 95 reviews
Rating 2 - Terrible. 2 out of 95 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Saumya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Glauber F

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rosilene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo muito limpo quarto muito agradável toalhas e roupa de cama muito boa
Stayed 2 nights in Sep 2025

10/10 Excellent

maiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

dionisio

Stayed 1 night in Sep 2025

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Biatriz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Otto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Stayed 1 night in Sep 2025

8/10 Good

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Estadia confortável ,concerteza voltarei
Stayed 1 night in Sep 2025

10/10 Excellent

Alexandre

Stayed 1 night in Aug 2025

10/10 Excellent

Paulo Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cama espetacular

Ótima estrutura e atendimento Cama e jogo de lençóis muito confortáveis
Stayed 1 night in Sep 2025

10/10 Excellent

André Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente. Tudo novo. Arrumado. Perfeito.
Stayed 1 night in Sep 2025

10/10 Excellent

Claudia

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, excelente custo benefício. Hotel novo
Stayed 3 nights in Aug 2025

10/10 Excellent

Felipe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Naissara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort

Boa estadia

Estadia boa considerando que o hotel acabou de abrir. Recepção atenciosa, quarto confortável, escuro e silencioso e um bom café da manhã. Pontos a melhorar comuns de início de atividades, como por exemplo: elevador que pifou, chuveiro que demora a esquentar e algumas faltas de acabamentos.
Stayed 1 night in Aug 2025

10/10 Excellent

Catia Lucila Ricordi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Giorgia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Julio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, tudo novo, é ótimo atendimento
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Fernanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia

Tudo bom Bom
Stayed 6 nights in Jul 2025

10/10 Excellent

Stephanie Cristina Böhme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito!
Stayed 1 night in Jul 2025

8/10 Good

Telmo

Stayed 1 night in Aug 2025